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Newton Queiroz, Chief Executive Officer of Europ Assistance, grace the cover of the renowned Worldu2019s Leaders Magazine as one of World's Most Versatile Business Leaders Making a Mark in 2023
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Vol. 11 | Issue 01 | November 2023 www.worldsleaders.com World’s Most Versatile BUSINESS LEADERS A Multifaceted Leader, with a focus on Transformation, Continuous Learning, People/Empathy & Strong Positive Track Record of delivering results (be it financially or HR – the request is deliver) Making a Mark in ???? Newton Newton Newton Queiroz Queiroz
World’s Most Versatile Business Leaders Making a Mark in 2023 Adapting Changes to Achieving Goals A leadership plan that works for everyone does not exist in a world where individuals are all different. Great leaders must be flexible enough to work with a variety of personalities, ages, and cultural backgrounds to align and unify their people behind a shared goal. A leader's responsibility in a successful company is to ensure that a diverse group of individuals in various jobs are working toward the same goal. Since organizations are in different phases of growth and competition and have people with a range of talents, abilities, personalities, motivations, experiences, age groups, and cultural backgrounds, there is no one "best" style of leadership. The cover features Newton Queiroz, Chief Executive Officer currently of the Brazilian subsidiary of the largest assistance company in the globe, Europ Assistance, which has been increasing since he took the position & is currently believed to be between number one and two (there are no official studies in the market). Queiroz is a seasoned executive with an impressive career spanning more than twenty-five years. His professional journey has encompassed both national and multinational companies, where he has consistently demonstrated a remarkable ability to craft strategies that optimize various facets of business operations, which earned him the respect of an executive with a positive track record that delivers the results in different environments and cultures. In various and frequently difficult corporate situations, several leadership philosophies are needed. A transformational leadership style may be highly beneficial and is often required during times of transition. These transformative leaders motivate their people to reach greater heights and are frequently captivating, albeit not always exuberant. They inspire followers to take on innovative, difficult tasks with enthusiasm and creativity by promoting a common goal. Also, while you flip through the pages, don't forget to read the articles created by our in-house editorial staff and industry experts. World's Leaders newest release of “World’s Most Versatile Business Leaders Making a Mark in 2023” showcases business leaders who have made remarkable strides towards creating higher performing cultures inside the current frameworks and always coming up with fresh ideas. Have a lovely read!
CREDIT PAGE Editor-in-Chief Steve Sanchez Managing Editor Jagdish Chincholikar Executive Editor Nicole Williams Assistant Editor Gayatri Bhujbal Art & Design Director Jack Anderson Business Development Manager Nicole Carter Business Development Executive Natalie, Jerrey Associate Designer Kevin Rust Digital Marketing Manager Victor Clarke Sales Manager Casey Simpson, Irfan Shekh Marketing Manager Tom Swann Technical Specialist Barry Jones Circulation Manager Danny Parker November 2023 3296 Westerville Rd #250, Columbus, OH 43224, USA Copyright 2023 WORLD’S LEADERS Media Tech LLC, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from WORLD’S LEADERS Reprint rights remain solely with WORLD’S LEADERS. Follow us on :
CO VE R STO R Y 08 A Multifaceted Leader, with a focus on Transformation, Continuous Learning, People/Empathy & Strong Positive Track Record of delivering results (be it financially or HR – the request is deliver) N ew t o n Q uei r o z
16 Dr. V. Francis John F.R.S.A Duke Kimhan 20 26 Kirsty Gordon 30 Luke Marani Martin Schwartz 36 40 Natasa Grdinic Phil Bristol 46 50 Robert Nichols Tamira Samuel 54
Cover Story Newton Newton Newton Queiroz Queiroz A Multifaceted Leader, with a focus on Transformation, Continuous Learning, People/Empathy & Strong Positive Track Record of delivering results (be it financially or HR – the request is deliver) worldsleaders.com | 09
Transforming a Company's Operational Model for Future Success Throughout his career, Newton has faced numerous challenges, but the most significant risk he undertook was leading a complete overhaul of a company's opera?onal model during a cri?cal financial juncture. While conven?onal wisdom may have suggested a conserva?ve approach, Newton believed that achieving a paradigm shi? required bold and transforma?ve ac?on. The stakes were enormous. The company faced poten?al revenue losses, stakeholder dissent, and the daun?ng task of retraining the en?re workforce for a new paradigm. However, Newton maintained an unwavering belief that the future depended on innova?on and agility, and the exis?ng model would render them obsolete. The journey was filled with hurdles, sleepless nights, and moments of doubt. Nevertheless, as they persevered, the changes began to yield posi?ve results. Today, while recognizing the gamble of that decision, Newton also views it as a testament to the power of visionary leadership, trust in one's team, and the courage to venture into unfamiliar territories in pursuit of long- term success. 10 | November 2023
