7392X Braindumps

1. Avaya 7392X Avaya Aura Call Center Elite Implementation Exam

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5. Question NO 1, You need to troubleshoot Best Service Routing (BSR) vectors for multi-site routing to verify that they are operating as Intended. Which command would you use to do this? A. List trace trunk B. Monitor bcms hunt group C. List trace vdn D. Monitor bcms trunk Answer: C www.dumpspedia.com/7392X-dumps-questions.html

6. Question NO 2, A customer wants to routinely monitor their vectors for unexpected results. How should they monitor their results? A. Use the display events command in the Communication Manager. B. Use the lint history command in the Communication Manager. C. Use the System Maintenance > Reports > Error Log Report in the Call Management System. D. Use the Exceptions > Reports > Vector Exceptions in the Call Management System. Answer: A www.dumpspedia.com/7392X-dumps-questions.html

7. Question NO 3, Which component handles thefeatured of Avaya Aura® Call Center Elite? A. Presence Services B. Media Server C. Session Manager D. Communication Manager Answer: B www.dumpspedia.com/7392X-dumps-questions.html

8. Question NO 4, What are three capabilities of AvayaAura®Media Server? (Choose three.) A. High Availability B. TDM Interfaces for digital and analogstations and trunks C. Virtualization D. Can be shared with multiple CM's E. Has the capacity of up to 10OO AAMS Answer: A B C www.dumpspedia.com/7392X-dumps-questions.html

9. Question NO 5, A customer wants to avoid an abandoned Call if an agent leaves their position, and an Incoming automatic call distribution (ACD) call rings at the agent's phone. Which call center feature provides this capability? A. Variable in Vectors B. Adjunct Routing C. Forced Agent Logout from the After Call Work (ACW) mode D. Redirection on No Answer (RONA) Answer: D www.dumpspedia.com/7392X-dumps-questions.html

10. Question NO 6, Which three- Vector Directory Number (VON) parameters are associated with the active VDN? (Choose three.) A. VDN Skill B. Class of Services (COS) . C. Tenant Number (TN) D. Best Services Routing (BSR) Application E. Measured Answer: A C D www.dumpspedia.com/7392X-dumps-questions.html

11. Question NO 7, Which properties of the call center must be configured so that hunt groups are treated as skill hunt groups for the Automatic Call Distribution (ACD)? A. Hunt groups are set tothe skill hunt groupsifthe ACD is set to yes, and ifExpert Agent Selection is set to no. B. Hunt groups are set to be skill hunt groups If ACD Is set to yes, and Expert Agent Selection is set to yes. C. Hunt groups are set to be skill hunt groupsifthe ACD Is set to no, and if Expert Agent Selection is set to yes. D. Hunt groups are set to be skill hunt groups if the ACD is set to no, and If Expert Agent Selection is set to no. Answer: B www.dumpspedia.com/7392X-dumps-questions.html

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