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Global Disaster Alert and Coordination System GDACS survey results & Virtual OSOCC analysis

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008. Global Disaster Alert and Coordination System GDACS survey results & Virtual OSOCC analysis. Tom De Groeve Joint Research Centre of the European Commission 24-25 June 2008. Evaluating GDACS. Is GDACS serving its purpose?

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Global Disaster Alert and Coordination System GDACS survey results & Virtual OSOCC analysis

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  1. 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 Global Disaster Alert and Coordination SystemGDACS survey results&Virtual OSOCC analysis Tom De Groeve Joint Research Centre of the European Commission 24-25 June 2008

  2. Evaluating GDACS Is GDACS serving its purpose? Quantitative measures User base Users by organisation, country, language… Web statistics Most popular features Qualitative measures Survey User feedback Analysis How information flows in GDACS

  3. 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 Part IGDACS survey results

  4. Survey set-up 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 Part 1) General: users and use of the GDACS system Part 2) Service-specific questions – four services: • GDACS Alerting Service • GDACS Portal • GDACS Coordination Service - Virtual OSOCC • GDACS Map Section Service Part 3) Usefulness and appreciation of the GDACS system Part 4) Optional

  5. Part 1: General Most users learned about GDACS through OCHA (in a training, VOSOCC or ReliefWeb) Disasters of interest Earthquakes and tsunamis Floods and tropical cyclones Volcanoes Services most used Alerting service Virtual OSOCC Map service Portal 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 • Users • 69% - Humanitarian response • Especially used for a tactical field or headquarter role: • - INGO • - UN agency • - Int. governmental authority • - LEMA • 31% - Non-humanitarian response • Individuals - for the sake of • personal or general interest or research

  6. Part 2: Services - Alerting In general, the service is considered reliable, fast and leads to action: After receiving an alert, 58% of the respondents reacts immediately An additional 20% reacts sometimes Preferred methods: E-mail and SMS Daily newsletter Least preferred: Fax RSS Feed 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 Improvements: • Quicker • Include name of region/ area

  7. Part 2: Services - Portal In general, the service is considered useful, with relevant and reliable content Use: 48% accesses at least once per day 13% accesses occasionally (few times per month) Most popular features: Impact reports News reports ReliefWeb situation reports 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 Least consulted sections: • UNOSAT maps • RSS, CAP and Google Earth Feeds For all disaster types, especially the event sections of the Impact reports were most appreciated Improvements: • Technical functioning • User-friendliness • Visualisation of data • Lay-out

  8. Part 2: Services – Virtual OSOCC In general, the service is considered useful, with reliable content Use: Accessed less often than the GDACS portal 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 Especially the disaster section is popular. Particularly, its UNDAC team section, the situation overview section and the coordination section were appreciated. Improvements: • Lay-out • User-friendliness • Technical functioning

  9. Part 2: Services - Maps Most users consider the maps to be sufficiently accurate and useful Use: Especially used for monitoring activities, situation and impact analysis and mission planning Improvements: Delivery time User-friendliness 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

  10. Part 3: Usefulness and appreciation Use of the system: (all services): 25% < 1 year 50% 1 – 3 years 25% > 3 years Other topics of interest: logistics information disaster epidemiology Other languages: German French 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 General conclusion: Overall system, including its four services, is meeting expectations. It is a reliable source of relevant information, with a great potential. It fulfils its mission of: ‘providing predictable information of predictable quality at predictable time’ Approximately 15% of the respondents indicated that the system needs to be further improved, and in particular the speed at which data becomes available. • More research is needed to further improve the system.

  11. 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 Part IIVirtual OSOCC Analysis

  12. Cyclone NARGIS, Myanmar Earthquake in Chengdu, Sichuan, China Two case studies 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

  13. Cyclone NARGIS, Myanmar 2 to 3 May 2008 Affected 24 million people Ayeyarwady Yangon 30 April: GDACS red alert Cyclone Nargis, Myanmar 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

  14. Cyclone Nargis Visa and entrance problems: It became quickly evident that responders were hampered by local authorities, however only limited information was given on: Who was where? Who was given access and when? Which organisations were already present in the field? Where there any alternatives (e.g. ASEAN) 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 • Humanitarian access to affected areas is granted from within the country to organisations/ international staff already operating on the ground, however at the condition that they are accompanied by MRCS staff.” • - Some UN agencies like UNICEF, WFP and also IOM who were already present in Myanmar and currently engaged in assessment missions reported about restricted access to some affected areas. who exactly? where? 14 May, 13:13 - Eliane Provo Kluit, Winston Chang, Tuck Wah Ow Yong have obtained 5 days visas and will be arriving in country later today at 1845hrs Myanmar local time same message adjusted? 14 May, 16:53-Latest update on status of UNDAC team: Eliane Provo Kluit, Winston Chang, Tuck Wah Ow Yong arrived in Myanmar, were granted 7 days visa, so far brief meeting with RC