Newton Queiroz, Chief Executive Officer currently of the Brazilian subsidiary of the largest assistance company in the globe, Europ Assistance, which has been increasing (in Brazil) since he took the position & is currently believed to be between number one and two (there are no official studies in the local market). Queiroz is a seasoned executive with an impressive career spanning more than twenty-five years. His professional journey has encompassed both national and multinational companies, where he has consistently demonstrated a remarkable ability to craft strategies that optimize various facets of business operations, which earned him the respect of an executive with a positive track record that delivers the results in different environments and cultures. Also valid to mention that Newton has work in different sides of the industry, dealt with complex claims, was underwriter for off shore / aviation / liability, and participate of the placement of the largest account of Brazil in the open market in 2007. Newton’s Vision Throughout his professional journey, Newton has come to value not just the des?na?ons but also the routes he takes and the valuable lessons they bring. As he looks towards the future, his vision for his career centers on crea?ng las?ng and meaningful impacts that extend beyond profit margins. Newton's goal is to foster innova?on and collabora?on, posi?oning himself at the forefront of emerging industries and technological advancements. As a CEO, Newton has lead teams of different sizes, as he has worked in green field operations, turn around operations and transformational operations. Currently, he directly leads a team of eight hundred employees (directly hired by the company), but also needs to deal with nonexclusive providers where the numbers are north of ten thousand people. In the current project, he has been hired to transform the company by what he says, “to take it from an Oil Tanker to a Sailboat – being as light as possible, fast, adaptable and where teamwork makes the difference.” In five years, Newton envisions himself leading a mul?faceted organiza?on or ini?a?ve that champions sustainability, inclusivity, and digital transforma?on. He sees this enterprise as one that doesn't merely adapt to changing ?mes but an?cipates and ac?vely shapes them. In addi?on to his career aspira?ons, Newton aims to mentor and nurture the next genera?on of professionals, sharing the wealth of experience he has accumulated. Newton's leadership involves initiatives focused on digital transformation, innovation, the continuous development of professionals, the creation/testing/deployment of new products, research & development in all fields that can touch the industry, staying abreast of market trends & being a hands-on present leader. As such, Newton is focusing on actions aimed at repositioning the company's culture, climate, and people, thereby enhancing the overall organizational environment, which is crucial for sustainable growth. In a very summarized way, THE FOCUS ON ADAPTABILITY, which for him is key currently to all of us in our life. The future holds both promise and challenges, and Newton is invigorated by the prospect of further growth, both as a leader and a lifelong learner. Beyond the executive role, Newton also works as board member, both administrative and consultive, different segments of the economy, where he can leverage his expertise and insights to contribute to different industries. He also works with some executives and youngsters as a Coach and Mentor, always with the aim to support their professional and personal journeys. worldsleaders.com | 11
Newton is also the Vice-President of the National Association of Microinsurance (ANM) and is constantly requested to share his expertise via articles he writes for the specialized insurance media. Throughout his career, Newton has exhibited a keen aptitude for enhancing human development, refining brand positioning, and driving tangible & stable results. His strategic prowess extends on fostering innovation in service delivery, orchestrating successful product launches, work in continuous improving management (including himself) & delivering the basic right and with excellence or in his words “In any industries, a company will sell a product or service, which is expected to deliver at a certain standard, and this standard is what I refer as doing the basic right, as such delivering the basic ris key and many companies miss that. How many times