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Nick-Anthony Zamucen, founder of Best Option Restoration (B.O.R.), grace the cover of the renowned Worldu2019s Leaders Magazine as one of Worldu2019s Prominent Entrepreneurs to Follow in 2023
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Vol. 10 | Issue 21 | October 2023 www.worldsleaders.com World’s Prominent En?epreneurs to Follow in 2023 A Serial Entrepreneur and Franchising Expert Dominating the Industry Nick-Anthony Zamucen Zamucen Zamucen
World's Prominent Entrepreneurs to Follow in 2023 Creators of New Ideas Effective leadership and management techniques for entrepreneurs must be centered on communication, anchored in core values and a concern for the people who supply the fundamental elements and a model of interaction cues for the execution of those plans. One of the main strategies used by entrepreneurs to build their companies to the appropriate levels of excellence is effective communication. Studies indicate that customer service, ongoing innovation, devoted staff, and management leadership are the main indicators of quality in entrepreneurial businesses. Nick-Anthony Zamucen, a name that has become synonymous with success in the franchising industry. As the founder of Best Option Restoration (B.O.R.) and Bio-One Inc., he has proven himself to be a force to be reckoned with. Not only has he built successful businesses, but he has also sold them for impressive profits. In the business sector, success is typically associated with observable accomplishments, such as closing a contract or hitting a significant revenue target. Although one should be proud of these accomplishments, focusing just on them might result in a business strategy that is too narrow-minded and unresilient to the market. With over 25 years of experience as a business strategist and entrepreneur, Nick has established himself as an authority in the industry. He has published four books that have helped countless entrepreneurs achieve success in their own businesses. But it's his real-world experience that truly sets him apart. Entrepreneurs that are successful recognize the importance of practicality. They make sure they have the means to achieve their objectives, establish reasonable targets, and modify their plans of action as necessary. This strategy makes sure they stay grounded even as they strive for greatness. Also, while you flip through the pages, don't forget to read the articles created by our in-house editorial staff and industry experts. World Leader's latest edition “World's Prominent Entrepreneurs to Follow in 2023”has featured prominent entrepreneurswho have steady hands-on leadership and business processes. The cover features Have a lovely read!
CREDIT PAGE Editor-in-Chief Steve Sanchez Managing Editor Jagdish Chincholikar Executive Editor Nicole Williams Assistant Editor Gayatri Bhujbal Art & Design Director Jack Anderson Business Development Manager Mia Oliver Business Development Executive Natalie, Jerrey Associate Designer Kevin Rust Digital Marketing Manager Victor Clarke Sales Manager Casey Simpson, Irfan Shekh Marketing Manager Tom Swann Technical Specialist Barry Jones Circulation Manager Danny Parker OCTOBER 2023 3296 Westerville Rd #250, Columbus, OH 43224, USA Copyright 2023 WORLD’S LEADERS Media Tech LLC, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from WORLD’S LEADERS Reprint rights remain solely with WORLD’S LEADERS. Follow us on :
10 Nick-Anthony Zamucen Nick-Anthony Zamucen A Serial Entrepreneur and Franchising Expert Dominating the Industry
18 Bev Moore 22 Brad Sugars 28 Kevia Jones 32 Karan Jain 38 Rob Campbell 42 Sue Phillips
Nick-Anthony Zamucen A Serial Entrepreneur and Franchising Expert Dominating the Industry worldsleaders.com | 11
Nick-Anthony Zamucen is a name that has become synonymous with success in the franchising industry. As the founder of Best Option Restoration (B.O.R.) and Bio-One Inc., he has proven himself to be a force to be reckoned with. Not only has he built successful businesses, but he has also sold them for impressive profits. With over 25 years of experience as a business strategist and entrepreneur, Nick has established himself as an authority in the industry. He has published four books that have helped countless entrepreneurs achieve success in their own businesses. But it's his real-world experience that truly sets him apart. Best Option Restoration is Nick's latest franchised organization and it's one that dominates the water, fire, mold and content cleaning space. This is his fourth franchised company, having previously opened, grown and exited Uncle Vito's Pizzeria Franchise, Saint Home Care, a nonmedical senior homecare franchise, and Bio-One, the nation's leader in the franchised bioremediation industry. 12 | October 2023
Best Option Restoration Best Option Restoration has established itself as a dominant player in the water, mold, fire, and content remediation space at a national level and is now poised for global expansion. Under Nick's leadership, the company has set its sights on disrupting the established players in the industry, whom he prefers not to name to avoid further publicity. Nick's bold vision for the future involves surpassing these industry incumbents to become the new standard-bearer in the field. He sends a clear message to the old guards that they should take note, as they are on Best Option Restoration's radar, and the company is determined to challenge them for their title. A Strong Advocate for Embracing Entrepreneurship Nick is passionate about encouraging more individuals to embrace an entrepreneurial spirit. He believes that there is nothing quite like waking up each morning, knowing that the success of your endeavors rests solely on your shoulders. While Nick acknowledges that not everyone thrives under pressure, he personally finds that it brings out the worldsleaders.com | 13
