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Become a Jobsite Hero. Presented by Ray Lussier Advantage Pools. Become a Job Site Hero. Customer Interactions Physical Site Other. Become a Job Site Hero Customer Interactions. Ask permission to put up signage Have professional signage No rough language No loud music
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Become a Jobsite Hero Presented by Ray Lussier Advantage Pools
Become a Job Site Hero • Customer Interactions • Physical Site • Other
Become a Job Site Hero Customer Interactions • Ask permission to put up signage • Have professional signage • No rough language • No loud music • Ask for preferred parking areas • Don’t block neighbor’s driveways • Treat homeowner with courtesy
Become a Job Site Hero Customer Interactions • Introduce workers and foreman • Do not ignore homeowner. Greet them and keep informed • Keep SJP brochures on site for curious neighbors • Ask if they would like to be contacted
Become a Job Site Hero Customer Interactions • Reassure progress of work • Tell homeowner if workers will not be on their job site and why. • Let them know if you are awaiting inspections. • When you get positive feedback from homeowner pass it on to employees and subs.
Become a Job Site Hero Physical Site • Have a trash barrel • No cigarette butts • Roll up extension cords and hoses • Use proper safety devices and fences • Clean up all packing materials • Stow tools every day • Sweep sidewalks/driveway daily
Become a Job Site Hero Physical Site • Place trash by street on trash day • Protect shrubs and flowerbeds • As an owner personally inspect site • Have a designated storage area • Repair/re-sod damage from equipment and foot traffic
Become a Job Site Hero Other • Keep your vehicles clean • Don’t use homeowner’s tools • Drive safely in customer’s neighborhood • Gather all warranty paperwork for final Pool School • Have subs adhere to same guidelines as your own people. Give them a copy so they know what you expect • Take pictures before, during, and after.