have you enter a restaurant and left because no one came to talk to you and see what you wanted? The same here, we can only exceed when the menu arrives and the first order is taken.” Due to this importance, Queiroz is currently in the floor, answering clients, solving Issues with the team and have a direct line with the quality area to see complains and more complex cases. Such efforts are underpinned by an unwavering commitment to delivering an exceptional customer experience; which in Newton view can always be better. Newton possesses a holistic perspective on the critical drivers of large- scale business success. He is instrumental in shaping and executing short-, medium, and long-term strategic plans that chart the course for organizational sustainable financial and work force growth. Moreover, he collaborates closely with his whole team (horizontal leading style) to define models that align with the company's objectives and market dynamics, ensuring a harmonious convergence of positive deliverables. The happiest part of Newton's daily routine is spending time with his family. He enjoys having dinner with his wife and talking about her job as an integrative therapist and playing with his son, cherishing these moments to the maximum. Also, he put a lot of focus on his health, working out daily and maintaining a healthy diet, as without a mind and body in good conditions, one has a harder time delivering. Leading with Integrity As a strong and human business leader, Newton strives to be a beacon of integrity, inspiration, and empathy both in and out of the workplace. Within the professional realm, Newton endeavors to always be a visionary with a clear foresight of the future, always understanding and elucidating the 'why' behind every decision; and looking at the past to understand past trends, present to see current one and putting then together and analytics to imagine future scenarios, but also crucial in his own words “Your team needs to be proud of what they do and you must deliver to them what you commit. This shows integrity on real cases.” 12 | November 2023
Newton is deeply empathetic, treating every team member as a unique individual and fostering an environment of genuine support. In terms of decision-making, Newton looks to be rooted in a combination of knowledge, experience, and intuition, which is decisive for all types of situations. Moreover, Newton knows that at the end he is (and should be) the one accountable for his team decision, as well as personal actions. It's important to note that Newton believes strongly in continuous learning, embracing change, and valuing continuous growth. Newton also practices inclusivity to ensure a platform for diverse voices, recognizing that varied perspectives breed innovation. Challenges in the Insurance Industry Newton faces significant challenges in the industry: Ÿ Regulatory Changes: The insurance industry is heavily regulated. Newton must navigate changing regula?ons and compliance requirements across different regions, aware that non-compliance could lead to penal?es or loss of market access. Ÿ Technological Disrup?on: The rise of insurtech startups poses a challenge to tradi?onal insurance models. Newton, like other industry players, needs to adapt to digital transforma?ons, leverage big data analy?cs for risk assessment, and address cybersecurity threats. Ÿ Climate Change and Catastrophic Events: The increasing frequency and severity of natural disasters due to climate change result in a rising number of claims that Newton must contend with. Ÿ Consumer Expecta?ons: Today's consumers demand personalized experiences, transparency, and instant service. Newton faces the delicate task of mee?ng these expecta?ons while ensuring the profitability of insurance products. Ÿ Product Complexity: Newton grapples with the challenge of designing compe??ve yet easily understandable insurance products. This involves avoiding poten?al mis-selling issues and offering compe??ve pricing. Outside of work, Newton looks to separate his professional, from his personal live, and aims to be unwaveringly grounded in their core values, basing all their relationships on trust. Being committed to the community is key for Newton, as he believe that everyone must recognize the larger world outside, and the importance of every positive action one takes. Newton has learned to be a genuine believer in work-life balance, cherishing moments with their family and friends. Personally, curiosity is a strong trait that Newton possesses, which takes them to travel, read, or explore new hobbies, continually broadening their horizons. Newton also enjoys being a mentor, as it comes naturally to them, and they love to share knowledge as others did with them (and still do). Those close to Newton are quick to say that one of his main traits are consistent and focus, together with being altruist. This can be seemed in a boardroom, a family gathering, or a casual meetup, which he is truthful to his view and defending his teams and family members. The insurance industry, including Newton, grapples with challenges such as regulatory changes, technological disrup?on, climate-related issues, evolving consumer expecta?ons, and product complexity while providing essen?al services. Commitment to Lifelong Learning Newton understands the importance of continuous growth and development in their industry and maintains a mindset of 14 | November 2023