A Lifelong Learner and Mentor to the Next Generation of Entrepreneurs Nick is dedicated to continuous learning and skill development. He consistently enrolls in classes, reads books, and renes his leadership methods to ensure he remains at the top of his game. Given the rapid pace of change in the world, Nick recognizes that failing to improve means falling behind. He also frequently provides guidance to young entrepreneurs, teaching courses, and helping new businesses grow. This allows him to stay in touch with the newest generation of business owners. One common mistake he sees among novices is the belief that success will happen overnight, which can be demoralizing when they realize it takes time and effort. Nick understands that failure and perseverance are part of the entrepreneurial journey, and he strives to convey this message to those he mentors. worldsleaders.com | 15
Prioritizing Cultural Fit and Fun in the Workplace According to Nick, finding the right cultural fit is crucial when hiring new employees. While he can provide training on office procedures and how to handle various tasks, he believes that certain qualities cannot be taught, such as a good sense of humor, a positive outlook on the future, and a strong work ethic. Nick emphasizes that his team follows a "work hard, play hard" ethos, and they prioritize having fun while getting the job done. For instance, their corporate office boasts a full-sized working craps table from Caesars Palace in Las Vegas, which underscores their commitment to enjoying their work environment. Ultimately, if an employee is not having fun, they may need to reconsider their career path and find a more suitable role elsewhere. Major Changes in the Industry Nick believes that the biggest change he has witnessed in the restoration industry is the innovation he brought to the table. Specifically, the thermal technology he developed has revolutionized the field and is the best evolution in restoration in over 50 years. With the ability to speed dry with heat, Nick sees this approach as the future of restoration, and Best Option Restoration is at the forefront of this movement from day one. Rather than playing catch-up to competitors, Nick's team is leading the way and shaping the future of the industry. best in him. Pressure serves as a litmus test, revealing what one is truly made of. Some individuals excel under such conditions, while others may struggle. Nick believes it's important to understand which category you fall under, as it might just surprise you. Regardless of whether pressure is your friend or foe, Nick is a firm advocate of pursuing an entrepreneurial path and discovering what you're truly capable of achieving. Living a Life Fueled by Responsibility and Joy Believing in Risks and Invest in New Ventures Nick firmly believes that the buck stops with him and he holds ultimate responsibility for every aspect of the business, including training, support, innovation, and strategy. As the leader, he recognizes that it all starts from the top, and he takes his role seriously. However, despite the weight of his responsibilities, Nick finds great joy in his personal life. The happiest part of his day is waking up early, around 4am, and hitting the gym before coming home to make breakfast for his three children. His wife joins in by preparing school lunches, and they enjoy a normal morning chatting about various topics, including life and business. For Nick, his family is always the best part of his day, and he believes that no amount of money could replace the value of time spent with loved ones. Ultimately, time is the ultimate master of his life, and he strives to make the most of each day. Nick is a risk-taker and is comfortable putting everything on the line. He is known to take risks every single day and is not afraid to bet it all on red. One of the biggest risks he has recently taken is investing over 20 million dollars in the Oil & Gas industry and knowing little about it. Nick believes in investing in people and relies on the expertise of those people to continue running a company honestly, efficacity, and profitably. While his accountant thinks it's a bit crazy to risk such a large sum of money, Nick believes that you can't take it with you and he is confident in his ability to make money. Even if the investment did not yield the desired results, Nick would survive because he is not afraid to take risks and fail. For him, the journey is what matters, and he lives for the ride rather than being focused solely on the money. 16 | October 2023
BRAD SUGARS Most Influential Entrepreneur, a Bestselling Author, and a Keynote Speaker worldsleaders.com | 23
