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Qualitative Interviewing. Different than quantitative interviewsQuantitative is about reading questionsQuantitative is making sure all interviews follow the same protocolQualitative interviews are about listeningQualitative interviews can build on one another because they are meant to be explora
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1. Conducting a Qualitative Interview
2. Qualitative Interviewing Different than quantitative interviews
Quantitative is about reading questions
Quantitative is making sure all interviews follow the same protocol
Qualitative interviews are about listening
Qualitative interviews can build on one another because they are meant to be exploratory
3. Interviewer Skills Attentive
Guide (Polite but firm)
Good communication skills
Comfortable with emotion
4. Interviewer Skills cont. Able to build rapport quickly
Neutral
Aware of body language
Respectful
5. Preparation Put other thoughts aside
Be familiar with consent form and interview guide
Have two copies of the consent form
Check equipment
6. Conducting the Interview Arrive on time and dress appropriately
Explain the purpose of the interview
Obtain written consent and permission to tape
7. Conducting the Interview cont. Build rapport
Be thoughtful about self-disclosure
Ask questions if you do not understand
8. Conducting the Interview cont.
Stay on track
Use interviewee’s language
Ask follow-up questions
9. Conducting the Interview cont. Don’t lead with words or body language
Close the Interview
Remind interviewee about confidentiality and contact information
10. What to do if… Non-responsive
Crying
Tangenting
11. What to do if… Doesn’t understand the question
Contradicting answers
They ask what you think
12. Confidentiality Keeping information from interviews confidential
Limits of confidentiality
Debriefing interviews