lifelong learning and adaptability. He actively seek out opportunities for professional development, whether through advanced coursework, attendance at industry conferences, or engagement in peer networking. Mentorship also holds significant value for Newton, as they both seek guidance from more experienced professionals and mentor those who are newer to the field. Queiroz also stay well-informed by reading extensively to keep up with industry/economic/politics/environmen t trends, technological advancements, and shifts in market dynamics. Additionally, he participates in webinars and is an active member of different important, national, and global organizations. Finally, the rapid pace of technological innovation has heightened the need for continuous learning and adaptability. Advancing Education and Healthcare Access Pearls of Wisdom Newton places a high priority on bolstering education. Their focus is on ensuring that education is not only accessible to all but also of high quality. Newton believes that a robust educational system empowers individuals and serves as a catalyst for societal innovation. Additionally, healthcare is of utmost importance to Newton. These are consistently important for the growth of his country. As such, initiatives that aim to improve medical infrastructure and increase accessibility to healthcare services are focus to Queiro. This reflects his commitment to promoting the well-being and increase of social protection network within the community. Having weathered numerous storms and celebrated countless triumphs in the corporate world, Newton offers this advice to the next generation of business leaders: Embrace Change and learn how to adapt: Recognize that change is the only constant in today's rapidly evolving global landscape. Adaptability isn't just a trait; it's a survival tool. Cultivate Genuine Relationships: Build meaningful relationships within and outside your organization. People, with their creativity and commitment, are the lifeblood of any business. They will be your greatest asset and your guiding light during turbulent times. Never Stop Learning: Continual learning is essential. Complacency sets in when you believe you know it all, leading to decline. Stay curious and open to new knowledge and experiences. Lead with Integrity: Your decisions will have a lasting impact on lives and cultures. Make choices aligned with your values, even in the face of the toughest challenges. Integrity is the foundation of strong leadership. Champion Values: Leadership is both rewarding and demanding. Your legacy will be defined by your successes and the values you champion and instill in those who follow in your footsteps. Ÿ Ÿ In the current period, Newton recognizes certain gaps that emerging leaders may have. While these leaders often possess technical expertise and enthusiasm, they may lack qualities such as patience, deep listening, and genuine empathy. The rapid pace of the digital age has led to a diminished focus on building authentic human connections, which can result in challenges in team dynamics and morale. Moreover, many leaders struggle with managing diverse teams, having trouble to fully appreciate and leverage the wide array of perspectives that a heterogeneous group can offer. Lastly, there's a growing trend of prioritizing short-term results over long-term sustainability and vision, which can jeopardize the enduring success and adaptability of both the leader and their teams. Recognizing these challenges, Newton is committed to addressing them and fostering effective leadership that combines technical expertise with essential human qualities, in summary, taking the best from the former and new management styles. The Impact of Technological Advancements on Business Over the past few decades, Newton has observed profound changes, many of which were driven by advancements in technology. Firstly, the digital revolution has created a globalized business environment. Traditional geographic barriers have dissolved, allowing companies to operate, communicate, and transact globally at unprecedented speeds. Ÿ Ÿ Secondly, the widespread availability of data and advanced analytical tools has empowered decision-making processes. Big data and analytics have revolutionized corporate strategies by providing previously unimaginable insights. Thirdly, the evolution of remote working technologies, accelerated by the COVID-19 pandemic, has transformed the conventional workplace. Flexible work arrangements have become the norm, challenging leaders to manage diversified and dispersed teams. Ÿ Newton also adds that incorporating these principles into your leadership journey will lead to personal success and contribute to the betterment of your organization and the broader business community. worldsleaders.com | 15