Coaching as Business Leaders Brad came from modest beginnings in Brisbane, Australia. While he was a university student, Sugars managed a number of small businesses. As his talents became more widely recognized, many business owners and executives began requesting that he share his knowledge on topics such as team development, marketing, and sales by speaking to their organizations. The key driving force to join this sector for Brad was realizing the missing component between knowledge and implementation was to coach business owners rather than just give them the information and let them figure out what to do with it. He wanted business owners to put what they learned to practice. Not being able to meet the high demands he concluded that coaching was the way to go for business owners who wanted to take the next step in their businesses. Jim Rohn has had the greatest professional impact on Brad Sugars' life, as nobody else has. When Brad was a teenager, he managed to save up his allowance in order to attend one of Rohn's seminars, where he was the youngest member of the audience. What he learned from Rohn during that seminar has influenced his business practices and beliefs throughout his life. Taking Reach to Globally Brad Sugars' mission in business coaching is to empower business owners with the tools and strategies they need to transform their lives and positively impact their communities, while also affording the lifestyles they have always desired. His vision for ActionCOACH is to expand its reach globally and operate in over 120 nations in the upcoming years. Sugars is committed to sharing the knowledge he has acquired over the years, believing that it can guide and support entrepreneurs worldwide in achieving their goals with his help and lessons. Executive coaching is a valuable investment for any business leader who wants to enhance their performance, improve their leadership skills, and achieve their goals. Executive coaching can help leaders develop a wide range of skills, including strategic thinking, effective communication, conflict resolution, and decision- making. By honing these skills, leaders can better guide their teams and organizations to success. Brad Sugars, Founder, Chairman, and President of ActionCOACH, boasts more than 30 years of business experience and strongly advocates for the notion that a company should be able to operate successfully without the constant involvement of its owners, allowing them to spend time with their families or pursue their desired lifestyles. His multi-million-dollar franchise, ActionCOACH, operates in over 70 countries and employs more than 1,000 coaches who work with more than 15,000 businesses each week. Sugars is deeply committed to supporting entrepreneurs and enabling them to learn and grow from both his triumphs and setbacks. 24 | October 2023
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Karan Jain Simplifying Insurance Services by Creating the Easiest Way to Shop for Life Insurance and Critical Illness Insurance “My success and accolades with establishing Star Life Ltd. and the prominent gap in the insurance industry were key motivators for founding Life Simpli.” 32 | October 2023
Founder & CEO Life Simpli worldsleaders.com | 33
in educating people and giving them the tools they need to make educated decisions. He says, "My mantra has always been to convey the pros and cons of each situation or product to the client, give them my advice about what would work in their particular situation, and then provide them with ample time to make a prudent decision." As a result, he gets innumerable calls from clients thanking him for giving them the right guidance and advice. Those appreciation calls tend to be the best part of the day and motivate Karan to continue doing what he does. He asserts, "We have tried to keep the same mantra for Life Simpli as well. For each product we offer, customers can avail free advisor support and get all the information they need without feeling compelled to make a purchase.” Life Simplialso publishes blogs to keep its customers up to date about all matters related to finance and insurance. insurance industry were key motivators for founding Life Simpli.” Filling the Gap The goal of the recently created insurtech platform, Life Simpli is to make it easier for Canadians to obtain life and critical illness insurance. Life Simpli is a user- friendly insurance marketplace that enables people to easily calculate their insurance needs and apply for the appropriate insurance coverage by offering fast, real-time quotations from over 30 top insurance providers in Canada, including Manulife, Sun Life, BMO, Canada Life, and Desjardins, among others. Customers may apply for coverage under some of the products without to undergo a medical checkup. With the quick transition to digital and the growing emphasis on health and wellbeing, particularly during the COVID-19 pandemic, it became crucial to provide clients with a straightforward web platform to buy life and critical illness insurance from the comfort of their homes. Thus, the notion of starting Life Simpli was born. The founder and CEO of Life Simpli, Karan Jain, recognized a chance to change the insurance industry and works arduously every day to stay committed to this objective. Before launching Star Life Ltd. and providing financial services to HNIs across the nation, Karan, a Chartered Financial Analyst (CFA) by trade, worked for about 5 years in the financial services industry. During that time, he interacted with several different service providers and discovered firsthand how time- consuming and difficult purchasing insurance is. This inspired him to start Life Simpli. Ontario, Canada has become the company's base, and Karan has been highly embraced there. He says, "My success and accolades with establishing Star