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Roland Stu00e4hli, CEO and founder of WebAccountPlus (Holding) AG, grace the cover of the renowned Worldu2019s Leaders Magazine as one of World's Most Versatile Business Leaders Making a Mark in 2023
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Vol. 11 | Issue 04 | November 2023 www.worldsleaders.com World’s Most Versatile BUSINESS LEADERS Making a Mark in 2023 Founder & Managing Director WebAccountPlus (Holding) AG Roland Stähli Leading the Way in SME Digitization
World’s Most Versatile Business Leaders Making a Mark in 2023 Creating New Denitions of Leadership In a world where people differ from one another, there is no such thing as a leadership strategy that fits everyone. To unite and unify their team around a common purpose, great leaders need to be adaptable enough to deal with a range of personalities, ages, and cultural backgrounds. In a successful organization, a leader's role is to make sure that a varied set of people in different positions are working toward the same objective. There is no perfect style of leadership since organizations contain members with a variety of skills, motives, personalities, experiences, age groups, and cultural backgrounds, and because they are in different stages of growth and competitiveness. The cover features Roland Stähli, CEO and founder of WebAccountPlus (Holding) AG. He has a diverse background with 45 years of experience in banking and 25 years in computer economics. He's also been an entrepreneur for 25 years. Before starting WebAccountPlus (Holding) AG, he worked in various capacities for banks, market data providers, brokers, and IT companies in Switzerland, as well as spent time working in Africa, Austria, and Germany. The inspiration for founding WebAccountPlus (Holding) AG came from the need for comprehensive digitization in the corporate world, specifically for SMEs. They wanted to create a sustainable and impactful solution that automates various aspects of business operations, not just mobile banking or payments. They realized the potential for a fully digitized SME ecosystem and a Digital Corporate Advisor that could offer a 360° view of the company, which led to the creation of their platform. Multiple leadership philosophies are required in a variety of challenging and often complex situations at work. During times of shift, a transformational leadership style is frequently necessary and may prove to be extremely advantageous. These inspirational leaders inspire their followers to do better things, and they are usually compelling, even though they aren't always joyful. Through the promotion of a shared objective, they urge people to embark on creative, challenging projects with excitement and originality. TM World's Leaders newest release of "World's Most Versatile Business Leaders Making a Mark in 2023" showcases business leaders who have made remarkable strides towards creating higher performing cultures inside the current frameworks and always coming up with fresh ideas. Also, while you flip through the pages, don't forget to read the articles created by our in-house editorial staff and industry experts. Have a lovely read!
CREDIT PAGE Editor-in-Chief Steve Sanchez Managing Editor Jagdish Chincholikar Executive Editor Nicole Williams Assistant Editor Gayatri Bhujbal Art & Design Director Jack Anderson Business Development Manager Megan Morgan Business Development Executive Natalie, Jerrey Associate Designer Kevin Rust Digital Marketing Manager Victor Clarke Sales Manager Nicole Carter, Irfan Shekh Marketing Manager Tom Swann Technical Specialist Barry Jones Circulation Manager Danny Parker November 2023 3296 Westerville Rd #250, Columbus, OH 43224, USA Copyright 2023 WORLD’S LEADERS, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from WORLD’S LEADERS Reprint rights remain solely with WORLD’S LEADERS. Follow us on :
10 Cover Story Roland Stähli Stähli Leading the Way in SME Digitization
18 David Meltzer 22 Kaile A. Zagger 28 Luca Meinardi Michael A. Collura 32 36 Missy MacKintosh 40 Rory Loader Sam Khashman 46 Sandrine Desbarbieux-Lloyd 50 Veebha Parmar 54
COVER Roland Stähli Leading the Way in SME Digitization 10 | November 2023
CEO and founder of WebAccountPlus (Holding) AG, has a diverse background with 45 years of experience in banking and 25 years in computer economics. He's also been an entrepreneur for 25 years. Before starting WebAccountPlus (Holding) AG, he worked in various capacities for banks, market data providers, brokers, and IT companies in Switzerland, as well as spent time working in Africa, Austria, and Germany. The inspiration for founding WebAccountPlus (Holding) AG came from the need for comprehensive digitization in the corporate world, specifically for SMEs. They wanted to create a sustainable and impactful solution that automates various aspects of business operations, not just mobile banking or payments. They realized the potential for a fully digitized SME ecosystem and a Digital Corporate Advisor that could offer a 360° view of the company, which led to the creation of their platform. As founder and CEO, Roland Stähli's responsibilities include shaping the company's vision and strategy, overseeing operations, and fostering partnerships and collaborations. He asserts, “The happiest part of my daily routine is witnessing the positive impact our solutions have on SMEs and knowing that we are making a difference in their success.” TM 12 | November 2023