Dr. V. Francis Francis John F.R.S.A John F.R.S.A A Pioneering Tech- A Pioneering Tech- Driven Entrepreneur Driven Entrepreneur Shaping the Future Shaping the Future 16 | November 2023
Changing Ideas into Reality Startup Success Criteria Ztartup.com started in 2020 with a big goal: to make Dubai even better. Dubai is known for business, but we wanted to make it a hotspot for new thinkers, creators, and leaders. Dubai has great tools and connections for this, like good internet and transportation. It's like fertile soil for new ideas and businesses. But, to turn these ideas into real businesses, people need help and advice. In Dubai, things change fast, so Dr. John wants to use new technology to improve old ways and find new ones. Lots of people have good ideas, but now the hard part is finding the right help and resources, like solving a big puzzle. At Ztartup.com, the team wants to be the support that helps these new thinkers and creators turn their ideas into real businesses that last. Dr. John has a checklist for start-ups before he decides to mentor or fund them: Ÿ A de rigueur compelling story Ÿ A team par excellence Ÿ A viable scalable model with fit to market metrics Ÿ A sustainable business model Ÿ Strong execu?on skillsets Ÿ Valida?on from early customers and/or end users Ÿ Impeccable financials Ÿ Alignment with the investor's strategy Ÿ Be passionate to the core. Ztartup.com is the first private entity business incubator in Dubai and is a sector-agnostic business incubator that works to foster synergies between the company's incubates. This has led to the company having a vibrant and collaborative community of entrepreneurs and teams working together and making each other better. "For our incubates, we offer everything from guidance to 18 | November 2023
administrative support. As an entrepreneur that comes to the UAE with just an idea, this initial help is paramount; it could be the inflection point between letting their idea stay an idea or a successful business venture," says Dr. John. Fostering Entrepreneurial Spirit Dr. John has been an entrepreneur at different times in his life. Some of his ventures were really successful, while others taught him important lessons that he now considers as wisdom. Being an entrepreneur is really important for any community, area, and economy. This is what motivated him to work in this field, to help more people become entrepreneurs by sharing what he's learned from his experiences. At ZtartUp.com, Dr. John's job begins with listening to business ideas and deciding if they fit the company's investment plan. After that, he helps new businesses join the company smoothly and regularly talks to the business owners to find out if they need help. He also makes sure that the ZtartUp.com values are followed by our creative, IT, and management teams. Empowering Entrepreneurship through Tech Innovation and problem-solving strategies have always been key components of entrepreneurship. Entrepreneurs now have access to a wide range of tools, applications and resources thanks to the development of technology, which can help them grow their companies. Technology influences and facilitates entrepreneurship in various ways, from social media to e-commerce platforms, automation tools to artificial intelligence. Dr. John leverages the power of technology in business for the benefit of industry: By investing in automation Increasing the effectiveness of the business operations and lowering the amount of time and resources needed to perform tasks, has had a significant impact on the business models. Additionally, automation enabled businesses to expand their operations, boost production, lower expenses and errors, and enhance the calibre of their services. By embracing cloud computing Making the switch to the cloud for the company's operations is among the best things one can do as an entrepreneur. Cost reductions, enhanced adaptability, and effective data security are a few proven advantages of cloud technology. Dr. John says, "You may utilise your information and software from any location, collaborate with teammates instantaneously, and speed up procedures by storing them in the cloud.” By using social media to build brand awareness Have increased our brand awareness by positioning as a thought leader and developing a consistent brand voice, engaging with followers, producing helpful material, utilizing influencers, and employing paid advertising. worldsleaders.com | 19
Duke Kimhan Kimhan Guiding You to Find Your Dream Space Duke “Growth in leadership is as important as being staffed correctly. I do believe PM will be ready when it's time to find more leadership.” worldsleaders.com | 21
