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C ommon A ccess F ront E nd

C ommon A ccess F ront E nd. CLEC User Local Interconnection Reciprocal Trunking Tutorial ‘Click’ to begin. Instructions.

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C ommon A ccess F ront E nd

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  1. Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial ‘Click’ to begin

  2. Instructions • Please follow through the next few slides to learn how to use the Local Interconnection Reciprocal Trunking system to provide Firm Order Confirmation information to BellSouth. • Also included how to: • Establish an e-mail address • Use Workflow/Reports • Create order queries • If information box includes ‘Click’ in the instructions please click the screen to continue ‘Click’ to continue

  3. HyperLinks to all applications use HELP for assistance with sections not included in the Reciprocal Trunking Tutorial. Displays the total number of PONs requiring confirmation Links to other application that may require a separate ID and password ‘Click’ User Admin to establish e-mail account All CCNAs a user has access to. To change simply highlight Displays up to 100 PONs with ‘Pending FOCs’ listed first HyperLinks to View ASRs, Feedback, Submit FOC Info or View SUPP History. Highlight PON and select appropriate link.

  4. To add or change e-mail address for order notification: • Will receive e-mail message to ensure accuracy • If none received • re-check address • if correct contact EC Support 888 462-8030 Edits are done on the format and to be sure both entries are the same ‘Click’ OK to correct format of address

  5. ‘Click’ MAIN MENU to continue E-Mail notification will be sent when the change is received by CAFE

  6. To provide a Firm Order Confirmation from the Main Menu, highlight PON ‘Click’Submit FOC Info to respond to highlighted PON

  7. Provide information for FOC, then ‘Click’Submit A complete ASR is provided for reference, Scroll down to view

  8. ‘Click’ here to return to the MAIN MENU Confirmation your FOC has been sent

  9. To view ‘Click’WORKFLOW/REPORTS PON ALRATH06061003E is no longer displayed in ‘Submitted ASRs’ as Pending FOC status.

  10. ‘Click’ either CCM or RT Name hyperlink for details HyperLinks are provided to view external and internal PONs

  11. Detailed information on CCM or RT Name selected ‘Click’ on Detailed Criteria Tab

  12. Will appear in drop down box once saved Each user can save up to 10 queries Query can be saved to save time if information needed frequently To view ‘Click’ Create Report Queries can be created to pull orders that fit certain criteria, such as “past due FOCs” Provide all Selection Criteria to be used.

  13. ‘Click’ Hyperlink to view PONs

  14. To view all changes made to a PON via supplements To ensure all data is viewable when printed may need to use ‘Format for Printing’ ‘Click’ for final screen Use scroll bar to view all screens

  15. For application assistance please contact the EC Support Group at888 462-8030

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