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Wikipedia as an Academic Reference: Managing Online Information Retrieval

This study explores the history, growth, usage, and perception of Wikipedia in academic settings. It examines factors such as article quality, vandalism, controversy rank models, and faculty perspectives on using Wikipedia as a reference. The study provides insights into managing online information retrieval and suggests potential solutions to enhance the reliability and accuracy of Wikipedia.

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Wikipedia as an Academic Reference: Managing Online Information Retrieval

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  1. Wikipedia as an Academic Reference: Managing Online Information Retrieval Johnny Snyder Mesa State College

  2. History of Wikis • First wiki developed by Ward Cunningham in 1995 • Wiki derived from the Hawaiian phrase “awiwi, wikiwiki” which translates to quick or fast. (Hawaiian Dictionary, 2007) 2009 Mountain Plains Management Conference

  3. History of Wikipedia • Launched on January 15, 2001 by Jimmy Wales and Larry Sanger (Geekipedia, 2007) 2009 Mountain Plains Management Conference

  4. Number of Articles 2009 Mountain Plains Management Conference

  5. Academic Interest in Wikipedia 2009 Mountain Plains Management Conference

  6. Academic Interest in Wikipedia • Article Degree Centrality (Korfiatis, Poulos and Bokos, 2006) • Vandalism and Edit Wars (Brandes and Lerner, 2007) • Information Quality Metrics (Stvilia, Twidale, Gasser and Smith, 2005) • Article Quality, Halavais and Lackaff (2008) • Controversy Rank Models, (Vuong, Lim, Sun, Le, Lauw, and Chang, 2008) 2009 Mountain Plains Management Conference

  7. Growth of Wikipedia (Alexa, 2007; Alexa,2009) Currently: oscillating between 8 – 12% 2009 Mountain Plains Management Conference

  8. How I Became Interested... 2009 Mountain Plains Management Conference

  9. More References to Wikipedia... 2009 Mountain Plains Management Conference

  10. Problems with Wikipedia • John Seigenthaler - • Essjay Controversy - 2009 Mountain Plains Management Conference (Tong, 2007)

  11. Solution Attempts by Wikipedia • Ranking of Articles • Protecting Articles • Addition of Reputable Sources • Accurate and Complete Articles 2009 Mountain Plains Management Conference

  12. Solution Attempts by Others • Harvesting and Editing Wikipedia Information for Schools 2009 Mountain Plains Management Conference

  13. My Study • Created a Survey in spring 2009 • Administered it to: • Faculty • Students 2009 Mountain Plains Management Conference

  14. Usage of Wikipedia (Compete, 2008) 2009 Mountain Plains Management Conference

  15. Questions About Wikipedia Usage • Usage statistics • Viewpoint on Wikipedia usage • Awareness of Wikipedia activity • Comparison between faculty and student perspectives 2009 Mountain Plains Management Conference

  16. Basic Faculty Statistics Non-controversial discipline: Sciences Controversial discipline: Humanities and Social Sciences (Brandes and Lerner, 2007; Halavais and Lackaff, 2008) 2009 Mountain Plains Management Conference

  17. Basic Faculty Statistics (2) 2009 Mountain Plains Management Conference

  18. Basic Faculty Statistics (3) 1 = very negatively, not aware 5 = very positively, very aware 0 = no consensus, 1 = complete consensus 2009 Mountain Plains Management Conference

  19. Consensus (Tastle, Wierman, 2007) 2009 Mountain Plains Management Conference

  20. Faculty Statistics by Discipline 2009 Mountain Plains Management Conference

  21. Faculty Statistics by Discipline (2) 2009 Mountain Plains Management Conference

  22. Faculty Syllabus and Grading Concerns 2009 Mountain Plains Management Conference

  23. Faculty Gender Differences • No significant differences were found in usage or awareness categories. 2009 Mountain Plains Management Conference

  24. Student Statistics 1 = very negatively, not aware 5 = very positively, very aware 0 = no consensus, 1 = complete consensus 2009 Mountain Plains Management Conference

