Organization Effectiveness

1. Organization Effectiveness GS1 System Development Process 26th January 2009

2. GS1 System Development Process Objectives Implement a single system development process across GS1 Achieve a common and integrated process for standards, guidelines, solutions and services Leverage the best practices for process management across GS1 Will ensure that development includes relevant industry and technical expertise Will ensure guiding principles of existing GS1 standards development are maintained(GSMP and EPCglobal SDP)

3. GS1 System Development – GSMP, EPCglobal, Future DEVELOPMENT PROCESS Full development process for Complex and New Requests

4. GS1 System Development – GSMP, EPCglobal, Future ORGANIZATION

5. GS1 System Development – GSMP, EPCglobal, Future PRINCIPLES

6. Key Transformational Changes Clarity around prioritization and development of a single priority list Focus on a single cross-organizational process (from handoffs to collaboration) Business vs. Technology driven Focus on a comprehensive delivery of meeting agreed business needs

7. GS1 Six Steps Industry Engagement and System Development Observations, recommendation 1 Discovery - by MO's, GO etc. Global Engagement Plan 2 Initial contact & planning Community, definition of needs 3 Form community, define needs Requirements Document 4 Develop Standards & solutions Ratified standards, Guideline, Approved Solutions, Services Refer to ISDP Process 5 Implementation Meetings, feedback, refinements 6 Ongoing engagement & support

8. System Development Process 1 Statement of Business Need Clear Definition Of Need 2 Requirements Development Requirements Document 3 GS1 System Development Ratified Standards, Guideline, Approved Solutions, Services Publications, Marketing, Support Tools and Training 4 Deployment

9. GS1 System Development ProcessCross Functional Roles and Responsibilities

10. Process Overview Industry Engagement and Community Management New Industries Core Industries Member Organizations Business Needs • Prioritization • Already available? • New Development? Requirements Standard? Solution? Services? System Development Standards Process Steps Vote Ratification Solutions & Services Process Steps as needed Pilot Integration Deployment Publications, Marketing, Training

11. Roles and ResponsibilitiesStep 1: Statement of Business Need (from IE)

12. Roles and ResponsibilitiesStep 2: Develop Requirements

13. Roles and ResponsibilitiesStep 3: Development

14. Roles and ResponsibilitiesStep 4: Implementation

15. Governance Standards will be ratified by GS1 Management Board Board Committee for Standards will review standards and make recommendation to MB. (Informal advice and guidance from EPCglobal Board Technology Committee as required) Solutions/Services releases are approved by GS1 CEO GS1 Architecture Group Reviews and provides recommendations for all relevant business requirements, standards, solutions and services under development against the GS1 Architecture through the Architecture Review Process Process Leadership Committee Combination of roles of GSMP Process Group and EPCglobal Business and Technical Steering Committee Oversight of process and system development work for standards

16. Clarification of Business Needs Versus Business Requirements Business Needs Definition and prioritization of generic business opportunities and problems that an industry wants to solve Expected impact on community (e.g.financial, geographic) Business case definition Business Requirements Detailed process understanding and detailed specification of what end users will require in order to solve the problem or take advantage of business opportunity Includes specific parameters and details that can be used to define a standard, guideline, solution or service

17. Business Needs and Requirements • Business Needs and Business Requirements should define the need for: • GS1 Standards • GS1 Solutions • GS1 Services • Then it can be determined if the needs apply to: • Maintenance of EXISTING Standard, Solution or Service • Or a NEW Standard, Solution or Service

18. Definitions (Expanded definitions in GS1 Glossary of Terms) • GS1 Standards: Specifications for identifiers, attribute data, bar codes, RFID tags, data exchange and interfaces that ensure interoperability and consistency throughout supply chains. (e.g. EPCIS, Party Sync) • GS1 Solutions: Bundled package of GS1 Standards and/or services designed to meet a business need. (e.g. Traceability, Extended Packaging) • GS1 Services: Facilities or software that provide benefit or assistance in support of the implementation of GS1 standards and solutions. (e.g. ONS, GR, GEPIR) • All GS1 Standards, Services and Solutions are created using GS1 System Development Process

