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Six Sigma MEPRS Management Metrics

Six Sigma MEPRS Management Metrics. TMA MEPRS Program Office Management Control and Financial Studies Division. By the end of this presentation, you will be able to: Describe the origin and goals of Six Sigma Identify how Six Sigma is used in healthcare and other industries

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Six Sigma MEPRS Management Metrics

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  1. Six Sigma MEPRS Management Metrics TMA MEPRS Program Office Management Control and Financial Studies Division

  2. By the end of this presentation, you will be able to: • Describe the origin and goals of Six Sigma • Identify how Six Sigma is used in healthcare and other industries • Understand and correctly interpret the S2M3 tool • Understand how individual MTF characteristics can affect its position among its peer group/cohort. • Locate tools to help you begin exploring data quality opportunities

  3. Six Sigma in Healthcare: • Using Lean Six Sigma, Morton Plant Hospital in Clearwater, FL, improved patient satisfaction over 50%, reduced emergency department length of service by 21%, and recovered over $4 million in cost of quality (aka rework). • Kaiser Permanente Colorado used Lean Six Sigma to evaluate and improve Medicaid enrollment processes. A three-month project resulted in a 45 percent gain in Medicaid membership while increasing Medicaid revenue by more than $1 million annually. • The Nebraska Medical Center used Six Sigma to improve the completeness and availability of physician orders for patients; the project occurred within a Six Sigma program that has returned about $7.5 million in savings.

  4. Mean/Avg Mean minus 1 St Dev Mean plus 1 St Dev The Bell Curve

  5. Graph 1

  6. Graph 2

  7. Madigan [2] [1] For a little over 950,000 scripts, we would expect the expenses to be around $8,250,000 [1] but at Madigan for the same number of scripts, the expenses arearound $11,500,000 [2]. Graph 3

  8. You can now: • Describe the origin and goals of Six Sigma • Identify how Six Sigma is used in healthcare and other industries • Understand and correctly interpret the S2M3 tool • Understand how individual MTF characteristics can affect its position among its peer group/cohort. • Locate tools to help you begin exploring data quality opportunities

  9. Six Sigma MEPRS Management Metrics (S2M3) Questions?

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