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K. C. Lo / L. M. Chow Power Systems Business Group CLP Power

Knowledge Management in CLP Power Oct 2004. K. C. Lo / L. M. Chow Power Systems Business Group CLP Power. Why do we need Knowledge Management. Prepare for future changes. Knowledge lost is. accelerated if. organizational. change occur. Critical Knowledge. Time. Key KM Strategies.

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K. C. Lo / L. M. Chow Power Systems Business Group CLP Power

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  1. Knowledge Management in CLP Power Oct 2004 K. C. Lo / L. M. Chow Power Systems Business Group CLP Power

  2. Why do we need Knowledge Management Prepare for future changes Knowledge lost is accelerated if organizational change occur Critical Knowledge Time

  3. Key KM Strategies • Retain critical knowledge • Build knowledge-sharing culture & foundation • Enhance infrastructure for knowledge sharing & learning • Build new knowledge for future

  4. KM Organisation Structure PSBG KM Steering Committee KM Work Groups Of other BGs PSBG KM Work Group Project Team - Specific KM Project 1 Departmental KM Work Groups Project Team - Specific KM Project N …..

  5. Identified Expert Knowledge Elicitation Transcription Knowledge Modelling Validated Knowledge Transcript Elicitation Tapes Knowledge Capture for iKue KMS

  6. Entity Task Model Folders Decision Task folder Decision folder Experience folder Entity folder Experience What resources are needed to make decisions? What knowledge is needed to make decisions? What decisions need to be taken? What has to be done? What are stored inside iKue KMS? Thank You!

  7. Thank You!

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