19. GS1 Standards DevelopmentCommunity Structure

20. GS1 Standards Dev Community Structure(groups shown are examples) Industry Engagement Statement of Business Need Industry Engagement Committee Prioritization & Feasibility Standards Maintenance (BRG) Joint Requirement Groups Identification Data Sync eCom and Data Exchange Data Discovery Healthcare Traceability Guideline Party Sync Standard Missing Identification Guideline Bar Codes System Development Process Leadership Committee Tech Standards Discovery EANCOM GS1 Identification EPCIS UHF Gen2 Deployment Note: Its is planned to leverage the GSMP name for standards development and maintenance although a significant communication effort will be required to ensure clear understanding across all parts of the GS1 community

21. System Development Groups by Type Industry Engagement Statement of Business Need Step 1 Prioritization & Feasibility Complex Application Stds Simple Change Requests Solutions and Services Complex Tech Standards Joint Req Groups Joint Req Group Business Req Group Step 2- Req Work In Progress Systems Development Step 2 and 3 – Req and Dev Step 2 and 3 – Req and Dev Technical Dev Groups Step 3 - Dev Step 4Deployment

22. Purpose: Advice on cross industry prioritization and applicability Review and understand business needs identified by Industry Engagement Composition – End user representatives from each Industry that is part of Core MO representatives End users from other industries as recommended and agreed by Committee who are currently engaged in work efforts in GS1 Representation from staff as needed - IE, ISDP, Marketing, Public Policy and MO Support Purpose and ongoing requirement for Industry Engagement Committee to be reviewed annually Industry Engagement Committee

23. Purpose Ensures efficient delivery of system development based on due process Responsible for oversight of Process and Standards Development issues First level of approval for formation of new Groups in Standards Development Is a merge of GSMP Process Group and EPCglobal Technical Steering committee Composition Representation from stakeholders of system development – end users, MOs and Solution providers Staff representation from ISDP, IE and MO Support Process Leadership Committee

24. Roles & Responsibilities: Similar to BRGs today Maintain existing standards via Simple Standards Request Purpose: Develop the Requirements to feed new / updated Standards Make recommendations to changes in standards Cross Industry Representation Solution Provider Participation Standards Maintenance Teams (BRG) Bar Codes eCom/ Data Exchange Identification Data Sync

25. Roles & Responsibilities: Can be cross industry Mission specific and sunset when charter is completed Create requirements related to Technical standards Develop requirements and application standards Include expertise from GS1, Solution Providers and BRGs as applicable Purpose: Develop & approve Business Requirements Create Application standards and/or relevant guidelines Solution Provider can participate and vote at appropriate phase as decided by End Users Intellectual Property Opt-in where applicable Joint Requirements Groups Data Discovery Healthcare Traceability Guideline Party Sync Standard Missing Identification Item Level Tagging

26. Roles / Responsibilities: Structure for the technical standards development Supply expertise to Joint Requirements Team and Complex Standards teams for application standards development Creation of Technical Guidelines Purpose Develop technical standards from Joint Requirements Create Technical Guidelines Intellectual Property Opt-in Tech Standards Development Discovery EANCOM GS1 Identification EPCIS UHF Gen2

27. Example of GS1 Standards: Data Discovery 1Statement Of Need Industries define need to securely answer questions about objects with known/unknown trading partners Regulatory drivers and/or other opportunities identified Align w 1-3 year plan and identify cross- industry impact Go/ No Go 2Requirements Development Create Joint Group, Develop Bus Requirements Architecture Group Review and Reqs Finalization Go/ No Go Develop specific parameters 3GS1 System Development Create Tech WG, and charter/plan for Data Discovery Standards Development of application standards, tech standards and tech guidelines … Ratification Pilot test, etc… 4Deployment Marketing materials Developed Create Training Materials Publish and launch ratified Standard(s) Publish and launch implementation campaign

28. GS1 Solutions and Services Development Process

29. GS1 System Development Structure:Services and Solutions Industry Engagement Statement of Business Need Step 1 Prioritization & Feasibility Solution / Service Joint Requirements Groups (Maintenance of Existing and/or New Functionality) - Requirements Step 2 - Reqs System Development • Solution / ServiceDevelopment • (Internal or 3rd Party) • Technical (software development) • Bundling / Creation of Components for Solution / Service • Pilot Test • Guidelines Step 3 - Dev Step 4 Deployment

30. Solutions / Services DevelopmentCommunity Structure(groups shown are examples) Industry Engagement Statement of Business Need Step 1 Industry Engagement Committee Prioritization & Feasibility Solution / Service Joint Requirements Groups (Maintenance of Existing) Solution / Service Joint Requirements Groups (New Functionality) Step 2 MO Training Tools Registry Traceability ONS Authentication EPCIS Data Discovery GEPIR System Development Solutions & ServicesDevelopment (Internal or 3rd Party) MO Training Tools ONS Step 3 Registry Traceability Data Driver Data Discovery Authentication GEPIR Step 4Deployment

