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No wrong door. Online Enrollment System www.mySoonerCare.org. Oklahomans are counting on us…. What is No Wrong Door (NWD)?. Streamlines policy and processes. Online Application. Immediate decision. Oklahomans are counting on us…. Why create this program?.
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No wrong door Online Enrollment System www.mySoonerCare.org Oklahomans are counting on us….
What is No Wrong Door (NWD)? Streamlines policy and processes Online Application Immediate decision Oklahomans are counting on us….
Why create this program? • Oklahomans are unsure if they would qualify. • Private, real-time determination • Oklahomans do not want to admit needing State assistance. • Online application available 24/7 • Oklahomans are unsure of their SoonerCare status. • Review/renew at any time Oklahomans are counting on us….
Goals Eliminate barriers that prevent applications Provides Premium Assistance Dedicated Funding Source Increase effectiveness and efficiency Vehicle for multiple program applications Oklahomans are counting on us….
NWD Populations(Phase I) SoonerCare SoonerPlan (family planning services) State Mental Health and Substance Abuse Targets Low-Income Uninsured Adults Dedicated Funding Source Oklahomans are counting on us….
New and Improved Changing the way we do business Old New Business hours 8am – 5pm Waiting 20-30 days for determination Welfare Policy applied by Individual workers No Primary Care Provider Choice Apply any time Real Time Eligibility Reducing Social Stigma Policy uniformally applied Primary Care Provider selected on application
Benefits of NWD No Wrong Time Household PCP Selection Streamlined Business Processes No Wrong Door Program Referrals Absorbs Operational Functions Policy Consistency Normalized Data Oklahomans are counting on us….
New Process Description Apply or Renew Online Real-time eligibility decision & enrollment Data Verification Oklahomans are counting on us….
Data Exchanges SSN Social Security Administration OK State Dept of Health (OSDH) Pregnancy Income OK Employment Securities Commission OSDH, Electronic Verification of Vital Events, Systematic Alien Verification for Entitlements Citizenship Oklahomans are counting on us….
What have we done? Technical Design Operations Partner Agencies Wireframe Applications Oklahomans are counting on us….
No Wrong Door At Home Or Community Partner Paper How to Apply At Home Or Community Partner Agency Partner Paper
At-home & Community Partner Options Tell me more (do I qualify?) Manage My Account Apply Now Oklahomans are counting on us….
NWD Upcoming Populations Insure Oklahoma Aged, Blind, Disabled Breast and Cervical Cancer Temporary Assistance for Needy Families Oklahomans are counting on us….
Phase II Planning Early Requirements Gathering Create Employer Portal (Dashboard) Combination of Applications Oklahomans are counting on us….
Questions Derek Lieser 522-7376, Derek.Lieser@okhca.org Richard Evans 522-7101, Richard.Evans@okhca.org Oklahomans are counting on us….