Setting and achieving goals in life provides happiness. To begin, you must identify your values and your definition of success. Following that, mindset is concerned with aligning your actions to your ideas. Duke Kimhan is the successful business visionary who gained this approach. He is a real estate broker specializing in investment homes, condos, military relocations, 1031 tax swaps, and commercial properties, was born and raised in Honolulu and grew up in Manoa Valley. He is now the HIPacific Property Management's Principal Broker. property broker with Coldwell Banker in Florida, Realty Experts in Hawaii, and Condo.Com in Hawaii. His newest challenge is managing the HiPacific Property Management division with his team. Real estate brought excitement and diversity with different people, buyers, and sellers each day. After returning to Honolulu from Florida due to a divorce, Duke found property management to be consistent. A fellow realtor suggested he focus on property management full-time, and he made the switch in 2008, dedicating himself to providing exceptional services. Duke originally bought and sold his own houses before becoming a broker himself. He has worked as a 22 | November 2023
Success through the Journey Duke has experienced significant personal growth over the years, particularly in his ability to be patient with the notion of "perfection." He has come to understand that certain levels of perfection are simply unattainable. Duke has a strong preference for cleanliness and strives to maintain a tidy environment at all times. Having grown up in Honolulu, sports played a major role in Duke's life. However, at the age of 19, he made the decision to move to the mainland and explore various job opportunities. Eventually, Duke set his sights on the restaurant industry, starting five different concepts and later selling them. Duke chose to work for chain restaurants for several years, and it was during this time that his perfectionist mindset began to take hold. In the chain restaurant setting, the quality of your work was Duke has earned numerous Real Estate designations, such as: Accredited Buyer Representative (ABR), Certified Residential Specialist (CRS), Certified Real Estate Broker (CRB), Graduate REALTOR® Institute (GRI), Senior Real Estate Specialist (SRES), Certified Distressed Property Expert (CDPE), and Broker Price Opinion (BPO), and continues to educate himself in all areas of real estate to better serve his clients and his friends. Duke's career path took a significant turn when he entered real estate in 2000. Previously in the restaurant business for over 25 years, he enjoyed it but didn't love it. worldsleaders.com | 23
Kirsty Gordon CEO Anywhere in Africa Safaris 26 | November 2023
Kirsty Gordon Providing the Lifelong Experience of Majestic Africa A rich cultural history. Tourists are always in awe of Africa's stunning scenery, which is reason enough to visit. Some of these well-liked attractions are Mount Kilimanjaro, a safari adventure, Victoria Falls, the biggest and most powerful waterfall in the world, Table Mountain in Cape Town etc. Visitors never tire of having the most amazing travel experiences in Africa since there is always something beautiful, historical, and awe-inspiring about which to muse. Anywhere in Africa Safaris, a tour operator, safari company, and travel business, creates once-in-a-lifetime itineraries based on more than 30 years of working and traveling around frica is a beautiful continent with a diverse ethnic population and a Africa. It aims to create journeys that focus on one's vision and bucket list dreams, and to ensure a holiday of a lifetime, it only recommends places that it has actually been to. Anywhere in Africa places significant emphasis on leaving Africa better than it was discovered, so when one travels there, they are supporting numerous conservation heroes who make sure that the travelers' legacy will last long after they leave. Kirsty Gordon is the founder and CEO of Anywhere in Africa and has spent the last 30 years specializing in opulent travel to Africa and the islands of the Indian Ocean. worldsleaders.com | 27
The Journey of Learning and Transformation business that specialized in inbound incentive travel to South Africa. There were 60 to 350 people in each of these groups. Kirsty was engaged in organizing everything from lodging to travel plans to setting up and preparing the special events to providing gifts for the attendees. She then decided it was time to start her own company, which was an online travel company focusing on inbound travel to Africa, and at the same time, Kirsty started an overland ''glamp camping'' safari and guided small exclusive groups into Botswana and the Okavango Delta. professionally and try and qualify for the 2008 Beijing Olympics to ride for South Africa as an individual in 3- Day Equestrian Eventing. Sadly, due to a fall, she missed the last three qualifications and didn't get the opportunity to represent her country, South Africa. However, she had the most incredible 4 years riding for Jane Holderness Roddam, who was her sponsor and mentor in the sport. When Kirsty finished high school, she moved to Cape Town to study "Travel and Tourism" and then began working right away