A New Service Provided By ITS Training Services

1. Blended Training Solutions A New Service Provided By ITS Training Services

2. Training Services offers: • Free Seminars • Extended Seminars • Training on Demand • High End Training • Web-based Training • Blended Training Solutions http://its.psu.edu/training

3. Free or Low Cost Seminars • Serves faculty, students and staff • Instructors from all over ITS • Hundreds of sessions offered each semester some for free and some for a fee • 1-2 hour Overview seminars • 2-3 hour in-depth Getting Started seminars • 6-8 hour Extended Seminars (for fee) • 1 hour ITS Forums • Hands-on in a lab • Lecture format • Panel discussions http://its.psu.edu/training/seminars/

4. Training on Demand • Qualified instructors • Group learning setting • Mix and match multiple seminar topics • Convenient • Cost-Effectives • Guaranteed seating • Our lab or yours http://its.psu.edu/training/tod/

5. IT Professional Training • Vendor supplied training • For fee service • More in-depth • Timely • Lecture or hands-on • More technical in nature • IT Professional Program http://its.psu.edu/training

6. Web-Based Training • Free of charge • Personal, professional, and academic development • Over 1,200 courses • Information technology skills • Business and Professional Development skills • Quick Skills http://wbt.psu.edu

7. Technology Skills Courses • Desktop support • MS Office 2000 and XP • ICDL and ECDL Parts 1-7 • Information technologist • A+ Certification • Cisco: Designing Networks • MS Windows 2000 • Novell Netware • Computer programming • C/C++ Programming • Java/Java Scripting • MS Visual Basic/VB Script • Perl • Unix Shell Programming • XML

8. Business and Professional Development Courses • Communication • Customer Service • Human Resources • Leadership • Management • Marketing • Personal Development • Project Management • Team Building • Women in Leadership

9. Blended Training Blended Training Solutions Other Resources Hands-on WBT

10. What is blended training? • Blending two or more of the following to support academic and training programs • Hands-on training • Web-based training • Penn State developed quick tutorials • Handouts • Streamed videos (future) • Other resources

11. Who can use the service? • Faculty in the classroom • Staff involved in providing training to departments and individuals • Student groups with training needs

12. Are there any user requirements? • Users must have the following: • An active Penn State Access Account (not FPS Accounts) • PC with a browser Internet connection • An ANGEL group to log into

13. Where can it be done? • In our lab • In a departmental lab • In an ITS technology classroom • Virtually using ANGEL • Virtually using WBT’s Training Plan

14. When can it be done? • At any time of the year based on resource availability. • At your convenience for Web-based only • As time, personnel and lab availability dictates for hands-on instruction

15. Why is this service available? • Undergrads were identified as under served population. • Faculty asked. • Students want just in time training that is relevant to their coursework.

16. How is it done? • Consulting session on available resources and point of contact for learners (ANGEL, WBT, own Website, etc.) • Determine the training needs of the learners (specific skills and knowledge) • Coordinate and/or teach customer to use the tools needed to access the resources

17. Demonstration/Hands-On Sessions • Training Services Web site • Handouts and Resources • Quick Tutorials • Web-Based Training Web site • Log in and using Training Plan • Creating PMT Program from WBT • ANGEL/PMT interface • Using ANGEL to create hub for electronic resources • Using the PMT via ANGEL to add WBT courses

18. Examples of Successful Blends • Online magazine class • ANGEL served as the hub for online resources like WBT courses (DreamWeaver, Grammar Skills, Design Skills, etc.) and links to handouts • Hands-on training session (75 minutes) on using DreamWeaver • Present a persuasive argument in print, on the Web, or using presentation software • ANGEL served as hub for online resources like WBT courses (Word, Publisher, PowerPoint, FrontPage, writing skills, communication skills, etc.) and links to handouts • Software overview/demonstration and shared several real-life examples • Review on HTML • ANGEL served as the hub for online resources like WBT courses (HTML, XML, etc.) • Hands-on HTML (75 minutes) training • Graduate course on counseling education • ANGEL served as the hub for online resources like WBT courses (PowerPoint, Communication skills, writing skills, etc.) • Hands-on Basic PowerPoint (120 minutes) training

19. Questions to Consider • Can you think of a particular situation in the past that a service like this would’ve benefited your students? • What would constrain you from using this service? • When would you make the decision to incorporate a service like this into your courses? • After listening to our presentation, what other options would you like to see available to you?

20. Contact Information ITS Training Services Web: http://its.psu.edu/training/blendedtraining/ Phone: 814-863-9522 E-mail: WBTInfo@psu.edu To make a request use: http://ask.psu.edu/todrequest/70.html