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Laying the Foundation for BPM @ IMS. 19 th April 2005, Institute of Directors. Agenda. Introduction IMS? BPM @ IMS Where is it going wrong? How can we get it right? Strategy Future Q & A. Introduction. David Bennett, A.C.M.A. Director : IT 9 Years @ IMS
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Laying the Foundation for BPM @ IMS 19th April 2005, Institute of Directors
Agenda • Introduction • IMS? • BPM @ IMS • Where is it going wrong? • How can we get it right? • Strategy • Future • Q & A
Introduction • David Bennett, A.C.M.A. Director : IT • 9 Years @ IMS • 20 years in Mgmt Reporting • 15 years Reporting Systems
IMS ? • IMS is the one global source for pharmaceutical market intelligence, providing critical information, analysis and services that drive decisions and shape strategies. • Just about every major pharmaceutical and biotech company in the world is a customer of IMS. Our unique mix of experience and expertise makes us the right choice for help in optimising portfolios … ensuring successful launches … managing brands … and improving the effectiveness of sales teams.
What makes IMS such a valuable resource? • Our global reach, with a presence in over 100 countries. 50 years of industry experience. • Unmatched data resources and the advanced analytics and consulting expertise to put it all in context. • A strategic commitment to viewing every business need and issue from our customers’ point of view. • A continuum of capabilities – from data and applications to services and consulting – that enable us to create tailored offerings designed to match core activities common to all pharmaceutical companies. • We’ve forged long-term relationships with the industry’s decision-makers, who view IMS as a valuable partner.
BPM @ IMS. History • Financial Reporting. • Product Analysis • Product by Client Analysis • Budget Measurement • Gap Analysis; Who/What/Where/When
What Went Wrong? • The Doctor, the Engineer & the Accountant • Measurement • What? • Where? • When? • Standards • Business Buy in
How Do We Get It Right? • Analyse the Issues • Create a Strategic Case • Goals • Strategy • Tactical Implementation • Get Full Buy In • Implement
Strategy Platform Analysis • Standard Chart of Accts Published Global Strategy Global Approach Fully ENDORSED by DT/DC/NC/KMcK Single Product Rollup Strategy Single Client Rollup One Way to view the Business Single Version of the truth Mgmt Reporting Emphasis v. Financial Reporting Requirements
Key Principles Historical Data Storage Unity Throughout Business Accuracy • Resources FLEXIBILITY Key Principles Skill Sets Technical Limitations Global v. Regional v. Reporting Site SPEED Reporting
Allocations Systems No SD for US STANDARD? Not Standardised GIMS TSP Fed by BRS & IMS AG EU SAP Variable Product Hierarchies EU IMG Reliant Resource Hyperion Essbase SAP FI/SD/CO Speed ? MS SQL SAP Direct Access SAP BW & PA Systems Flexibility HFM Corp Rep, Leg & mgmt MS Excel MS Access HFP Local Rep. US/EU/Local/BL P&L Primary Ad Hoc For HFP NOT HFM (Serious Drawback for Finance) Hyperion Reports & Analyzer Pivotal Lotus Notes
Core Issues Mgmt v. Legal Reporting Tiered Reporting Local/Region/Corp Standardisation of Allocation Methods • Drill down from • Top to Bottom What Are Our PRODUCTS? Key Principles Company Structure Treatment of Localisation Of Product/Production Unified Production View/System Management Culture How Do We Measure Cost & Expense
SAP V. NON SAP • No SD = No RIH ASPA Small Company Model Interface • FI Common to All IHA/MR Europe Acquisitions Non SAP SAP Mgmt Reporting Europe SD Europe & IMS AG CO Common to all in GIMS 12/13 Instances in EU US BRS Billing & Sales Analysis No Allocation across CO BRS & LA Forecast & budget Interface LA Forecast & Budget Project Module Cambridge Legal Reporting
Data Pyramid • Data Transmission/Archiving Analytical Environment Data Reporting Data Transformation & Analysis Transaction/Data Collection
Data Pyramid • Hyperion Application Link/SQL Web Based Tools Hyperion Reports/Excel Hyperion Planning/Fin Mgmt SAP R/3; Pivotal CRM; TSP; Lotus Notes; Peoplesoft
Solutions HR Analyzer HFM • SAP HAL EssBase MSOffice TSP SQL Peregrine Planning Intranet Pivotal ARC Notes
Customers • Finance Sales Exec Mgmt Marketing C & S HR
Future • Data Staging Environment • Business Line Reporting • Product Profitability • Value Add • Key Performance Indicators • Collaborative Knowledge Management