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Our customers’ comments and feedback are important to us, so we strive to keep an open line of communication with them. We use their suggestions to improve the services we provide. Read these slides for details.
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How Does a Domestic Cleaning Agency Communicate with the Client?
My name is Renae and I’m the Communications Manager at Absolute Domestics, a domestic cleaning agency with operations in Australia and New Zealand. My job is really keeping those lines of communication open, sharing cleaning knowledge and hints and tips. We make How To videos and we do all sorts of training material and newsletters. You name it, we’re into it. In my role in communications, my focus is really on keeping those channels open between the cleaner, the client and the agency. We want the information to flow throughout in all aspects. The advantage of having information constantly flowing between cleaners, clients and the agency is that we’re always improving our service. We’re delivering almost additional value because you’re getting more than what you pay for. You’re getting tips and you’re getting inside tricks as to what to do. Your cleaners are learning all the time about how to streamline the process. You’re getting value for money.
We really just recommend as long as you’re open with your communication, there is nothing that can’t be done.
IN THIS VIDEO: Renae of Absolute Domestics expounds on the importance of establishing open communication. Click through to watch full video.
We believe in open communication. It’s the best way to ensure that all of your cleaning needs are met and that you remain satisfied with our services. Head over to our website to know more about our dedicated team.