Unique Approach to Corporate Digitization Corporate Advisor , which is available to clients at a fixed monthly price. This empowers clients with a complete view of their company and provides fully digitized solutions. TM WebAccountPlus (Holding) AG differentiates itself in the competitive market through its holistic approach to corporate digitization. The company offers an all-in-one package that extends beyond accounting to address various business requirements, including CRM, multi-banking, expense management, HR, asset management, analytics, strategy tools, ESG rating, company valuation, and more. The company provides customized solutions regardless of a company's location, size, or industry. It doesn't just offer IT consulting; it provides a comprehensive solution, which includes accounting services, all in one package, making its offering unique. A Journey towards Digital Empowerment Roland Stähli, as the leader of WebAccountPlus, shared that the greatest risk he has taken as a leader was the seven-year journey to create WebAccountPlus without external investment, allowing them to build their solution exactly as they envisioned it. In the next five years, the goals of WebAccountPlus include expanding their global presence through joint ventures and collaborations, launching a credit brokerage platform, and further developing their digital ecosystem for SMEs. Their aim is to continue empowering businesses to thrive in the digital age while contributing to poverty reduction and sustainability. Since its establishment, WebAccountPlus (Holding) AG has achieved significant milestones, such as launching a comprehensive corporate advisory platform, successfully delivering fully digitized solutions to clients, establishing key partnerships, and expanding its services. The company has developed a Digital Corporate TM Advisor that empowers clients to automate their operations and make data-driven decisions, transforming how SMEs address their business needs. Commitment to Innovation and Technology Roland emphasizes WebAccountPlus' commitment to remain at the forefront of innovation and technology. The company's open API financial platform enables seamless integration of third-party solutions, providing clients with an ecosystem of tools to enhance their operations. This ecosystem harnesses real-time data to facilitate decision-making and lead generation for clients. WebAccountPlus continually evolves its platform to adapt to the latest technological advancements, ensuring that it offers the most up-to-date and efficient solutions. Comprehensive Service Offerings WebAccountPlus offers a wide range of services that cater to various corporate needs. These services include local accounting systems, CRM, expense and invoice management, multi-banking, cash management, HR management, asset management, analytics, strategy tools, ESG ratings, company valuation, and industry comparisons at local, regional, and global levels. These services are combined into a comprehensive package known as the Digital WebAccountPlus places significant importance on its partnerships with software providers. These partnerships, formed with various market leaders and key players, are instrumental in the platform's success. They allow the company to offer a broader range of 14 | November 2023
integrated solutions to clients, enhancing the functionality of the Digital Corporate Advisor . WebAccountPlus actively seeks opportunities for collaboration and the seamless integration of new systems. challenges in adapting to rapidly changing regulatory landscapes and the continuous evolution of technologies. To tackle these challenges, the company plans to maintain agility, invest in research and development, and foster a culture of innovation within the organization. This proactive approach will help WebAccountPlus stay ahead of industry changes and continue to provide valuable solutions to its clients. TM Key Opportunities and Challenges According to Roland, in the field of web and account management, significant opportunities are emerging in automation, real-time data analysis, and an increased focus on sustainability and ESG (Environmental, Social, and Governance) compliance. These are the key areas that WebAccountPlus intends to address in the future development of its platform. However, there are Support for Sustainability Initiatives Roland emphasizes that sustainability and corporate social responsibility are integral to WebAccountPlus' operations. The company's team places a strong worldsleaders.com | 15