for Wynberg Travel, a travel company that specializes in business travel in South Africa. A year or so later, a position opened in the incentive travel division of her company, which was providing corporate incentives for big multinational corporations abroad and to South Africa's Indian Ocean Islands. After working there for a few years, Kirsty was recruited by another incentive/events management “ Kirsty returned to South Africa end of 2008, just as the Soccer World Cup was coming to South Africa in 2009. She started Anywhere in Africa Safaris while at the same time helping another company who was focused on YPO events (Young President Organization). Kirsty then took a break and headed to the UK for 4 years to ride horses During this time, she organized and oversaw a few YPO trips to South Africa, including a private event with Helen Zilla, the premier of Cape Town at the time, a private boat trip to Robben Island with Ahmed Kathrada, who was imprisoned alongside Nelson Mandela (sadly, Ahmed died on June 16, 1999), and a private dinner with the country's former president FW De Klerk. She also organized a high-end art trip for South African Friends of the Israel Museum. Over covid it become clear that people wanted to help – so how do they do this – come and travel in Africa by doing so you assist in creating jobs, helping with conservation, assisting with upgrading communities, stopping poaching, making awareness not only for yourselves but friends and family. Kirsty ultimately decided to leave the huge corporate incentive market in 2014 and concentrate her efforts and 28 | November 2023
company on small group travel (multigenerational), FIT travel, honeymoons, anniversaries, and family travel to "Anywhere in Africa," including the Indian Ocean Islands. Passion For Travel and For Africa When Kirsty returned to South Africa in 2008 after her Olympic Dream in the UK did not pan out, she had to think long and hard about whether she wanted to work in the travel industry—part of her thought was that she should go and study something completely different. This was the ''road crossing'' in her life. She shares, "What I decided is that I love Africa, I love people, I love travel, and I love offering service and creating once in a lifetime travel ideas for people to enjoy Africa—so why was I trying to reinvent the wheel and do something else." Kirsty made the decision to found Anywhere in Africa Safaris with the goal of providing clients who wanted to work with a business that is focused on their individual dreams and expectations rather than just churning out "cookie cutter itineraries" to pay the bills, but rather focusing on unbelievable service, attention to detail, life-changing experiences, and itineraries. worldsleaders.com | 29
From Adversity to Triumph Luke is a normal guy of 23 years old, that start his online business career when he was 20. In the past Luke doesn't had a very good time… his situation it was like: Debt, no money, no friends and bad situation at university… so he spent bad times with himself. But from this bad situation and difficult things, Luke found from him the strengthens to wake up and start to discover a method for earning online, without money, knowledge and too much time to invest. He bought a lot of courses for thousands and thousands of dollars but the results didn't arrive… so from this experience, he learn an important lesson: It's better to have own method for earn online and don't use the old method that everyone today use. Despite these adversities, Luke discovered the resilience within himself, prompting him to seek an online earning method that required no money, expertise, or significant time investment. He ventured into purchasing numerous courses, spending thousands of dollars, but unfortunately, the desired results eluded him. However, this experience taught him a valuable lesson: it is preferable to have a unique approach to online earning rather than following the same old methods everyone else employs. Luke's breakthrough came with an automated online earning method that required no expertise or resources. Recognizing AI as the future, he embraced it, rising from his challenging past. By harnessing AI's power, Luke transformed his life, paving a brighter future in online entrepreneurship. A Path to Unlock Financial Freedom The primary objective of the "Luke Academy" is to empower ordinary individuals such as students, employees, entrepreneurs, and the unemployed to generate income from the comfort of their homes without working long hours, investing in cryptocurrencies, the S&P 500, or any other complex endeavors, and without requiring prior knowledge. worldsleaders.com | 33
Helping Business Achieve Higher Results by Integrating Custom Designed Behaviour Based Solutions worldsleaders.com | 47
