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THERE IS NO FUTURE FOR SEARCH. SEARCH IS DEAD. I MEAN FOR REAL. ΝΟ. SEARCH IS JUST SHIFTING. HOW DID WE GET HERE?. OFFLINE. JUNE 25th. MICHAEL JACKSON DIES. ONLINE. 10 DAYS LATER PEOPLE WERE MAKING A TRIBUTE TO THE PRINCE!. OFFLINE. ONLINE.
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SEARCH IS JUST SHIFTING.
HOW DID WE GET HERE?
OFFLINE JUNE 25th. MICHAEL JACKSON DIES
10 DAYS LATER PEOPLE WERE MAKING A TRIBUTE TO THE PRINCE! OFFLINE
ONLINE THIS IS THE HISTORY OF A YOUTUBE VIDEO THAT MADE 6.500.000 VIEWS
IF MICHAEL JACKSON WAS A BRAND, HE WOULD BE A 360 COMMUNICATION CASE STUDY.
CLUE: } { Search is a vital part of every 360 communication plan.
SEARCH OFFLINE ONLINE
BRANDED SEARCH TRAFFIC IS AN ACCEPTABLE KPI TO MEASURE A BRAND’S AWARENESS
STOP CONSIDERING SEARCH AS ANOTHER MEDIUM
SEARCH IS A DISTRIBUTION CHANNEL.
SEARCH IS EVERYWHERE.
HOW SOCIAL AFFECTS SEARCH a.k.a The History of Ranking Signals
1996 1999 2002 2005 2009 2011 ON-PAGE KEYWORD USAGE + META DATA
1996 1999 2002 2005 2009 2011 PAGERANK + ON-PAGE
1996 1999 2002 2005 2009 2011 ANCHOR TEXT + DOMAIN NAME + PAGERANK + ON-PAGE
1996 1999 2002 2005 2009 2011 DOMAIN AUTHORITY + DIVERSITY OF LINKING DOMAINS + TOPIC MODELING + ANCHOR TEXT + DOMAIN NAME + PAGERANK + ON-PAGE
1996 1999 2002 2005 2009 2011 THE ENTRY OF SOCIAL SIGNALS FROM FACEBOOK + TWITTER
BRAND VS GENERICS
BRAND Have people working for them GENERICS Often don’t have (many) employees GOOGLE * Does anyone on Linkedin say they work there?
BRAND Own their social pages GENERICS Sometimes lack a social presence GOOGLE * Do they have a Facebook company page? * Do they have a followed/verified Twitter account? * Do they have a Linkedin company page?
BRAND Display obvious contact info and robust “about” pages GENERICS Might have just a contact form GOOGLE *Do the about/contact on the site exist and contain robust info?
BRAND Register w/ relevant government and trade associations GENERICS Don’t register much of anything GOOGLE * Does the business have a taxpayer ID, proof of registration in a government/civic org’s accessible database?
BRAND Get branded search volume for their name GENERICS Might not have any branded search demand GOOGLE * Do verified, long-time registered users search for the brand with organic patterns?
BRAND Run offline marketing & advertising campaigns GENERICS Usually skip “real word” marketing GOOGLE * Are these signals/evidence of offline marketing or advertising campaigns?
BRAND Have an office address & physical presence GENERICS Often forego any offline presence GOOGLE * Does the business have an associated address via any trusted local data sources?
ENTITY ASSOCIATIONS
HUMAN RATERS & TRUSTED BEHAVIOUR