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Global Challenges in Management

Global Challenges in Management. Joe Markert, Instructor Rutgers Business School Management & Global Business Dept. A Thought for Today. One person’s “simple” is another person’s “huh?” – ask questions. Trends that affect Management. Globalization Migration Product life cycle changes

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Global Challenges in Management

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  1. Global Challenges in Management Joe Markert, Instructor Rutgers Business School Management & Global Business Dept.

  2. A Thought for Today • One person’s “simple” is another person’s “huh?” – ask questions.

  3. Trends that affect Management • Globalization • Migration • Product life cycle changes • Technology • World economy

  4. Forces • Social • Business requirements • Technical

  5. Managing Effectively: Three Critical Challenges Management Challenges for the 21st Century GLOBALISM TECHNOLOGY CHANGE Adapted from Exhibit 1-1: Critical Management Challenges for the 21st Century

  6. VIDEO Shift Happens video

  7. So What Do People Do When Global Competition Comes? • Hide; keep head down • Resist • Sabatoge • Rarely embrace it unless the power shifts toward them

  8. Global Management Perspective #1: The Human Factor • Effective managers must be adept at • Assessing other people’s capabilities • Matching people’s capabilities with appropriate responsibilities • Motivating people

  9. Global Management Perspective #2: Managing Paradoxes • Management requires simultaneously mastering multiple and potentially conflicting situations • Integration and fragmentation • Consistency & Flexibility • Reflection & Action • Global Perspective and Local Understanding

  10. Interpersonal skills • Sensitivity • Persuasiveness • Empathy • Technical skills • Specialized knowledge • (Including when and how to use the skills) What Skills Do Global Managers Need? • Conceptual skills • Logical reasoning • Judgment • Analytical abilities

  11. Planning Select goals and ways to attain them Organizing Controlling Monitor activities and make corrections Assign responsibility for task accomplishment Leading Use influence to motivate employees 0 Functions of Management

  12. Planning Select goals and ways to attain them Performance Resources • Attain goals • Products • Services • Efficiency • Effectiveness • Human • Financial • Raw Materials • Technological • Information Organizing Controlling Monitor activities and make corrections Assign responsibility for task accomplishment Leading Use influence to motivate employees 0 Global Functions of Management Exhibit 1.1

  13. Managing In The New Era Internet Globalization Knowledge Management Collaboration Across “Boundaries” New Era Management

  14. Managing For Competitive Advantage Best managers and companies deliver on 4 things: Cost Competitiveness Innovation Quality Speed Competitive Advantage

  15. QUESTIONS?

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