Enterprise Foundation Program: Focused on Fast ResultsProjectivity Solutions grows in-depth solutions that are uniquely configured to a company's business. It approaches a business as a dynamic, living system filled with interrelated elements. It crafts a configurable solution by identifying the most critical factors to infuse into a business and prioritize accordingly. In the ever-changing landscape of business and management, one name stands out as a beacon of expertise and innovation: Phil Bristol. With a remarkable career spanning over 35 years, Phil has emerged as a trailblazing force in the industry, revolutionizing the way organizations approach project management and strategic planning. As the Founder and Managing Principal of Projectivity Solutions, his visionary leadership has propelled the company to unparalleled heights since its inception. Solutions to make a profound impact on emerging enterprises, fostering their growth and facilitating their journey to success. Today, Projectivity Solutions boasts an impressive client portfolio spread across the United States, Europe, and India. By continuously evolving its service offerings, the company has become a trusted partner for organizations seeking to embark on the path of strategic planning, business process improvement, leadership development, and organizational culture transformation. The integration of these enhanced services provides clients with a comprehensive suite of solutions tailored to their unique needs and maturity levels, ensuring optimal engagement and long-term success. Exceptional Enterprise Program: Moving from REACTIVE to FOCUSED Projectivity Solutions helps grow exceptional businesses through Stages of Growth™ methodology that identifies and infuses missing vital elements into a company's ecosystem to create high- functioning, highly profitable organizations. Ÿ Phil's journey towards excellence began after his honorable discharge from the US Army in 1984. Recognizing his inherent talent for strategic systems consulting, he swiftly secured a pivotal role with an esteemed international pharmaceutical company. Phil's expertise flourished as he ascended to the position of manager of manufacturing systems, honing his skills and gaining invaluable insights into the intricacies of corporate operations. With Phil Bristol at the helm, Projectivity Solutions has not only withstood the test of time but has emerged as an industry leader, pioneering a new era of business excellence. As we delve into the depths of Phil's remarkable journey and the transformative impact of Projectivity Solutions, prepare to be inspired by the limitless possibilities that lie within the realm of strategic management. Transforming Businesses and Empowering Leaders Just as there are vital elements that make up a healthy ecosystem, there are 11 components that make up an exceptional business. Each piece corresponds to a structured engagement that strengthens that particular business area. Driven by an unwavering desire to effect meaningful change, Phil took the leap of faith and established Projectivity Solutions in 1990. Initially catering to the technology companies in California's vibrant Bay Area, the company swiftly made its mark by providing cutting-edge project management solutions. As the years progressed, Projectivity Solutions expanded its scope to encompass program management consulting and training, setting new standards of excellence in the industry. Exceptional Manager Program: Working ON the business, not working IN the business. Ÿ Moving from DOING to CRITICAL THINKING. The Exceptional Manager Program is a unique 12-month learning experience that shapes the management team into the backbone of an exceptional company. Projectivity Solutions builds people; it builds relationships; it builds high- performing trust-based cultures. Unlike other organizations, Projectivity Solutions uses over 130 years of science and research to objectively gather client data by conducting targeted "X-Rays" focused on 1) business operations, 2) relationships, 3) financial performance, and 4) mindset. The current core offerings are Enterprise Foundation Program, Exceptional Enterprise Program, Exceptional Manager Program, Exceptional Mindset Program, and Exceptional Leader Program. The Fortune 500 companies soon recognized Phil's exceptional capabilities, flocking to avail themselves of Projectivity Solutions' transformative services. However, in 2004, Phil made a conscious decision to shift the company's focus towards empowering small businesses with fewer than 500 employees. This strategic pivot allowed Projectivity worldsleaders.com | 49
Y The long-term success of your business may depend on identifying future leaders and giving them the tools, they may need to develop their careers and lead teams to success. In this mentorship and instruction program, Robert Nichols, owner of Union UTA Martial Arts/SAMI Combat Systems of NJ, educates people to be leaders. He thinks that teamwork, public speaking, and educational drills all help to develop future leaders. ou can benefit your organization's future key decision-makers by investing in leadership development. Robert Robert Nichols Transforming Good People Skills into the Capacity to Influencing Others 50 | November 2023
