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Quality cleaning service is the key to keeping customers happy and loyal to our company. So we make sure we choose the most suitable applicants for our cleaning jobs. We also give them all the training they need. For more info, take a look at these slides.
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Absolute Domestics Cleaning Service Satisfaction is Important
One thing about Absolute Domestics is we’re passionate about our clients’ cleaning service satisfaction and ensuring our service delivery is always of a high standard. In doing so, if at any stage, any of our clients are unhappy we want to make sure that we are able to fix that for them. How do we fix it? Well, we have a team of dedicated customer service officers who ensure that the cleaner we are sending you is not only trained but trustworthy and reliable. They also know what to do and what your expectations are within your home. Sometimes though, as with all things, it may occur that you are not a hundred percent happy with your service. If you’re unhappy, please give us a call at any stage. What will happen is you’ll deal with a customer service operator who will be able to escalate that accordingly.
I myself am the customer experience manager here at Absolute Domestics. I take my job pretty seriously. What that means is if a client is unhappy, the call will usually come through to myself. At that stage, I’ll make sure I understand where we fell down in terms of our service delivery and make sure there is an outcome that suits both ourselves, our customer and our cleaner so we can rectify this for you. If at any stage you are unhappy, we would love to hear from you. We truly believe that a complaint is a gift and we can fix whatever it is you are unhappy with.
IN THIS VIDEO: Absolute Domestics discusses how they provide excellent customer care. Click through to watch full video.
We listen to our clients. We love working with our clients to address their house cleaning needs. Visit our contact page for any questions and concerns you may have.