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Human Resource Leadership. Leadership Prerequisite to Good Management. Must be a good leader before being a great manager Good leaders are good followers Why management an art supported by science. Management Accomplishment of Work Through People. Successful managers need to know:
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Leadership Prerequisiteto Good Management • Must be a good leader before being a great manager • Good leaders are good followers • Why management an art supported by science
Management Accomplishment of Work Through People • Successful managers need to know: • What motivates human behavior • How to effectively & efficiently organize • Individual talents of employees • Maximize collective value of efforts • How to lead • Accomplish firm’s goals and purpose
Leading PeopleNot Managing Things • Managing Things • Planning • Organizing • Controlling • Leading People • Directing
Motivating a group of people with a variety of talents and needs to accomplish the common goal of implementing the firm’s purpose and objective Directing Directing is Leadership
UnderstandingHuman Motivation Happy workers = greater profits • Happy workers • Productive workers • Happy customers • Greater profits
Maslow’s pyramid of human needs How Work Fills Human Needs Self- Fulfillment Needs Esteem Needs Belonging Needs Safety Needs Physiological Needs
Developing a Work Environment Where Everyone Seeks to Excel • Starting point—firm’s purpose and objective • Define tasks and develop jobs • Develop job descriptions and quantitative performance measures
Manager’s Responsibility Physical Aspects • Clear job description • Fair pay • Proper equipment and training • Clear authority • Fair treatment
Manager’s ResponsibilityGood Leadership • Helps others realize their full potential • Formal mentoring --Annual written performance review --Jointly set performance goals --Goal: Better workers Better future managers
Manager’s ResponsibilityGood Leadership • Informal mentoring • Informal feedback --Controlled failures • Concerned • Outcomes not procedures • Mutual trust and respect • Live it
Leadership Styles • Vary style to fit situation • Theory X or Theory Y • Participatory style • Harder for managers • Bigger benefits
Communication occurs only if An exchange of information And Mutual understanding Communication & Feedback
Management By Objective • Must meet prerequisites • Understand advantages • Not a universal solution
Good Leadership Basis for Good Employee Relationships • Clear Vision • Common Values • Trust • Open, Honesty, and Fairness