31. Roles / Responsibilities: Create relevant and community requested solutions and services that solve business problems as defined during Requirements process Address needs that ensure effective use of technology based on GS1 standards Further process details to be developed in Phase 3b Purpose Develop comprehensive guidance and supporting tools that integrate GS1 standards to meet a business need Solutions & Services MO Training Tools ONS Registry Traceability Data Driver Data Discovery Authentication GEPIR

32. Example of GS1 Service Creation: Authentication 1Statement of Need Align w 1-3 year plan and identify cross-ind impact ID Regulatory and other drivers for implementation Go/ No Go IE identifies need to register, validate, share info re: GS1 Keys 2Requirements Development Create Joint Group, Develop Bus Requirements Architecture Group Review and Reqs Finalization Go/ No Go Develop specific parameters 3GS1 System Development No new standards devt. Create development plan for Service. Development begins to enhance GEPIR for distributed functions. Engage 3rd party to develop central registry function. Go/ No Go 4Deployment Create MO Service Agreement (Legal) Marketing materials Developed Create Training Materials Publish and launch implementation campaign

33. Example of GS1 Solution Creation: Extended Packaging Solution 1Statement Of Need IE identifies need to enable trade item & mktg data transmit to consumers via mobile devices Align w 1-3 year plan and identify cross-ind impact (retail / CPG only) ID Regulatory and other drivers for implementation Go/ No Go 2Requirements Development Simple CR for Data Sync BRG and Form Joint Group Develop specific requirements for Guideline for Ext Packaging for Mobile Comm Architecture Group Review and Reqs Finalization Go/ No Go 3GS1 System Development Enhancement to standards and development of Extended Packaging Guideline Prototype the solution using Existing/updated/new standards Go/ No Go 4Deployment Create agreements for external parties (Legal) Marketing materials Developed Create Training Materials Publish and launch implementation campaign

34. GS1 System Development Organizational Support

35. Critical Success Factors for SDP Organization Structure – Staff Presence of sufficient technical expertise/support Must come from MOs, GO Effective Facilitation Neutral dialogue Committee rapport Gaining community trust Focused discussion Transparency in Processes Project/Process Management Timeliness Due process Positive result Consensus Decision Making 35

36. GS1 SDP Functions System Development Integrated Standards Development Process Conformance Management/Certification Technical Expertise Solutions and Services Development Barcodes Program Mgmt Process Mgmt/ Facilitation Process Mgmt/ Facilitation Identification Tech Support Development Development EPC/RFID Administration Administration Data Sharing Traceability

37. Community Management: Single Face Unified Events/Meetings Focus on solving business problems Facilitate community involvement in System Development In collaboration with Industry Engagement who is responsible and accountable for GS1 relationship with industries An integrated GS1 System development process Uniform User experience Community-Room, infrastructure (i.e., CR system) Communication

38. IT Support and Infrastructure Common Telco provider and web tools Web presence Integration of Community Rooms Integration of EPCglobal into Knowledge Center

39. Legal Considerations for Standards Development GS1 Anti-trust Policy needs to be reviewed to best address what is required GS1 Intellectual Property Policy based on EPCglobal Policy should be signed by all participants of ISDP IP Council should review workgroup charters and confirm whether IP protection (opt-in) is required Call for IP declarations will be included at appropriate steps in detailed process for appropriate groups An updated code of conduct will be developed to best address what is required for GS1. Legal input required.

40. Healthcare Traceability Solution An Example of Development in the proposed GS1 SDP – Reflecting Interaction of IE, SDP, and MO Support

41. Roles and ResponsibilitiesStep 1: Statement of Business Need (from IE)

42. Roles and ResponsibilitiesStep 2: Develop Requirements

43. Roles and ResponsibilitiesStep 3: Development

44. Roles and ResponsibilitiesStep 3: Development

45. Roles and ResponsibilitiesStep 4: Deployment

46. Anti-Counterfeit Solution An Example of Development in the proposed GS1 SDP – Reflecting Interaction of IE, SDP, and MO Support

47. Roles and Responsibilities SOLUTIONStep 1: Statement of Business Need (from IE)

48. Roles and ResponsibilitiesStep 2: Develop Requirements

49. Roles and ResponsibilitiesStep 3: Development

50. Roles and ResponsibilitiesStep 3: Development