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Enhancing Customer Engagement Through Mobile Prepaid Solutions

Enhancing Customer Engagement Through Mobile Prepaid Solutions. What is in your wallet?. The Mobile Wallet engages in a new way. Utility. Retail. Banking. ID. Personal. Service Access. Wallet. Mobile. Augmented Reality. Connectivity Interaction Context. Geo Fencing. Maps.

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Enhancing Customer Engagement Through Mobile Prepaid Solutions

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  1. Enhancing Customer Engagement Through Mobile Prepaid Solutions

  2. What is in your wallet?

  3. The Mobile Wallet engages in a new way Utility Retail Banking ID Personal Service Access Wallet Mobile Augmented Reality Connectivity Interaction Context Geo Fencing Maps Bluetooth Smart Poster Push Notification Location Bar/QR Codes NFC Mobile Imaging

  4. Why Mobile For Prepaid Information Secure / Trust

  5. Why Mobile for Prepaid

  6. Now that we have their attention Geofencing Mobile Payments Smart Poster Push Notification Loyalty Augmented Reality

  7. Consider the transit payment System

  8. But the potential is far greater than that

  9. A range of mobile pre-paid solutions to consider • On-line vs off-line payment solutions • NFC vs bar/QR code • Credentials in the cloud or on the handset • Remote payments or proximity payments

  10. Real life examples EZ-link CEPAS(Transit Card) EZ-link FEVO (Prepaid Card)

  11. Real life examples Reverse QR Code Bar / QR Code

  12. Real life examples Receive Ticket Initiate Payment Select Movie, Theatre, Time Redeem Remote Transactions Proximity

  13. And targeted engagement drives value potential Mobile Operator Issuer Merchant • SIM access fees • Service revenue • Customer retention • Card Program Profitability • Retention • Top-of-Wallet • Expanded relationship • Increase return on promotion • Increase transaction value • Improved customer Loyalty • Realize Operational Efficiciencies

  14. C-SAM is proven in global deployments North America JAPAN APAC INDIA LAT AM

  15. C-SAM Ecosystem Aggregation Offers, Promotions Remote Mobile Payments Social Commerce SDK P2P Money Transfer, Coupon Transfer, Rewards Transfer, etc. Loyalty Payment Merchant Systems SDK Secure Token Delivery, OTA Transactions, Secure Service Delivery, etc. WALLET Advertising Wallet Server MNO SP-TSM SSO POS Settlement (Payment, Loyalty, Coupons, etc.

  16. Providing full solution to manage complexity

  17. CONTACT INFORMATION Elizabeth Duke elizabeth.duke@c-sam.com 630 621 874

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