Vision for Leading Digitalization for SMEs emphasis on the secure and responsible handling of sensitive data, addressing concerns related to data privacy and protection. Furthermore, the platform is hosted in the Swiss cloud, which is renowned for its strict data protection regulations, providing a highly secure environment for clients. WebAccountPlus is committed to ethical business practices and actively supports global sustainability initiatives. It offers tools for ESG (Environmental, Social, and Governance) rating and compliance, aligning with its dedication to ethical and responsible business operations. Roland's vision for WebAccountPlus is to continue leading the digitalization revolution for SMEs worldwide. The company aims to expand its services to more countries by forming joint ventures with local partners and establishing subsidiaries efficiently. WebAccountPlus is also exploring partnerships with local banks, insurance companies, and management consultants to offer a holistic ecosystem for SMEs. Additionally, the company plans to introduce a credit brokerage platform and explore the possibility of establishing a Digital Corporate Bank. The mission is to push sustainable and comprehensive digitalization globally, in collaboration with open-minded partners. Power of Humility in Leadership Inside and outside the workplace, Roland is driven by a deep sense of respect and love for fellow human beings. He believes in the principles of "live and let live" within a defined structure and set of rules. Roland is passionate about fostering openness and bringing different cultures together. Innovation is a core value, and he believes in the power of humility. Roland is committed to ensuring that partners share in the company's value development, creating sustainability, and contributing to the fight against poverty. Prioritize Real Value and Problem-Solving Roland's advice for aspiring business founders in the tech industry is to conduct thorough research to identify areas where genuine innovation and improvement are needed. He emphasizes the importance of not being afraid to take calculated risks to build something substantial and sustainable. Collaboration and partnerships can play a vital role in achieving your goals. Prioritizing the offering of real value and finding solutions to complex problems is key. In the competitive tech industry, innovation and maintaining a long-term vision are crucial for success. Balancing Short-Term Gains with Long-Term Impact As a leader, Roland continues to grow by staying open to new ideas and learning from others, including competitors. He believes in honesty and sincerity in all dealings. Perseverance, belief in the cause, and the ability to analyze and learn from mistakes are crucial. Time management is essential, and balancing work with personal life is equally important. Among today's emerging leaders, he often sees a lack of humility and patience. Rapid success and shortcuts are tempting, but building a sustainable business requires time and effort. Many leaders focus on short-term gains rather than long- term impact. Collaboration and a willingness to learn from others are qualities that could benefit emerging leaders. worldsleaders.com | 17
Founder David Meltzer Enterprises 18 | November 2023
DAVID MELTZER On a Mission to Empower Over 1 Billion People to be Happy saw rapid success in every business project I touched. In my 30s as a multimillionaire, however, I went on a rapid downward spiral that ended in bankruptcy and losing a portfolio worth over $100 million. It was only then that I realized, in order to revive and thrive, he needed to codify the principles that brought me success. I served as CEO of the renowned Leigh Steinberg Sports & Entertainment agency, which was the inspiration for the movie Jerry Maguire. After losing everything and declaring bankruptcy, including the house I had bought for my mom, I had one single day where I felt like I was at rock bottom. But I was able to rebound after I took stock of my values and what mattered most to me, leaning on the things that my mother taught me (gratitude, empathy, accountability, and inspiration) in order to excel. D of a corporate executive who is motivated by high values such as love, compassion, gratitude, empathy, accountability, effective communication, and inspiration. avid Meltzer, founder of David Meltzer Enterprises, is an example another 1,000 people, who will each then empower another 1,000 people to be happy. The highlights of the interview conducted between the World's Leaders and David Meltzer are below: How do you diversify your company's cutting-edge services/solutions for people, entrepreneurs, business leaders? Brief our audience about your journey as a business leader? Tell us about your background and what you did before you started/joined David Meltzer Enterprises? David Meltzer Enterprises is aligned with David'smission, which is to empower at least 1 billion people around the world to be happy. He says, "The world today has a happiness problem, with more people who are stressed and suicidal than ever before, and I want to be a part of the solution to that problem. Some people may say that this is an unrealistic goal, which is why I've broken it down." David'sfirst goal is to empower 1,000 people with the skills and strategies to be happy and successful, then to empower every member of that group to empower We provide access and information to people at all levels of entrepreneurship, as a part of my mission to empower over 1 billion people to be happy. I do countless free things like daily Instagram Live interviews, my livestreamed show "Office Hours", our podcast "The Playbook", and the Friday Training sessions I've been doing for more than 20 years. On top of that, I've got coaching and business advisory programs, for which I've been recognised as one of the World's Top 100 Coaches. In my early 20s, I had risen to the top of my game in the business world, becoming a millionaire just nine months out of law school. I worked as an executive for several technology companies, including Westlaw, Thomson Reuters, Everypath, Accenture, and the PC-E Phone, lectured around the globe and worldsleaders.com | 19