Life Ltd. and the prominent gap in the even having As the Founder & CEO at Life Simpli, Karan's focus has been on forming and maintaining relationships with their partners and customers, recruiting the right talent and ofcourse, ensuring that the company's vision is communicated to all its members. Updating with Industry Changes and Advancements When Karan gathers the staff together at the end of the day to discuss consumer feedback, gratitude, and, if any, complaints, it makes him happy. The team benefits from having a better understanding of what they are doing well and where they can improve. One of the earliest online insurance markets in Canada, Life Simpli, offers all website users immediate insurance rates from all the top companies. The quotations are not only available instantly also completely free of cost. In contrast to other service providers, it does not request sign-ups, email addresses, phone numbers, or other information from customers who are only browsing their options changed the game and eliminated the , but they are Client satisfaction is another factor that makes Karan extremely happy and inspires him to continue doing what he is doing. He firmly believes . This has worldsleaders.com | 35
National Director | MNP LLP 38 | October 2023
Brings an in-Depth Understanding of Indigenous Issues and Opportunities to his Profession worldsleaders.com | 39
Portrait of the Role Rob has held prominent positions in the business, Indigenous, and government sectors during the course of his more than three-decade career. Among his many roles, Rob was a former Vice President of a large Indigenous Investment Firm, has been on the executive of National Indigenous organizations, operated his own consulting practice and has been recognized as a “Top 50 Executives in Canada 2020”. His unique experience has given him an in-depth understanding of Indigenous issues and opportunities. Within MNP his duties pivot frequently, but Rob would have to say that they are rooted in: contributing to the business vision and direction; identifying and developing new products; assisting team members in navigating the system; client relations; marketing and communications; and cultural understanding. The best aspect of his schedule is that there is no regularity; each day appears to be an adventure with something fresh to offer. When his team and clients succeed, in his opinion that is the best part of his job. I ndigenous societies and groups are unique in terms of culture. Despite making up roughly 6% of the world's population, they represent about 19% of the extremely poor. Indigenous peoples frequently face numerous obstacles to fully participating in the formal economy, having access to justice, and participating in political processes and decision-making. They frequently lack formal recognition over their lands, territories, and natural resources; they frequently receive the last government investments in basic services and infrastructure; and they frequently receive government investments after other groups. As a result of the legacy of injustice and marginalization, Indigenous peoples are more susceptible to the effects of climate change and natural disasters, including disease outbreaks like COVID-19. In an effort to be an advocate for Indigenous people, Rob Campbell, the National Director of Indigenous Services at MNP, works hard to educate people about Indigenous issues and dispel misconceptions. Rob adds, "I love to be in a room where we can collectively find solutions, laugh, share emotions, and build something that helps.” MNP Since MNP is a more significant national provider of assurance, consultancy, and tax services, it offers all the customary services one should anticipate from a company of its size. It provides a very broad variety of assistance built on a lifetime of tried- and-true experience. It offers a special fusion of specialist knowledge and abilities along with continual customer engagement to make sure their needs are being met and that they are assisting the clients in moving forward. MNP offers Indigenous finance departments resources that are customized to meet their needs that they regularly with others to learn new things to strengthen local economies. MNP focuses on the 40 | October 2023
needs of key community sectors such as children and families, human resources, education, and agreements. They pay attention to the difficulties faced by their clients, address those issues, and develop fresh ideas for collaboration and success. offering assistance beyond merely their work. They take part in special occasions, as well as challenges associated with their families and communities. They react to crises and make every effort to be of assistance. They think that increasing their clients' capacity expands opportunities for MNP rather than reduces them and leads to more and more fascinating ventures in the future. This, along with the fact that they have a committed vision and goals that are unique to their Indigenous services, makes them the best option for many. circumstances, success can come in a variety of flavors. His definition of success can be personal fulfillment, and knowing it made a positive difference. Mr. Campbell has established some excellent networks across the nation and does his best to tap into these extraordinary folks to provide their unique perspective. In all honesty, he admitted, he is not “the sharpest tack”, but he has been wise enough to surround himself