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CLEC CARE Customer Education Package

CLEC CARE Customer Education Package. Outside Wire Rearrangement. © 2004 BellSouth Telecommunications, Inc. All trademarks contained herein are owned By BellSouth Intellectual Property Corporation. Outside Wire Rearrangement. Purpose

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CLEC CARE Customer Education Package

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  1. CLEC CARE Customer Education Package Outside Wire Rearrangement © 2004 BellSouth Telecommunications, Inc. All trademarks contained herein are owned By BellSouth Intellectual Property Corporation

  2. Outside Wire Rearrangement Purpose • To provide customers with an understanding of their responsibility for ordering the rearrangement of outside wiring for their end user • To provide customers with the methods and procedures for ordering the rearrangement of outside wiring • CCP defect 1822 requiring the RMKS field populated on LSR with desired Non-Basic wiring USOC and/or Rearrange Outside Wiring USOC as appropriate • Carrier Notification SN91084071 describing the update to Local Ordering Handbook (LOH) Version 13.0e for TCIF 9 Release 13.0 • Update to the BellSouth Local Ordering Handbook (LOH) Version 13.e for Telecommunications Industry Forum 9 (TCIF 9) Release 13.0 • Update to the Start-up Guide for CLECs

  3. General Information Wiring Non-Basic • Reqtyps A,E, M,P: Non-Basic Wire • Non-Basic Inside Wire includes telecommunications wire and associated material, and stations wire or cable located on the customer side of the Network Interface/Demarcation (NID) point. Outside wire includes drop wires, protector, and/or NID point location before the customer side of the Network Interface. • CLECs are responsible for providing wiring for their End User.

  4. Wiring Non-Basic continued Ordering Forms/Screens SN91084071>May 4, 2004 http:/www.interconnection.bellsouth.com/notifications/carrier/index.html LOH Version 13.0e for TCIF 9 Release 13.0 http://www.interconnection.bellsouth.com/guides/html/leo.html CCP 1822>4/16/2004 http://www.interconnection.bellsouth.com/markets/lec/ccp/ccp_t6dn.html CLEC Start-Up Guide>4.2Clec Roles and Responsibilities http://www.interconnection.bellsouth.com/become_a_clec/index.html

  5. Glossary of Terms • CCP—Change Control Process • RWW—Rearrange Outside Wiring USOC • Non-Basic Inside Wiring—Includes telecommunication wire and associated material, and station wire or cable, located on the customer side of the Network Interface or Demarcation point • NID—Network Interface or Demarcation point • Non-Basic Outside Wire—Includes drop wires, protector, and/or NID point located before the customer side of NID

  6. Glossary continued • CCP Defect—Documentation defect determined and implemented by BellSouth. • Local Ordering Handbook (LOH)—formerly known as BellSouth Local Ordering Handbook (BBRLO) is a document intended to reflect a high-level overview and guide of the current Pre-Ordering and Ordering Information for CLECs. The web location is • http://www.interconnection.bellsouth.com/guides.

  7. Frequently Asked Questions • Question: • Where is the rearrangement of outside wiring mentioned in the BellSouth Interconnection web site? • Answer: • There are several locations: LOH under Guides, CLEC Start-up Guide-- Section 4.2, CCP Defect 1822, Carrier Notification SN91084085

  8. Frequently Asked Questions continued • Question: • My customer needs to have the NID moved to a different location in their building. Whose responsibility is it? • Answer: • End user will contact their local service provider who will make provisions for the work. • Question: • How will end user be billed for outside/inside wire rearrangement? • Answer: • End user will receive bill directly from CLEC.

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