As the Founder of David Meltzer Enterprises, what are your major roles and responsibilities? calendar, which means that our entire team is expected to be students of their calendar. Each of my employees is assigned a day of the week to study, which means that each day they are opening each item on the calendar and looking at it, in order to see if there are issues or efficiencies to be created. Each person is supposed to study "four over and one across", meaning they are looking at the next four of the specific days they are assigned, as well as what is on tomorrow's calendar. We also ask people to share a mistake they made last week, the "Dummy Tax" they paid, and then reward those who made the biggest mistake with a bonus. wanted to write an evergreen business book, like Napoleon Hill's Think and Grow Rich, and codifying the values and stories in it has given me a platform to connect with others and provide as much value as I can. Most importantly, I am a student of my calendar every single day. This means I give attention and intention to what I have planned, what I don't have planned, and my sleep. I have two routines, a set routine for when I am at home and an adaptable routine, each with its own set of "non- negotiables", including; setting minimum amounts of time aside for things like my health, family, and meditation. Have you been exposed to competition in the industry? If yes, tell us what makes the company different from its competitors? I believe in a mindset of abundance rather than comparison, but I would say that one of the things that sets me apart from some of my competitors is my willingness to pay taxes for others. Instead of paying state or federal taxes, I'll offer to pay what I call the dummy tax for my clients. By sharing my situational knowledge and illuminating the mistakes I've made throughout my career, I help them avoid making these "dumb" mistakes for themselves and save them from experiencing the same consequences that I did. I look to provide as much value for others as possible, which is why I send people my books and worksheets for free, as well as hosting free Friday Training sessions each week at 11AM Pacific Time. And for my paying clients, I guarantee my value month-to-month because I want to be a profit centre for others. What are the three things you would like to improve in the organization? What advice would you give to emerging entrepreneurs and enthusiasts considering a career in an industry? We teach our team what I call the Five Daily Practices, which are knowing your what (what you want), who (who you can help and who can help you), how (being a student of your calendar), now (prioritization), and applying your why (practicing ending fear and identifying the needs of the ego). I would love to see our team continue to improve in each of those areas. The most important thing for any business leader is to ensure that your business' doors open tomorrow. Succeeding in business is about evolution and not revolution, and it is impossible for your organisation or idea to evolve if you are not operating. What are the changes the pandemic has brought in the coach industry? Tell us about your vision for the company. How do you ensure a culture of integrity and innovation in the company? It used to be that I was known as "someone else's guy", and so the past few years I have put a focus on building my own personal brand as part of my life's mission to empower others with the values that have brought me happiness and success. One of the biggest changes came when I wrote my first book, Connected To Goodness. I had There are a few unique things we do at our company to reinforce our values. We have a Monday Morning Meeting, which has a few main components. First, we review the worldsleaders.com | 21
MICHAEL A . COLLURA FOUNDER & CEO IN HOME PERSONAL SERVICES M unintentionally placed on a course that would influence his life and the lives of many others when he was just 15 years old. Michael started his first employment in a nursing home, where he worked alongside his mother. While there, Michael formed an immediate desire to accomplish something meaningful and to help people while he was there. Compassion, respect, decency, and a desire to sincerely serve people were taught and fostered in him. It was in these early years, and how he was raised correctly, that the In Home Personal Services brand would be formed and strengthened so many years later. ichael A. Collura, the founder of In Home Personal Services, began his career in elder care. He was An Entrepreneur and Leader with Exceptional Marketing and Business Development Skills Since its inception, In Home Personal Services has fulfilled its mission by caring for countless elderly people and their families. It has a reputation for being more than just a good caregiver. It is a multi-award- winning brand that is widely regarded as a real leader in elder care. This path has not been without its share of difficulties, but it just adds to the company's strength as a service and a brand. 32 | November 2023
