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What Would Dick Tuck Make of the NSS?. Dr Simon Jones FRGS University of Wales 3 November 2010. The National Student Survey. Part of the HE landscape: League Tables Sunday Times The Times Independent (Complete University Guide) Guardian UCAS Web Pages News media University Advertising
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What Would Dick Tuck Make of the NSS? Dr Simon Jones FRGS University of Wales 3 November 2010
The National Student Survey Part of the HE landscape: • League Tables • Sunday Times • The Times • Independent (Complete University Guide) • Guardian • UCAS Web Pages • News media • University Advertising • Internal management steer
Damned Lies and Statistics • Joint Academic Coding of Subjects is the subject classification system used • Describes subject and content of courses • UNISTATS – GEES subjects • Human and Social Geography • Geographical Sciences • Physical Geography and Environmental Science • Geology • Physical Science
NSS Influence • 2009-2010: The Student Experience has always been important to us, but specifically the NSS and league tables are priorities for the University • 2008-2009: CELT has now undertaken a process of benchmarking against the sector average and has produced a traffic light system which has indicated that Physical Geography and Environmental Science has fallen into the red area for some sections of the NSS
Geography’s Response 2009-2010 INTERNAL • Preparation • Student Rep meetings • Timing • 3rd Year field course to the Netherlands • Facilitating • Tutorial time scheduled in PC Lab • Reporting • Thresholds (23 individuals, 50% cohort) EXTERNAL • Challenging internal statistics • Challenging external statistics • Challenging JACS code cohorts • Challenging the NSS 2010 results!
NSS Questionnaire The teaching on my course • Staff are good at explaining things (96%; 0%) • Staff have made the subject interesting (96%; 8%) • Staff are enthusiastic about what they are teaching (96%; 8%) • The course is intellectually stimulating (92%; 8%) Assessment and feedback • The criteria used in marking have been clear in advance (83%; 19%) • Assessment arrangements and marking have been fair (79%; 0%) • Feedback on my work has been prompt (66%; 38%) • I have received detailed comments on my work (77%; 37%) • Feedback on my work has helped me clarify things I did not understand (66%; 49%)
NSS Questionnaire Academic support • I have received sufficient advice and support with my studies (96%; 12%) • I have been able to contact staff when I needed to (89%; -11%) • Good advice was available when I needed to make study choices (89%; 5%) Organisation and management • The timetable works efficiently as far as my activities are concerned (77%; -3%) • Any changes in the course or teaching have been communicated effectively (83%; 12%) • The course is well organised and is running smoothly (97%; 0%) Learning resources • The library resources and services are good enough for my needs (83%; -5%) • I have been able to access general IT resources when I needed to (79%; -9%) • I have been able to access specialised equipment, facilities or room when I needed to (79%; -7%)
NSS Questionnaire Personal development • The course has helped me present myself with confidence (96%; 16%) • My communication skills have improved (100%; 16%) • As a result of the course, I feel confident in tackling unfamiliar problems (96%; 20%) Overall satisfaction • Overall, I am satisfied with the quality of the course (92%; 6%)
NSS Results – League Tables NSS satisfaction rating 94% • Guardian 1st in Wales (24th nationally) • Sunday Times 2nd in Wales (37th nationally) • Independent 4th in Wales (71st nationally) Is satisfaction a measure of academic quality?
So Who Was Dick Tuck?! • Dick Tuck (Democrat), who upon losing the 1966 California State Senate election to Richard Nixon, issued a statement that said: • The people have spoken ... the bastards
Reference Websites • http://www.admin.cam.ac.uk/offices/gradstud/committees/jacs.pdf • http://www.thestudentsurvey.com/ • http://unistats.direct.gov.uk/ • http://www.ucas.ac.uk/
What Would Dick Truck Make of the NSS? Dr Simon Jones FRGS University of Wales 3 November 2010