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Discover empowering strategies to address tough emotions in crucial conversations, avoiding self-defeating patterns and mastering conflicts effectively. Learn to stay calm under pressure, reframe stories, and take positive actions.
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The Story We Tell Ourselves: Navigating Challenging Emotions to Stay in Healthy Dialogue Lisa Magoffin and Tasha Stansell
Community Empowerment Hope
When we face a crucial conversation, we can do one of three things We can avoid them We can face them and handle them poorly We can face them and handle them well.
When It Matters Most, We Do Our Worst! The Brain: Crucial Conversation can evoke the ”Fight or Flight” response. Under Pressure: Crucial Conversation are frequently spontaneous Self Defeating Ways: Crucial Conversation can catch us in unhealthy self-defeating loops
“When it comes to strong emotions, you either find a way to master them or fall hostage to them” Crucial Conversations, 2012
Activity: The Story • The supervisor yelled at the new recruit. • The young man waited until the supervisor was gone and poured sand into the machine, smiling at his sister who worked there. • Later that month, the boss discovered the problem and fired him. The woman felt bad and quit in protest.
Our Stories… • help us explain what we see • are theories we use to explain why, how, and what • can look different with the same set of facts • can be changed
Retrace Your Path • ACT: Notice your behavior • FEEL: Get in touch with your feelings • TELL STORY: Analyze your story • SEE/ HEAR: Get to the Facts
Questions Thank you Lisa Magoffin Lmagoffin@fairhavenchurch.org Tasha Stansell Tstansell@fairhaven.church