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Assessing Ad Message Effectiveness. 11. Advertising Research. Message Research. Media Research. 2. Advertising Research. Message Research. Media Research. 3. Ideal Measure of Advertising Research. Provide an early warning signal
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Advertising Research Message Research Media Research 2
Advertising Research Message Research Media Research 3
Ideal Measure of Advertising Research • Provide an early warning signal • Evaluates in terms of sales volume generated by advertising • Satisfy reliability & validity • Permit quick & inexpensive measurement 4
Message Research Methods Message Research Methods Recognition & Recall Physiological Arousal Persuasion Sales Response 5
Message Research Methods • Starch readership service (magazines) • Burke day-after recall (TV) • Bruzzone tests (TV) Recognition & Recall 6
Measures of Recognition & Recall Starch readership service 7
Message Research Methods • Starch readership service (magazines) Recognition & Recall 8
Message Research Methods • Burke Day-After Recall (TV): DAR When should recall be used? What are the problems? Recognition & Recall 9
CPM The 8 Stages of Consumer Information Processing 10
When does Memory Matter? When information in memory is used as basis for evaluation (memory-based judgments) When information in memory is useful for distinguishing brand from competition When information in memory is not available in retail/decision context 11
Message Research Methods • Online Processing Attitude formed during ad exposure • Memory-Based Processing Attitude formed after exposure Recognition & Recall 12
Measures of Recognition & Recall Bruzzone- tested commercial for American Express 13
Message Research Methods • Galvanometer (GSR) • Pupillometer Physiological Arousal 15
Message Research Methods • ASI theater testing • ARS Persuasion method by “rsc The Quality Measurement System” (rsc for short) Persuasion 16
Conclusions by rsc • Ad copy: • Ad weight: • Selling power: 17
Message Research West Virginia Tourism Fahlgren
Message Research Methods • IRI’s BehaviorScan • Nielsen’s SCANTRACK Sales Response 19
Measures of Sales Response Single-Source Systems Gather purchase data from panels of households using optical scanning equipment and merge it with household demographic characteristics and with information about casual marketing variables that influence household purchases 20