The Team of Proficient and Significant Achievements The Idea behind In Home Personal Services stand today, I say thank you for it all. Without the challenges, the failures, and the struggles, there would be nothing worth celebrating and life would be boring. My life is anything but unfulfilled. I have the privilege of doing what I love... making a difference in the lives of others. My journey is far from over, and that, too, is a blessing. Because of all the lives I have yet to reach and impact for the better. “ Nothing about what In Home Personal Services is today would exist, according to Michael, if it weren't for the fantastic team of devoted professionals who drive the brand's delivery and innovation of care. In Home Personal Services was founded in early 2004. Michael founded the company, and he once again collaborated with his mother. In Home Personal Services would fulfill its commitment, as stated in its mission statement. To provide quality homecare with high standards that promote independence at a low cost. Michael A. Collura, President and CEO, has frequently identified himself as the least significant person in the company's success as a founder. Because, while he is a driving force behind the company's growth and operations, it is the frontline employees who follow through on the promises made and the trust placed in In Home Personal Services to be the care provider of choice for the vulnerable loved ones who have entrusted us with their care. Responsibilities as a Leader Michael's vision was straight forward: to make a difference by doing something that benefits many people rather than just a few. It would be more than a company; it would be a mission with the goal of never diminishing and only growing. It was to grow, not for the sake of riches, but to make a difference in a community and industry in desperate need of assistance. Michael's daily tasks will include, first and foremost, ensuring that the team is capable of being challenged, growing, and becoming more than they imagined. He believes that it is his primary responsibility as a leader to develop others around him to the point where he is the least important person in the room. Today, Michael has proven to be the brand's least useful individual. According to Michael, the organization and the team may be proud of three major accomplishments: Michael asserts, "We are often asked, "How did you start the business?". Our answer: we never tried to start a business. We set out to do something that mattered. The business was a vehicle to get us there. In that, the mission was born. “ According to Michael, honesty will be your greatest ally and the most highly prized human virtue on earth. Respect everyone, listen with an open heart, and never abandon the objective, he advises. He adds, "Embrace failure because it is required to achieve success. Do what you love or do something else. Leadership isn't about being perfect, popular, or "the best". It's about being the person who can inspire, lift up, and make others better than yourself. " 1. The brand's mission and how it has delivered on its promise. The team of professionals that got the company here will ensure those promises are upheld. The future of what is in store for us all and the monumental amount of quality of life and quality care that will be delivered will have a real world impact on the lives of others. 2. Michael's Journey 3. “For me, it's not a measurement of success that many would think is conventional. I am blessed for everything life has provided. The good, the bad and the ugly have all shaped my life and where I worldsleaders.com | 33
PERSONALIZED HOME CARE SPECIALIZED CARE AROUND THE CLOCK FLEX CARE ADDED VALUE BENEFITS Innovation within the Brand would ever matter. We work to continue to innovate and grow, and we are only chasing ourselves. Let the others running a rat race look over to see what we are doing. It won't matter. We're too busy doing what is right, what is needed, and what is expected to pay attention to anyone else." Michael composes. have a mission, a drive, and a life that gives me the chance to be a positive force for others in countless ways I never even imagined. Find that in your life. It may actually be the true secret to happiness. It certainly is for me. “ As per Michael, the company's innovation comes with the understanding that it must improve the lives of others, or it is just nothing more than a clever idea novel in its conception. He says, "There must be real substance to any innovation we develop that provides a benefit to others, not just the brand.” Michael's Final Advice Michael sees In Home Personal Services as its biggest competitor. "Nothing else should, will, or Being a part of In Home Personal Services, I can honestly say I never felt like I had a "job". I worldsleaders.com | 35
FOUNDER & CEO MISMACK CLEAN COSMETICS 36 | November 2023
“ Missy MacKintosh An Enthusiastic Entrepreneur Revolutionizing Cosmetic Industry worldsleaders.com | 37
