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What is the National Student Survey?

The National Student Survey gives final year undergraduates across the UK the opportunity to provide valuable feedback to their institution and future students. It covers areas such as teaching, assessment, academic support, and overall satisfaction. The results are used to help prospective students make informed decisions and institutions to improve the student learning experience. Take part online or via smartphone at www.thestudentsurvey.com.

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What is the National Student Survey?

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  1. What is the National Student Survey?

  2. Your opportunity to ‘Have Your Say’ and provide invaluable feedback to your institution and future students that may wish to study the same course.

  3. What is the National Student Survey ? • Annual survey of final year* undergraduates across the UK • Commissioned by the Higher Education Funding Council for England on behalf of all the funding bodies • Fully supported by the National Union of Students • Conducted by Ipsos MORI • Quick and easy to complete. * Some exceptions apply

  4. What will the NSS ask me? • Widely recognised as a key measure of satisfaction the survey looks at a range of areas including: • The teaching on my course • Assessment & feedback • Academic support • Organisation & management • Learning resources • Personal development • Overall satisfaction • Students’ Union (Association or Guild).

  5. How are the results used? • The NSS results are made publicly available to help prospective students make informed decisions of where and what to study. • Institutions are provided with the anonymised data to help them identify areas where they are doing well, as well as areas for development, for the purpose of improving the student learning experience for future generations of students.

  6. Have your say! • Examples include: • Improvements to the Students’ Union building, restaurant and coffee shops • Feedback on assignments should now be provided electronically and within 20 working days • Improved access to library resources (over 7,000 titles are now available as e-books) • Increased study spaces (140 new spaces this year) and plasma screens indicating number of free spaces • The student representation system (StARs) has been strengthened, and StARs now have more say in course developments • A University-wide code of practice on communicating class cancellations has been established, with a texting system in place to alert to students to last minute changes As a result of what students have said, we have made changes at Worcester:

  7. To take part… • Ipsos MORI will send you an email inviting you to take part in the survey during [survey start week] • You can also complete the survey at www.thestudentsurvey.com • Your responses to the survey are anonymised • Contact details used only for the NSS

  8. Online and via your smartphone • You can now complete the NSS online or via your smartphone: • Go to www.thestudentsurvey.com • Follow the link in your email invitation • Scan the NSS Quick response code with your smartphone (you may need to download a free QR reader app).

  9. Will my responses remain private? The survey is undertaken independently by Ipsos MORI The NSS respects student privacy Responses are confidential At no point will students be identified to their institution - your responses to the survey are anonymised Contact details are used only for the NSS.

  10. To find out more.... www.thestudentsurvey.com

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