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Effective & Exciting Information Literacy outreach efforts for international & ESL students

Effective & Exciting Information Literacy outreach efforts for international & ESL students. John Hickok, MLIS, MA Coordinator of Library Instruction ESL Librarian California State University, Fullerton. Second session (1 ½ hours):. International/ESL student challenges

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Effective & Exciting Information Literacy outreach efforts for international & ESL students

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  1. Effective & ExcitingInformation Literacyoutreach effortsfor international & ESL students John Hickok, MLIS, MA Coordinator of Library Instruction ESL Librarian California State University, Fullerton

  2. Second session (1 ½ hours): • International/ESL student challenges • Customizing instruction sessions for Int’l/ESL students • Improving interaction with Int’l/ESL students

  3. Challenges

  4. Challenges CULTURAL • concept of “librarian” may be a very low-skilled or unhelpful clerk

  5. Indonesia study: Who do students go to if they need to find information? • Their friends • The Internet • Their professor • A librarian

  6. Librarians viewed as unhelpful due to being unavailable/hidden…

  7. Just a reminderagainst blanket generalizing…

  8. Challenges CULTURAL • concept of “librarian” may be a very low-skilled or unhelpful clerk • concept of “library” may just be a “study hall”

  9. Challenges CULTURAL • concept of “librarian” may be a very low-skilled or unhelpful clerk • concept of “library” may just be a “study hall” • cultural communication traits

  10. for example… • “don’t bother a person working” • “admission of not knowing = losing face” • “just nod & smile, even if you don’t understand”

  11. He nodded & smiled!

  12. Challenges

  13. Challenges LANGUAGE • Fear of mispronouncing words… I’m going to put you in their shoes…

  14. Pronounce this… Srinakharinwirot

  15. Challenges LANGUAGE • Fear of mispronouncing words… • Stress of not being able to express themselves (limited vocabulary)

  16. An exercise… • Describe the following photo in whatever Spanish (or French, or etc.) you can remember from High School…

  17. Challenges LANGUAGE • Fear of mispronouncing words… • Stress of not being able to express themselves (limited vocabulary) • Inability to understand the librarian’s answers

  18. How would you react to this sentence? Congratulations! You have just won a brand new gubflah! Take this coupon to any retail location where gubflahsare sold to redeem it; you’ll be glad you did!

  19. How would an ESL student react to this sentence? Okay, now you’ll definitely want to consult ABI/Inform. With it, you’ll be able to complete the assignment your professor has given you. And you’ll be happy to know you can get ABI/Inform at home!

  20. Challenges PRIOR EXPERIENCE • accustomed to standardized exams…not original research • negative experiences with libraries (disappointing resources)

  21. Challenges PRIOR EXPERIENCE • accustomed to standardized exams…not original research • negative experiences with libraries (disappointing resources) • accustomed to copying works, and relying on other students’ theses

  22. Customizing Instruction Sessions The traditional BI/LI session: • easy to slip into lecture mode (heavily verbal) • easy to rush (lots to cover) • easy to use terms that we may not even realize are unfamiliar

  23. Customizing Instruction Sessions The customized int’l/ESL session: • experiential! Incorporates a physical tour (yes, your heard right: a physical tour!)

  24. “TOUR” is not a dirty word!

  25. “Experiential instruction involves having students participate in going to the open shelves, rather than just being told about them; having students actually look up books on their country, rather than just seeing a demo about it; having students collaboratively assemble a correct APA citation, rather than just be given a handout about it; and all the while, comparing what they are experiencing with their own schema—their home context—of libraries.” --John Hickok

  26. (shameless plug) Practical Pedagogy for Library Instructors: 17 Innovative Strategies to Improve Student Learning Douglas Cook and Ryan Sittler, editors Chicago: ACRL, June 2008

  27. …more discussion of the principles behind experiential learning (e.g., Vygotsky) and the benefits over traditional direct-instruction…

  28. Customizing Instruction Sessions The customized int’l/ESL session: • experiential! Incorporates a physical tour (yes, your heard right: a physical tour!) • contextual! Draws upon their “schema” or prior experience, to give context

  29. Thank you for attending!

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