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This report provides detailed analysis of maintenance and aftermarket preferences in the African mining sector. The analysis is based upon Timetric’s survey of 108 mine managers, procurement managers, and other key decision-makers, and focuses in particular on the services provided by original equipment manufacturers and independent third parties. Browse full report @ http://bit.ly/1DHVWcZ
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Category : Metals & Mining Maintenance and Aftermarket Preferences in African Mining 2014
Synopsis In July to September 2014, Timetric surveyed 108 mine managers, maintenance managers, procurement managers and other key decision-makers in over 100 operating African mines. The survey primarily assessed the maintenance and equipment support preferences provided by original equipment manufacturers and independent third party companies.Areas of analysis include:Customer preferences for choosing maintenance and aftermarket support structure. These include opting for either original equipment manufacturers (OEMs) or independent third party providers.Analysis of respondents who use OEMs or third party providers in respect to three equipment parts categories: strategic parts, non-strategic parts and for all processing related equipment. These responses are analysed between regions, commodity, company size and mine type.After-sales equipment support is divided between four types available: work with me, do it for me, do it myself and other. With each category showing a varied approach by equipment manufacturers in the support they provide to end users of their products. These responses are also divided by commodity, mine type, company size and by region.
Executive summary Overall trends in the data revealed:• African mines use OEMs for aftermarket service and maintenance over 75% of the time. OEM use is much higher for strategic parts with 95% in comparison to non-strategic parts with 80%. Processing equipment uses OEMs 75% of the time.• More than 50% of surface mining operations use independent third parties in some way. In comparison, less than 30% of underground mines use third party companies in their mining operations.• The most preferred service contracts are operation and maintenance with 38% of the responses. Life cycle management comes in next with 30%.
Scope This report provides detailed analysis of maintenance and aftermarket preferences in the African mining sector. The analysis is based upon Timetric’s survey of 108 mine managers, procurement managers, and other key decision-makers, and focuses in particular on the services provided by original equipment manufacturers and independent third parties. Browse Complete Report - http://www.aarkstore.com/metals-mining/93788/maintenance-and-aftermarket-preferences-in-african-mining
Table of Content 1 Executive Summary 2 Aftermarket Preferences2.1 Types of Company Used for Parts2.2 Regional Comparison: Companies used for Parts in South Africa versus the Rest of Africa3 After Sales Equipment Support Preferences3.1 Importance of After-Sales Support When Choosing an OEM3.2 Regional Comparison: After Sales Equipment Support in South Africa versus the Rest of Africa4 Service Contract Preferences4.1 Regional Comparison: Preferences between Service Contracts in South Africa versus the Rest of Africa5 Appendix I6 Appendix II6.1 Survey Background6.2 Analysis of the Survey Sample6.3 Equipment Sourced from Main Supplier
List of Tables Table 1: Types of Company Used for Maintenance and Aftermarket for Different Parts (%), 2014Table 2: Use of Independent Third-parties and Mix of OEMs and Third-parties by Mine Type (%), 2014Table 3: Use of Independent Third-parties by Company Size (%), 2014Table 4: After-Sales Equipment Support Preferences (%), 2014Table 5: Preferences for After-Sales Support by Mine Type and Company Size (%), 2014Table 6: Preferences for After-Sales Support by Commodity (%), 2014Table 7: Average Rating of Importance and Performance of OEMs for Service and Repair Capabilities, 2014Table 8: Average Rating of Importance and Performance of OEMs for Maintenance & Service Costs, 2014Table 9: Preferences for Service Contracts (%), 2014Table 10: Preference for Service Contracts by Mine Type (%), 2014Table 11: Preference for Service Contracts by Company Size (%), 2014
List of Figures Figure 1: Types of Company Used for Parts by Category (%), 2014 Figure 2: Use of Independent Third Parties and Mix of OEMs and Third Parties by Mine Type (%), 2014 Figure 3: Use of Third-Parties and Mix of OEMs and Third Parties by Company Size (%), 2014 Figure 4: Regional Comparison between South Africa and the Rest of Africa for the use of OEMs or Third Parties for Strategic, Non-Strategic Parts and Processing Equipment Parts (%), 2014 Figure 5: South African Respondents use of OEMs and OEM/Third-Party Mix for Strategic/Non-Strategic Parts and Processing Equipment by Commodity (%), 2014 Figure 6: Use of OEMs and OEM/ Third-Party Mix in South Africa by Company Size (%), 2014 Figure 7: After-Sales Equipment Support Preference (%), 2014 Figure 8: Preferences for After-Sales Support by Mine Type and Company Size (%), 2014 Figure 9: Preferences for After-Sales Support by Commodity (%), 2014 Figure 10: Average Rating of Importance and Performance of OEMs for Service and Repair Capabilities, 2014 Figure 11: Average Ratings of Importance and Performance of OEMs for Maintenance and Service Costs, 2014
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Maintenance and Aftermarket Preferences in African Mining 2014 Published: Jan 2015 | 37 Pages In July to September 2014, Timetric surveyed 108 mine managers, maintenance managers, procurement managers and other key decision-makers in over 100 operating African mines. Price
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