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REVIEW OF DISTRIBUTION. Professor Edward Fox Cox School of Business Southern Methodist University. What is a Distribution Channel?.
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REVIEW OF DISTRIBUTION Professor Edward Fox Cox School of Business Southern Methodist University
What is a Distribution Channel? • A set of interdependent organizations (intermediaries) involved in the process of making a product or service available for use or consumption by the consumer or business user
What is a Distribution Channel?CONSUMER GOODS Mfgr Consumer Direct Channel Mfgr Retailer Consumer Indirect Channels Mfgr Wholesaler Retailer Consumer Mfgr Wholesaler Jobber Retailer Consumer Most consumer goods channels include a retailer Adapted from Prentice Hall
Why Do Manufacturers Distribute Through Retailers? • Greater efficiency in making goods available to target markets • Enable manufacturers to distribute products more effectively than they can alone because of retailers’: • Customer relationships • Experience and expertise • Specialization • Provides consumers with variety • One-stop-shopping • Offers a choice
Why Do Retailers Exist? Make distribution more efficient! Adapted from Prentice Hall
What Value Do Retailers Add for Consumers?SERVICE OUTPUTS Lot Size Convenience (Location) Waiting Time Variety Source: Pete Bucklin
Service OutputsWHAT DO THEY INVOLVE? • Inventory management • Breaking bulk • Sorting • Stockpiling • Variety management • Geographic distribution • Transportation • Convenient, timely access for the end user