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GSA’s Center for Travel Management One GSA Travel

GSA’s Center for Travel Management One GSA Travel . GSA EXPO 2009. Agenda. Overview of One GSA Travel E-Gov Travel Service (ETS) City Pair Air Program GSA Lodging ® Travel Training. What is One GSA Travel?.

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GSA’s Center for Travel Management One GSA Travel

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  1. GSA’s Center for Travel ManagementOne GSA Travel GSA EXPO 2009

  2. Agenda • Overview of One GSA Travel • E-Gov Travel Service (ETS) • City Pair Air Program • GSA Lodging® • Travel Training

  3. What is One GSA Travel? • One GSA Travel is an integrated approach for customer agencies to manage their travel • Provides shared, government-wide, operational solutions that help customers manage their travel efficiently and effectively while accomplishing their mission • E-Gov Travel Service (ETS) • Travel Services Solution (TSS) schedule • City Pair Air Program • GSA Lodging® • Travel Training • Includes customer service and acquisition support • Saves taxpayer dollars

  4. E-Gov Travel Service (ETS) • ETS provides a travel management service that includes: • On-line Booking Engine • Automated Authorization • Automated Voucher processing • Travel Management Center support

  5. End-to-End Travel Components of ETS

  6. Travel Management Centers (TMC) • Federal Travel Regulation (FTR) requires Executive Branch agencies to use ETS’ TAVS and OBE but allows for a choice ofTMC • Federal Agency can choose a TMC by: • Utilizing ETS vendor’s travel agent • Selecting TMC off Travel Services Solution (TSS) schedule 599 • Contracting direct

  7. Travel Services Solution (TSS) • TSS is a comprehensive contracting vehicle that encompasses a variety of commercial travel services • TSS is a complementary GSA program to ETS that can be used by a federal agency to procure TMC services • TSS provides agencies flexibility to meet specific requirements such as small business utilization • Travel consulting services are available to assist agencies in migrating to and adopting ETS

  8. ETS Contracts Awarded to Three Vendors • CWGT – E2 Solutions • www.cwgt.com • EDS – FedTraveler • www.fedtraveler.com • NGMS – GovTrip • www.govtrip.com

  9. Source: https://ets.uat2.carlson.com

  10. Source: www.fedtraveler.com

  11. Source: www.govtrip.com

  12. ETS Deployment, as of February 2009 • Trends • Over 81 civilian agencies have awarded their ETS task orders • 53 agencies are fully deployed • Over 2,30,000 vouchers processed to date

  13. Current benefits being demonstrated • Cycle time has been reduced • Financial interfaces are providing near real time accounting string validation • Agencies are consolidating systems and saving millions in maintenance costs • Online utilization is saving millions • Security, policy and utilization of other travel programs is enhanced

  14. ETS embeds • Existing Policy • Federal Travel Regulation (FTR) • Per Diem • Programs • City Pairs - Air • FedRooms® - Lodging • U.S. Government Rental Car Program – Defense Travel Management Office (DTMO)

  15. City Pairs Air Program

  16. City Pair Program FY 09 • 12 Contract Carriers • Over 5500 domestic and international City Pairs to choose from, up 10% from FY 08 • Average awarded fare $308.59, up 13% from FY 08, but still an excellent value compared to commercial fares up 34% • Airfares average 61-83% below lowest unrestricted commercial rates • Over $5 billion in potential annual savings to the Government in FY 09

  17. Benefits • No advance purchase required • No stay restrictions • No airline change /cancellation fees • Tickets are fully refundable • Last seat available • Dual fares (YCA, _CA) • No blackout periods • Fares are priced on 1-way routes • Non-stop service 92% of the time where offered • Best Value Determination

  18. YCA CA Dual Fares • Two contract fares: YCA and _CA • The Best Value discounted YCA • The more highly discounted _CA • Only difference: capacity-controlled • Dual Fares in over 2300 markets • Book early, save more • Use of the _CA flights saves billions

  19. Source: http://apps.fss.gsa.gov/citypairs/search

  20. Required Forms of Payment • SmartPay®Travel Card • Centrally billed • Individually billed • Government Transportation Request (GTR) for International travel only

  21. GSA Lodging® Programs

  22. Source: www.gsa.gov/lodging

  23. GSA Lodging® • Variety of lodging programs to support customers • Emergency Lodging • Corporate Housing (30+ nights) • Conference, Events, & Tradeshow Management • FedRooms® - Transient (TDY) (1-29 night stays)

  24. FedRooms® Offers • Best price/value: at or below per diem rates, no add-on fees • Policy compliant hotels: Fire Safety/FEMA-certified • Flexibility: cancellation deadline 4pm (or later) day of arrival; over 60% of inventory offers LRA rates • Rates available using all booking channels: Global Distribution Systems (Sabre, Worldspan, Galileo), travel agencies, E-Gov Travel Services, FedRooms website, and hotel reservation call centers • Built tough: better than industry standards • Lodging where you need it, when you need it! 6,500 hotels worldwide • No hidden fees

  25. How to Book/Reserve FedRooms® Hotel • Always select a FedRooms® hotel and ASK/BOOK a FedRooms® RATE! • Through E-Gov Travel Service • By asking your TMC - insist on FedRooms® rates • Through fedrooms.com • Direct with hotel or hotel’s 1-800 number – ASK for FedRooms® Rate

  26. FedRooms® = financial risk aversion……we are ahead of the curve… In 2006, the hotel industry raked in a record $1.6 billion additional revenue from hidden/add-on fees (source…Travel Weekly, 01/09/2007) * 4PM or later day of arrival

  27. Compare FedRooms® rate versus the Government rate

  28. GOVERNMENT RATE • Not managed by the government • Not necessarily below per diem • Not necessarily FEMA compliant • Possible hidden fees FEDROOMS® RATE

  29. Market and Communicate • E-mail blasts • Newsletters • Training • Pay-stubs • Credit card inserts • Press • Trade shows • White papers • Advertising

  30. U.S. Government Rental Car Program – Defense Travel Management Office (DTMO)

  31. GSA Travel Training

  32. Background • U.S. General Services Administration (GSA) Travel Training has been delivering professional development and training for over 25 years • Extensive knowledge • Comprehensive courses • Current and relevant • Accessible and flexible

  33. Benefits • Enhance knowledge of: • Travel and relocation entitlements • Travel and transportation services • Increase understanding of E-Gov Travel Service: • Embedded policy compliance • Electronic authorization and voucher approvals • Maximize use of: • City Pair Program (air) • FedRooms® (hotels) • Travel Management Centers (TMC)

  34. Classes include • Temporary Duty Travel: FTR • Temporary Duty Travel: DoD JTR Vol 2 • Advanced Temporary Duty Travel: FTR • Approving Officials Responsibility: FTR • Approving Officials Responsibility: JTR Vol 2 • Conference Planning • Relocation Allowances: FTR and JTR Vol 2 • Relocation Income Tax Allowances www.gsa.gov/traveltraining

  35. NEW for FY 2009 • FTR online, Web based training • Innovative • Convenient • 24/7 access • No travel expense • Saves time • Flexible • Self paced • Ensures consistency and compliance www.gsa.gov/traveltraining

  36. Recap • One GSA Travel is an integrated approach to manage travel • ETS fully aligns policy and programs • ETS is an end-to-end solution • City Pair, FedRooms® and Rental Cars can all be accessed through ETS • City Pair provides flexibility and high value • FedRooms® rate is not the Government rate • FedRooms® provides policy compliant hotels with rates at or below per diem in over 5,000 locations

  37. Questions For additional information visit: www.gsa.gov/travel

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