with talented, interested, and devoted individuals who assisted him in understanding new and exciting concepts. He attempts to listen as an entrepreneur and look for trends or connections that let them see into the future. In his opinion, although success is more easily quantified in monetary terms than in intangibles, success is also defined as being able to find excitement in your work and being eager to get started on a project. Unique inCompetition Rob Campbell believes that MNP stands apart in a variety of ways and has experienced unparalleled success in the market. In many situations, he and the team have roots in small towns and rural areas, and they frequently deal with people who have had similar experiences and lifestyles. They are familiar with what it's like to drive on long dirt roads and with the realities that come with that way of life. They have locations in closer proximity to their clients, allowing them to be available more immediately. They frequently interact with people in communities and organizations, The Work Formula for Rob Rob aspires to develop solutions through knowledge and awareness of a fresh direction or unfilled space. He makes an effort to comprehend the changing dynamics of his clientele before trying to reinvent or expand the services to address their needs. He believes that, depending on the worldsleaders.com | 41
Photo credits: Neil Tandy 42 | October 2023
Sue Phillips Empowering People through the Magic of Fragrance worldsleaders.com | 43
w When combined with the sense of smell, a scent has the power to evoke fond memories and a range of feelings that can uplift people's spirits, deepen romance, elevate moods, and create a general developed distinctive, specially formulated perfumes for clients, A-list celebrities such as Jamie Foxx, Katie Holmes, Zendaya as well as Fortune 500 corporations for team- building, corporate events as well as Bridal Showers. “In order to continue to grow and develop as a leader I believe one has to be very aware of trends, predict them, strive to be ahead of them, be a trailblazer\and establish them!”- says Sue Scenterprises Inc. sense of happiness. Fragrances help make life complete. They emphasise the value of scent, a frequently undervalued human sense that, along with sight and sound, gives a priceless vibrancy to the tapestry of life. To maintain this tapestry, Sue Phillips, CEO Founder Scenterprises Inc., transitioned herself into the world of fragrances. Scenterprises started out as a global consulting firm specialising in product development, marketing, branding, and forging strategic partnerships between apparel and cosmetics companies. It also provides expert witness testimony in legal situations involving copyright, trademark, and distribution disputes; many motivational speaking engagements; and supports philanthropic endeavours for Alzheimer's and Wild Life programs, which resonate with Sue's personal causes and initiatives. The idea of creating bespoke or custom perfumes emerged as a way to give people and fragrance lovers the opportunity to have their own personalised fragrance to reflect their individuality and personality after a proliferation of designer and celebrity brands, which were at their peak from the 1980s to 2010s. & of Journey to the Destination Sue Phillips was born and raised in South Africa, and ever since she was a child, she wanted to pursue a career in theatre. She moved to New York and immersed herself in Broadway culture. Shortly thereafter, she was hired by Elizabeth Arden's cosmetics division after a head-hunter decided that her theatrical background would make her a good fit for the field. After working in training as National Training Director she was then promoted to product development, and ultimately marketing at Elizabeth Arden for six years, she was hired as the marketing director of Lancôme Paris. At the time, this was a brand-new endeavour! The idea of "Tupperware parties for scent" had people raising their eyebrows. Since then, it has grown and now provides tailored fragrances and scents for both men and women; perfume parties; fragrance bars; corporate team-building activities; and bridal celebrations for high-profile A-listers. Scenterprises gave rise to the Scentarium perfume shop. To assist customers in comprehending the magic and mystique of fragrance, Sue creates cutting-edge 'scentsory' events and initiatives. People can use the Scent Personality Quiz to determine which fragrance family most closely resembles their personalities and unique characteristics. People are constantly in awe at how accurate it is. On both iOS and Android smartphones, anyone can access the quiz on her app:https://www.suephillipsapp.com. By doing interviews, releasing podcasts, and hosting "live it to promote the company. After four years, Sue was recruited to the position of Executive Vice President of Tiffany & Co., where she created and developed the first Tiffany perfume and oversaw the global launch. After a successful launch and the development of Tiffany for Men, she left to have her daughter and established Scenterprises Inc., a global fragrance company that manages product development, marketing, and branding for well-known companies and brands, including Burberry, Avon, Lancaster, and Trish McEvoy. As we know, the 2008 economic crisis created more challenges, and Sue established her perfume boutique The Scentarium in Tribeca, where Sue and her team " programs , Sue uses 44 | October 2023