issy MacKintosh is the M Cosmetics, a beauty product company that aims to redefine the cosmetics industry by combining the high-quality application with ethical and ecological manufacturing. Missy MacKintosh built MisMacK from the ground up in her basement in small- town Canoe, BC, Canada. She personally has never met or knew of anyone who had built a Makeup brand before. She had to learn all of it on her own. However, she has been in the industry for over 25 years and 16 years of that as a Professional Makeup Artist, and her work has been internationally published, and she has worked in Management for companies such as MAKE UP FOR EVER, and Nars. She says, “As someone who eats, sleeps, breathes makeup on a daily basis, I know what works and what doesn't.” According to Missy MacKintosh, she had the vision of MisMacK in her head for a long time. “In 2017, it was time to bring my plan to action,” says Missy MacKintosh. world into one unique amazing brand. I understand that makeup is not a passive sale. It takes education and getting our clients into our chair to experience it firsthand. At our MisMacK stores, we offer Complimentary Pampering Sessions all day every day to give our clients exactly that. We are also the only brand that offers private one on one makeup lessons where you become the student and learn as you're doing your makeup with our guidance. We make you write each step down, so you have that to take home with you. Because really, where can you go to learn without someone trying to sell you a trend. We teach based on a technique that I call the Natural Guides to a face. These are taught in our MisMacK Artistry education modules for future Makeup Artists wanting to learn and become professional makeup artists. Founder and CEO of MisMacK Clean Below are the highlights of the interview conducted between World's Leaders and Missy MacKintosh: Describe MisMacK's offerings that address the need of your customers. MisMacK is one of the first Professional Performing Clean Makeup Lines on the Market. In 2016 I was introduced to Clean Makeup, but they all had the same issue – lack of performance and pigment. Trying to find products that held up to my picky pro standards just didn't exist. So I created them working directly with a Female Canadian Chemist who specializes in Clean beauty. MisMacK merges both the Mainstream the Clean and the Pro 38 | November 2023
Enlighten us on how you have made an impact in this industry through your expertise in the industry. MisMacK provides fun and safe products packed with pigment and perform better than mainstream. I understand how products sit on the skin and work with my Chemist to create them, so they are easy for consumers to apply and blend. The technology we're using is incredibly unique in the cosmetic world. We're truly pushing the industry forward in more ways than one. Our impact is also around education. We are passionate about educating the Pro world of Makeup Artists and the everyday consumer that your body is your largest organ. It only takes 28 seconds for a toxic ingredient to hit your bloodstream. Yes, your body is good at getting rid of it but when we're marinating in these products since before we are born our systems tap out. We start seeing allergies, and a lot of these ingredients are hormone disruptors that can contribute to fertility issues. We're providing makeup and tools that allow everyone to ignite their creativity, push their limits, and work flawlessly in a safe way not only for all humans but also for our environment. complimentary pampering sessions all day every day at our MisMacK stores; educating our clients on product placement and how to use our unique products. We believe less is more and learning how to use our products in multiple ways. Our tag is 'we're Small but Mighty and the Masters of Multi-Purpose products'. Eliminating wasteful packaging and the overwhelming guilty feeling you have when you open up an over- packed makeup bag. We teach that “Makeup does not define you; it's merely a tool of Empowerment” Dany Sanz the founder of Makeup Forever is my biggest idol. Our stories are incredibly similar, and a super cool thing is that we now have her full support and her using MisMacK in her pro kit. My time favourite book is the 5 am Club. Taking into consideration, the current pandemic, and its impact on global economies, how are you driving your organization to sustain operations and ensuring the safety of your employees at the same time? Where do you envision yourself to be in the long run, and what are your future goals for MisMacK? Safety is of utmost importance here at MisMacK. As a pro makeup artist sanitation is our number one priority. Being in a small boutique shop that's a small batch, we're able to easily manage quality and safety control. We always make sure our team is happy and healthy. What are the challenges you and your team at MisMacK come across in your day-to-day operations? I envision MisMacK being a trusted Global Brand. My goal is to have about 5 stores across Canada, one in London, one in Paris, New York and LA. 9. What would be your advice to budding entrepreneurs? Fail into your flow. Failure is where growth happens. I say if you're not failing you're not growing. Everything is also figure-out-able. If you want it bad enough you will figure out a way to make it happen. Well to be quite honest, we do all the things here at MisMacK HQ including shipping, receiving, and labelling. And getting our labels on straight is truly a daily challenge lol. Describe in detail the values and the work culture that drives MisMacK. What people, what books, what life factors have influenced and impacted you? We value education, customer service, customer experience, and fun. Makeup is fun. We offer worldsleaders.com | 39