  15. Cyclone Nargis Example of confusion: 123,000 euro from Italian government and channelled through the IFRC. In the VOSOCC (one of the first lines) only its commitment was mentioned, whereas later on, it is mentioned that the 123,000 euro had actually been delivered.  duplication  pollution of database 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 • To avoid duplication with the Logistics Cluster matrix on aircraft deliveries, the OCHA LSU table now contains additional details that are not yet in the Log Cluster matrix, such as information on pipeline (pledges, planned deliveries + on stand-by), or deliveries by means of transport other than aircraft. Relief items No one single, complete list, with a structured overview of what was in the pipeline or already delivered. Examples of other overviews: http://www.reuters.com/article/homepageCrisis/idUSBKK229608._CH_.2400 http://ocha.unog.ch/virtualosocc/Documents/9506Myanmarin-kindcontributions,9May.xls http://ocha.unog.ch/virtualosocc/Documents/9573FTSupdate13May.pdf http://ocha.unog.ch/virtualosocc/Documents/9525Aircraftoperations(reliefitemsreceived)110508.pdf

  16. Cyclone Nargis 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 Urgent - Cargo Space from SHJ to RGN on 18 May Date: 2008-05-16 Source : Logistics Cluster Activities : Air Transport, Supply Chain Type of document : Flash News & Alerts Country : MM MMR 104 Myanmar 2 of the 4 flight rotations out of Sharjah airport, UAE (SHJ) to Yangon airport, Myanmar (RGN) with UNHCR cargo will have some opportunity cargo balance (total approx. 8 MT). Additional cargo of humanitarian organisations can be airlifted to RGN free of charge. Details as follows: Confirmed Balance available IL 76 - 3rd flight 35,6 MT (approx. 4 MT) IL 76 - 4th flight 35,6 MT (approx. 4 MT) Both rotations are planned for Sunday, 18 May 2008. We will have aircraft positioning details from the operator @ 1200 CET. If you are interested please contact XYZ (xyz@wfp.org , mobile +39 347 488 xxxx, office +39 06 6513 xxxx) ASAP directly. Logistics Initial focus on customs clearance, but often information changed. Later, more coordination activities (sharing capacity)  actual purpose of VOSOCC Although too late, useful reference was made to the logistics cluster. clear info provision good example of coordination

  17. China earthquake, Chengdu Mon 12 May 2008, 6:27 UTC 01:27 New York  night 08:27 Brussels  new shift 13:27 local time 15:27 Tokyo 22:27 (Sunday) LA  night Magnitude: 7.9M (very strong) Depth: 10km (shallow) Several strong aftershocks Location 94km from Chengdu 9.7 million people within 100km 30 million people within 200km Mountainous area landslides, hydro-dams GDACS system (times relative to event) 13min Detection of earthquake through USGS 14min GDACS Red Alert 14min GDACS report published on-line 14-19min Email alert sent to 4500 users 19-53min SMS alert sent to 2700 users 30min GLIDE number created  info collection 53-56min Fax alert sent to 100 users 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

  18. China earthquake, Chengdu GDACS system (times relative to event) ~1h Virtual OSOCC topic created 1h20 UNDAC Alert Message 9h Media reports >1000 killed 1st day 1st IFRC Situation Report 2nd day First OCHA Situation Report 18 May First satellite based damage map 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

  19. Virtual OSOCC much less used than for Nargis No request for Search and Rescue China took control Latest contact with China authorities Situation or Coordination? Messages about situation and coordination were posted in the situation section China earthquake, Chengdu 4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008 After the first contact with the Embassy of China in Madrid, said embassy reported SAR to Spain that his government is not yet available to receive international aid. Also note that the Spanish agency for international cooperation remains tomorrow, Wednesday May 14 a meeting with NGOs to assess the aid. Number of contact for more information: +34 xxxxxxxx On May 15, 2008: After the occurrence of M7.8 Earthquake on May 12 in Wenchuan, Sichuan Province, some countries expressed their willingness to dispatch professional rescue personnel to the earthquake disaster stricken areas to assist the rescue operation. Chinese side welcomes these kind offers, and would plan as a whole accordingly.

  20. Comparing both disasters

  21. Standard Operating Procedures Common terminology E.g. stand-down; in country Manage changes E.g. visa of 3 days  visa of 5 days Providing headlines, with reference to source Balance between summary and detail Where to post certain information E.g. situation reports? Architecture and layout of application Lists of pledges and relief items More structured approach Track people flow Integration with other systems and applications Virtual OSOCC can integrate more GDACS compliant sources News coverage OCHA situation reports Recommendations

  22. Virtual OSOCC and Clusters • Pre-cluster • Virtual OSOCC • Post-cluster • Need for more integration • GDACS-like approach (system of systems)

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