  25. Faculty to Student Comparison 2009 Mountain Plains Management Conference

  26. Student to Student Comparison 2009 Mountain Plains Management Conference

  27. Conclusion • Academic interest in Wikipedia is growing • There is no consensus on usage • More work...correlation and association studies • Largest encyclopedia in history 2009 Mountain Plains Management Conference

  28. Management of Wikipedia • Management of Wikipedia: • i) Do not allow usage • ii) Allow usage with other corroborating source(s) • iii) Allow usage 2009 Mountain Plains Management Conference

  29. Questions? Comments? (Frauenfelder, 2007; Greenberg, 2007) 2009 Mountain Plains Management Conference

  30. Questions? Comments? 2009 Mountain Plains Management Conference

  31. Comments? Questions? What would Ambrose Bierce, author of “The Devil’s Dictionary” think about Wikipedia or Wiktionary? 2009 Mountain Plains Management Conference

  32. Viewpoint “I have not bought the latest set of World Books. In fact, having been selected to be an author in the World Book, I now believe that Wikipedia is a perfectly fine source for your information, because I know what the quality control is for real encyclopedias.” (Pausch, 2008, p. 42) 2009 Mountain Plains Management Conference

  33. References • Alexa (2007). Wikipedia. Retrieved July 3, 2007 from: http://www.alexa.com/data/details/traffic_details?url=wikipedia.com • Brandes, U. and Lerner, J. (2007). Visual analysis of controversy in user-generated encyclopedias. Proceedings of the IEEE Symposium on Visual Analytics in Science and Technology. • Compete (2008c). Personal communication for Wikipedia usage data. • Frauenfelder, M. (2007). Make Everything Better. Wired 15(8). p. 103 • Greenberg, J. (2007). Make Everything Better (picture). Wired 15(8). p. 102 • Geekipedia (2007). A supplement to Wired: Encyclopedia Smackdown. • Halavais, A., and Lackaff, D. (2008). An analysis of topical coverage of Wikipedia. Journal of Computer-Mediated Communication 13(2), p. 429-440. • Hawaiian Dictionary (2000). The Coconut Boyz Hawaiian Dictionary. Retrieved May 29, 2007 from: http://fm.hisurf.com/hawaiian/dictionary.taf?_function=list&_start=1 • Howe, J. (2007). Breaking the News. Wired 15(8). p. 86-90. 2009 Mountain Plains Management Conference

  34. References (2) • IACIS (2007). IACIS 2007 Call for Papers. Retrieved August 20, 2007 from: http://www.iacis.org/web/call4pprs.htm • Korfiatis, N., Poulos, M., and Bokos, G. (2006). Evaluating authoritative sources using social networks: an insight from Wikipedia. Online Information Review 30(3), 252-262. • Parker, K. and Chao, J. (2007). Wiki as a teaching tool. Interdisciplinary Journal of Knowledge and Learning Objects 3, p. 57-72. • Pausch, R. (2008). The Last Lecture. New York: Hyperion. • Samuelson, D. (2008). An Ominous Buzz: Could honeybee colony collapse disorder pose serious threat to civilization? Retrieved December 18, 2008 from: http://www.lionhrtpub.com/orms/orms-12-08/frccd.html • Stvilia, B., Twidale, M., Gasser, L. and Smith, L. (2005). Information quality discussions in Wikipedia, Proceedings of ICKM05, 1-20. 2009 Mountain Plains Management Conference

  35. References (3) • Tastle, W. and Wierman, M. (2007). Consensus and dissention: A measure of ordinal dispersion. International Journal of Approximate Reasoning 45(3), p. 531-545. • Tong, Z. (2007). Sir, please come with me for the Google search. Wired 15(10). p. 58 • Turban, E., King, D., McKay, J., Marshall, P., Lee, J., and Viehland, D. (2008). Electronic Commerce 2008: A Managerial Perspective. Upper Saddle River, NJ: Pearson • Vuong, B., Lim, E., Sun, A., Le, M., Lauw, H., and Chang, K. (2008). On ranking controversies in Wikipedia: Models and evaluation. Proceedings of WSDM 2008 • White, B., Longenecker, H., McKell, L., and Harris, A. (2008). Assessment: Placing the emphasis on learning in information systems programs and classes. Journal of Information systems Education, 19(2), p. 165-167. 2009 Mountain Plains Management Conference

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