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Welcome! We will begin our webinar at 11:00 am PT Please have your handouts available

Flex Learning TOF. Welcome! We will begin our webinar at 11:00 am PT Please have your handouts available As you log on, do not be surprised if you don’t hear anyone else; participants are placed on mute in order to limit background noise. Flex learning Volunteer Training Curriculum.

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Welcome! We will begin our webinar at 11:00 am PT Please have your handouts available

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  1. Flex Learning TOF Welcome! We will begin our webinar at 11:00 am PT Please have your handouts available As you log on, do not be surprised if you don’t hear anyone else; participants are placed on mute in order to limit background noise

  2. Flex learning Volunteer Training Curriculum

  3. Objectives By the end of the training, you will be able to:

  4. Flex Learning Design Case Studies Online Learning, Discussion & Activities Podcasts Video

  5. Before your first Session • Review the Course • Add Documents • Provide Volunteer Manual • Send Introductory email

  6. Volunteer Orientation Overview Training Schedule Activities & Deadlines Interacting Online (Guidelines) Expectations (CASA Competencies) Technical Difficulty & Resolutions Other topics for your local program

  7. Facilitating Online Dialogue Monitor online activities & discussions Check discussion forums regularly • Ask clarifying questions • Ask participants to dig deep • Check for CASA Competencies Be available for questions and technical support

  8. Facilitating Session 1: Online Review the Online Facilitation Tips On page 2 of the Facilitator Manual Read over Prep/Facilitator Involvement on page 3 Lead by example: be the first to post an introduction in Activity 1.1 Designate time to read volunteer introductions and thank them for joining CASA

  9. Facilitating Session 1: Online Join the discussion by providing feedback, answering questions & encouraging participation Send reminders to volunteers who are slow starters or who have forgotten to complete activities Remind everyone about your first in-person session (date, time, location, etc.)

  10. Facilitating Session 1: In-Person Review Advance Prep & Supplies checklist on pages 27-28 of the Facilitator Manual Make sure that all participants have completed the online activities Review the discussion forums, provide feedback, and remind participants to complete activities Follow the facilitator instructions for each activity

  11. Facilitating Session 1: In-Person Discussions may be intriguing and time might get away from you. What can you do if this happens?

  12. Facilitating Session 1: In-Person Create group agreements regarding time Encourage participants to continue discussions Refer participants to the Parking Lot • Both in the classroom and online • Answer questions in a timely manner • Encourage participants to put questions in the forum for the Experienced Volunteer Panel

  13. Facilitating Session 1: In-Person Make copies of Case Studies materials Make copies of local materials • Mandated reporter laws & procedures, court report template, monthly report forms, etc. Consider supplementing the material with a video or guest speaker • If you choose to do so, keep track of your time

  14. Facilitating Session 1: In-Person Remind participants about the online activities, deadlines & expectations Provide an overview of what’s coming up in the next session

  15. Preparing for the Redd Case Introduce genograms in Session 4 or earlier Register participants on the National CASA E-Learning website Provide local court report template with suggested time frames/limits for each section

  16. Preparing for the Redd Case Review the Redd Case prior to Session 5 Review participant progress Offer general suggestions or guidance in online forum to encourage and strengthen participants’ completion of the case study

  17. Redd Case Feedback Instruct volunteers to email completed reports to you Review submitted reports Offer suggestions and improvements • Similar to a typical report review process • Be sure to give praise and encouragement

  18. Redd Case Feedback Bring all reports to in-person class for distribution and discussion Share overall comments and areas for improvement Allow time for question and answer

  19. Experienced Volunteer Panel Recruit 2 – 4 experienced volunteers to participate Solicit questions online from participants Prep experienced volunteers Facilitator Tips: • Guide the discussion using Q & A • Use interview format • Ask questions to get back on track

  20. Volunteer Assessment How do you define success for CASA Volunteers? • Foundations of Knowledge • Cultural Competence • Initiative • Communication • Assertiveness • Sound Judgment

  21. In-Person Wrap Up Review Local Procedures: • Case documentation and record-keeping procedures and requirements • Case assignment process • Policies & procedures manual • Continuing education and upcoming important dates

  22. In-Person Wrap Up What’s next: • Details for swearing-in • Staff assignment • Training wrap-up & celebration

  23. My Action Plan • I need to . . . • I already have . . . • Barriers I face include . . . • People who can help me . . . • Other things I need to do . . .

  24. Questions Anthony Petrarca anthonyp@casaforchildren.org 800-628-3233, ext. 238 Terene Bennett tereneb@casaforchildren.org 800-628-3233, ext. 246

  25. Flex learning Volunteer Training Curriculum

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