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The World of the Modern Systems Analyst

The World of the Modern Systems Analyst. Week 1 CMIS 570. Tonight. Introductions Overview of class Roles and Skills of the SA Types of systems Handout Case. First, some definitions. Systems Development

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The World of the Modern Systems Analyst

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  1. The World of the Modern Systems Analyst Week 1 CMIS 570

  2. Tonight • Introductions • Overview of class • Roles and Skills of the SA • Types of systems • Handout Case

  3. First, some definitions • Systems Development • Specifying in detail how the many components of the information system should be physically implemented. • Systems Analysis: • Understanding and specifying in detail what the information system should do. • Systems Design: • Describing the analyzed system independent of any computer platform. This may include the design of screen shots, reports, and web sites.

  4. More definitions • Systems Analyst: • The organizational role most responsible for the analysis and design of information systems. • Application Software: • Computer software designed to support organizational functions or processes. The analysis and design of which we will be covering in this course.

  5. Bottom line … • What is the job of the systems analyst?

  6. Roles in Systems Analysis & Design • IS managers • Programmers • End Users • Business Managers • System Liaison • Systems Analysts

  7. 5 Skills for Systems Analysts • Analytical Skills / Problem Solver • Technical Skills • Interpersonal Skills • Business Skills • Managerial Skills

  8. Analytical Skills • 9 Characteristics of a system

  9. 9 characteristics continued

  10. The University as a system

  11. More about Systems • Benefits of System thinking • Applying system thinking to Information Systems

  12. Technical Skills • General Skills • Tools • Techniques

  13. Technical Skills • How do you get?

  14. People Skills • Working alone and with a team • Communication skills • Interviewing, listening, and questionnaires • Written and oral presentations • Managing expectations

  15. Business Skills • Systems analysts have broader skills than computer scientists. • What you need to know about your organization:

  16. Business Skills • Problem Identification • Problem Analyzing and Solving

  17. Managerial Skills • Resource management • Project management • Risk management • Change management

  18. Types of Systems • Operational Control • Management Planning/Control • Strategic Planning

  19. Transaction Processing Systems (TPS) • Computer-based versions of manual organization systems dedicated to handling the organization’s transactions. • Oldest systems, bread & butter of organizations, started in accounting • Operational level: payroll, compensation, plant scheduling, order tracking • Outputs: detailed reports, lists, summaries

  20. Management Information Systems (MIS) • Computer based systems designed to provide standard reports for managers about transaction data. • Management level systems: annual budgeting, capital investment analysis, relocation analysis, inventory control, sales region analyses • Outputs: Summary and exception reports

  21. Executive Information Systems (EIS) • Computer based systems developed to support the information-intensive but limited-time decision making of executives. • Strategic level systems: profit planning, manpower planning, 5-year budget forecasting, 5-year sales forecasting • Outputs: projections, responses to queries

  22. Decision Support Systems (DSS) • Computer-based systems designed to help organization members make decisions. • Management level-Strategic level: Systems similar to MIS and ESS • Outputs: special reports, decision analyses, responses to queries • GDSS: type of DSS to support groups

  23. Expert Systems • Computer based systems designed to mimic the performance of human experts. • All levels from operational to strategic potential.

  24. Others • Geographic Information Systems • Used to track geographic information • Communication support systems • Used to facilitate communication between employees, customers, suppliers • Office support systems • Used to facilitate sharing of business documents

  25. With a Master’s degree • Your role in strategic planning • Special projects with executives • Business process reengineering

  26. For Next Week: • Read chapter 2 (and chapter 1 if you haven’t already) • Select project/application that you will work on for remainder of semester.

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