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If you have any problem related to facebook, do not waste time contacting the Facebook Customer Care team directly through our toll-free Facebook customer service phone number. Here we have a team of highly dedicated Facebook technicians who have the power to eliminate or solve any reasonable mess related to Facebook and our professionals are able to offer 24 * 7 help here, so you can use our toll-free Dial<br>
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drty7 www.flotingcraft.com/facebook-customer-service/
Why Is facebook customer service important? Facebook Customer service is the initial and going human contact with your customer. Your customer judges your business based on this customer service. Good service drives more customers. Good service impresses your customers. Without these skills, It's easy to not provide good service. First does the customer service representative know the difference between good and bad service? Do they know how to handle problems that don't embarrass the company? Do they present themselves that instills confidence in the company? Do they know how to converse with customers that doesn't offend? Do you want to... Learn and teach the keys to successful service? Teach language that build customer relationships? Teach telephone, written, and face to face skill for customer interaction? ● ● ●
Objectives ● To instil in customer service professionals the importance of providing excellent customer service. ● To equip customer service professionals with effective techniques and skills to provide excellent service. ● To manage and handle customer interaction and relationships.
Customer service is.. ● 80% attitude and 20% technique ● A mixture of knowledge and skills ● Reflects the whole corporate culture ● Is not a smile campaign
What is attitude? ● Attitude is the way we perceive things and situation in our life ● Attitude could be positive as well as negative ● It is necessary to show a positive attitude while dealing with customers ● Positive attitude brings confidence and energy into a person ● Positive attitude helps a person to cope stress and problems in a better way
Rules for good customer service ● Answer your phone Make sure that someone is picking up the phone when someone calls your business. ● Don’t make promise unless you will keep them ● Listen to your customers Let your customer talk and show him that you are listening by making the appropriate responses,such as suggesting how to solve the problem.
Reflective skills Keeps the door open for further communication ● Paraphrasing ● Reflecting facts ● Reflecting feelings ● Reflecting silence ● Summarizing ● Choosing your words
The know it all Customer service ● Acknowledge what they say ● Compliment them on their research ● Be generous with praise don’t put them in their place no matter how tempting ● Ask them question and user them to improve your knowledge
Benefits of Calling Facebook customer service These Facebook customer service will be provided by our team of certified ➢ professionals who are trained to resolve Facebook-related issues. They provide you the quickest and effective solution within a short span of time. We guarantee the complete security and privacy of your data and credentials. ➢ The solution of the issues can be supplied with the aid of checking on numbers stages before taking it to effect. Facebook customer service number is available and accessible 24x7. ➢ So,users can contact our team of experts without worrying about time.
Read more : www.flotingcraft.com/facebook-customer-service/
