Sharepoint Best Practices Tips and Tricks

2. Sharepoint Best Practices Tips and Tricks Rita Alexandrou Steve Iatropoulos Greg Jones Karl Redenbach - nSynergy Greg Harrison - OBS

3. Agenda • SharePoint Momentum • New & Emerging Practices – Best practices • Established Practices – Moving forward • Tools from Microsoft to Help Your Business Grow

4. SharePoint Momentum • Fastest growing server business with 100m+ Licenses, $1BRevenue Microsoft research based on IDC data

5. Partner Services Opportunity Is Growing Enterprises will spend >$600M on IW partner services in FY 2009… …local software market • Strong partner economics • 18% to 28% margins on BPIO practices • 15 to 26 months to break even on new practices • $6 to $9 spent on partner services for every  $1 on Office system licenses Unified Communications UC UC 10% growth SharePoint 35% growth SharePoint Business Intelligence BI 16% growth DesktopDeployment EPM

6. SharePoint Deal Sizes Collaboration Basic Portal Deal Size: $30k - $350K Margins: 30% Collaboration Business Intelligence Portal SharePoint Platform Services Business Process Search Content Management

7. Emerging Practices

8. Emerging practices Getmarketing & sales Get education & training  Get engaged • Work your PAM in order to: • Align with a Partner Technology Specialist • Align with our Account Teams • Align with Marketing • Choose an entry point to market and get skilled – Collaboration is a natural starting point • Leverage partner training program • Competency • Build around lead – promote to practice lead • MARKETING • Lead generation events – make them compelling • Buzz: blog, newsletter • Case studies – build it into the sales process • SALES • Hunters then gatherers • Allocate time for technical pre-sales

9. Karl Redenbach

10. Nsynergy introduction • SharePoint Implementation and Product Specialists • Microsoft Gold Certified Partner • Offices in Melbourne, Sydney, Brisbane, Shanghai, London and New York • Microsoft Global Export Potential Award Winner

11. Get educated • Two distinct skills required: IT and Business • Develop core skills • Create internal training programs • Understand the market

12. Get connected • Work closely with Microsoft Partner Account Manager • Engage the Microsoft Product Technology Specialists for expert technical advice • Liaise with Microsoft Account Managers to help close deals

13. Get leads • Invest in marketing and sales • Run regular events (eg. Seminars and labs) • Structure a business development and sales team • Sell to the business

14. Get flagship wins • Do not over complicate or over engineer • Re-use intellectual property • Make case studies • Promote your wins

17. Established Practices

18. ESTABLISHED PRACTICES Grow  marketing & sales Grow repeatable solutions Grow skills • Avoid one-off engagements • Write contracts to keep IP • Lower CoGS (labour and acquisition costs) through Quickstarts, repeatable solutions • Give sales something to sell • Use tools to automate as much as possible (KiVati, Metalogix, Echo2 and more) • Start specialising skills: • Project Management • Creative Design • Data Architect • SharePoint Architect • Business Analysts • Go around the MOSS wheel – this is the key value proposition from us to you • Connect with more of the business • - MOSS is infectious • Account alignment with MS Account Managers – call out your key accounts in your Partner Solution Plan (PSP) • Align to marketing campaigns • Investigate partnering with ISVs that have developed solutions on SharePoint

19. Build a Strategic Investment Roadmap Dynamic Basic Standardized Rationalized Integrated, software- powered business communications Basic e-mail &traditional phone UC Data silos &manual analysis Real-time, strategy-driven closed loop analysis BI Simple keyword searchof Web & documents Unified informationaccess infrastructure Search Content on files shares& poor discoverability Federated document and records management with integrated search ECM File-share-based collaboration& ad-hoc teaming Federated collaboration outside firewall Collaboration

20. So you want to build a consulting practice... Greg Harrison General Manager, OBS

25. Questions you need to answer • Are you trying to solve business problems or IT problems • Build a VP that customers see as real • How do I keep my most talented people • Internal efficiency is a key differentiator • Do you like being scared???

26. Map To Action And Related Resources • Microsoft Partner Program site • Competencies • Training & certification • Tools • Programs and offers https://partner.microsoft.com/iw

27. Map To Action And Related Resources • ACE Specialization Utility • Competencies • Training & certification • Tools • Programs and offers https://partner.microsoft.com/global/program/competencies/iwsolutions

28. Map To Action And Related Resources • ACE Specialization Utility • IW Partner Skills Accelerator • Competencies • Training & certification • Tools • Programs and offers https://partner.microsoft.com/global/program/competencies/iwsolutions https://www.iwaccelerator.com/

29. Map To Action And Related Resources • ACE Specialization Utility • IW Partner Skills Accelerator • BPIO University • Competencies • Training & certification • Tools • Programs and offers https://partner.microsoft.com/global/program/competencies/iwsolutions https://www.iwaccelerator.com/ http://www.msbpio.com

30. Map To Action And Related Resources • Solution Accelerators at TechNet • Provide End User Training and‘Buzz Kit’ from Gear Up tool • Competencies • Training & certification • Tools • Programs and offers http://www.microsoft.com/technet Solution accelerators • Cross-site Configuration • Capacity Planning • Monitoring Toolkit • Extranet Configuration • Upgrade for WSS & Templates http://sharepoint.microsoft.com/gearup

31. Map To Action And Related Resources • SharePoint Deployment Planning Services • Competencies • Training & certification • Tools • Programs and offers http://www.microsoftsdps.com 15-DayKnowledge Transfer 1-Day Roadmap 10-Day POC 3-Day Strategic Plan 5-Day Deploy Docs

33. Call to Action • Go to http://www.partnersalesresources.com • Leverage your PAM to co-ordinate the opportunity • Raise your profile

34. QUESTIONS