Discount Drug Card Association Benefits, Standards, Marketing Guidelines, Prescription and RX Card Organizations - NJ, N

1. We endorse consumer protection, program integrity, and promote fair competition among discount drug card programs. Association Mission Statement To make prescription medications affordable to all, especially the uninsured and underinsured, while using only the highest standards and ethics in the discount prescription drug card field. ADDCO Members must all hold the highest rating with the Better Business Bureau (BBB). http://www.addco.org/ Addco

2. About Discount Prescription Card Association What is a prescription drug discount card and what are its benefits? A prescription discount drug card was established in response to the many requests for assistance for the uninsured and underinsured with their prescription needs. The prescription discount drug card saves the cardholder an average 15% on brand name medications, and 55% on generic medications. The prescription discount drug card is accepted at over 80% of pharmacies in the US and its territories, including Puerto Rico. Anyone can use the prescription discount drug card, regardless of age or income. The prescription discount drug card can allow someone to fill a prescription when they may normally go without. Some facts about prescription discount drug cards: • that it cannot be combined with insurance; • Covers all FDA-approved medications and many Lifestyle meds such as erectile dysfunction, obesity, fertility, etc.; • Provides an average savings of up to 15% for brand meds and 55% for generic meds; • Can be used at 80% of national and independent pharmacies in the USA and its’ territories. • Provides an online drug and pharmacy lookup for comparison sh • The card is Free; active and ready to use and never expires; • It is a bearer card – whoever has it can use it; • One card can be used by an entire family; • There is no collection of personal information ever; no application necessary; • Does not have any restrictions for use, except http://www.addco.org/

3. Drug Safety ASSOCIATION MEMBER DRUG SAFETY Disposal of Unused Medicines: What You Should Know Overview Medicines play an important role in treating many conditions and diseases, but when they are no longer needed it’s important to dispose of them properly to avoid harm to others. Below, we list some disposal options and some special disposal instructions for you to consider when throwing out expired, unwanted, or unused medicines. Medicine Take-Back Programs Medicine take-back programs for disposal are a good way to remove expired, unwanted, or unused medicines from the home and reduce the chance that others may accidentally take the medicine. Contact your city or county government’s household trash and recycling service to see if there is a medicine take-back program in your community and learn about any special rules regarding which medicines can be taken back. You can also talk to your pharmacist to see if he or she knows of other medicine disposal programs in your area or visit the U.S. Drug Enforcement Administration’s website for information on National Prescription Drug Take-Back Events. Disposal in Household Trash If no medicine take-back program is available in your area, you can also follow these simple steps to dispose of most medicines in the household trash:1 • Mix medicines (do NOT crush tablets or capsules) with an unpalatable substance such as kitty litter or used coffee grounds; • Place the mixture in a container such as a sealed plastic bag; and • Throw the container in your household trash. • Before throwing out your empty pill bottle or other empty medicine packaging, remember to scratch out all information on the prescription label to make it unreadable. Discount RX Card Association http://www.addco.org/

4. Association Member Code of Conduct INTRODUCTION Millions of persons in the United States lack access to affordable prescription medications. Discount prescription drug card programs address this situation by providing consumers the opportunity to directly purchase prescription drugs at prices discounted below contracted providers’ established retail prices. Discount prescription drug card programs have proven to be highly cost-effective to consumers. As a result, discount drug card programs have expanded rapidly. Today, they have tens of millions of users and actively operate in all 50 states of the United States and its territories. CODE IN ORDER TO INSURE THE ABSOLUTE HIGHEST STANDARDS FOR THE USERS OF A DISCOUNT PRESCRIPTION DRUG CARD; WE HAVE PUT FORTH THE FOLLOWING STANDARDS WHICH ALL MEMBERS OF ADDCO (ASSOCIATION OF DISCOUNT DRUG CARD ORGANIZATIONS) MUST FOLLOW. • ADDCO MEMBERS MUST ALL HOLD THE HIGHEST RATING WITH THE BETTER BUSINESS BUREAU (BBB). • CUSTOMER SERVICE TO THE DISCOUNT DRUG CARD USERS MUST BE HELPFUL, KNOWLEDGEABLE AND THE CUSTOMER SERVICE CENTER MUST BE TRAINED IN THE FIELD OF DISCOUNT DRUG CARD USAGE. • ADDCO MEMBERS MUST USE A PHARMACEUTICAL BENEFIT MANAGER (PBM) THAT DOES NOT UNFAIRLY ALTER COLLECTION FEES TO THE PHARMACY TO THE DETRIMENT OF THE CONSUMERS END PRICE.

5. APPLICABILITY Discount drug card program operators and independent representatives that are members of ADDCO must comply with those provisions of the code of conduct that are applicable to program operators and independent representatives, respectively. The requirements of the code are minimum requirements. Program operators and independent representatives may offer additional services and protections to their members and users as they deem appropriate. Marketing Materials and Practices A discount drug card program operator must ensure that a discount drug card program’s advertising, solicitation, and marketing materials and practices do not utilize words and phrases in a manner or context that improperly implies the program is insurance, and are not otherwise deceptive, unfair, or misleading. Complaint Resolution A program operator must ensure that a discount drug card program establishes and operates a fair and efficient procedure for resolution of complaints regarding the availability of discounts, or other matters relating to the implied obligations of the discount drug card program to its members or users. Routine member inquiries and information requests need not be treated as complaints under the complaint resolution procedure. For a complaint about quality of services or discount provided, upon request of a member, the discount drug card program must provide the member the name, phone number and email address of the lead person who is handling the complaint. Compliance ADDCO may promulgate rules and procedures interpreting and applying the code of conduct, including procedures for suspending or terminating membership in ADDCO as a result of non-compliance with the code of conduct. Program operators and independent representatives must maintain records sufficient to demonstrate compliance with the code of conduct, including any applicable rules and procedures promulgated by ADDCO. Program operators and independent representatives must cooperate with any ADDCO review for compliance with this code of conduct.

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