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Have Fun and Still Get the Job Done!

Have Fun and Still Get the Job Done!. IACRAO 2009 Courtney Kohn Sanders Dean of Admissions Morris Graduate School of Management Robert Morris University. A wise man once said….

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Have Fun and Still Get the Job Done!

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  1. Have Fun and Still Get the Job Done! IACRAO 2009 Courtney Kohn Sanders Dean of Admissions Morris Graduate School of Management Robert Morris University

  2. A wise man once said…. • “The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint to keep from meddling with them while they do it.”  Theodore Roosevelt

  3. Another wise man once said….. “Always treat your employees exactly as you want them, to treat your best customers.” Stephen Covey

  4. Mission Statement • What is the goal of the team? • Mission Statement • “Increase graduate enrollment at all campuses by establishing relationships with the community as well as local corporations in order to heighten the academic integrity of the Morris Graduate School of Management at Robert Morris University.” • Why is this important?

  5. What is morale? • In the workplace, morale is more of an individual thing than something measured by departments. Events play a large part in morale, such as heavy layoffs, the cancellation of overtime, canceling benefits programs, and the influence of unions. Other events can also influence workplace morale, such as sick building syndrome, low wages, and employees being mistreated

  6. Do you know your staff?Do they know you? • Rapport Building • Preferred Form of Communication • Staff Expectations of Their Job • Staff Expectations of You as Their Manager • Your Expectations of Your Staff • Motivators

  7. Employee Profile • The Employee Profile • Biographical Data • Name____________________ Date of Birth____________ Place of birth______________ • High school attended (name, city, dates)_______________________________________________ • College attended_____________________________ Location________________________ • Degree_______________________________ Major__________________________ • Year_________________________________ Honors_________________________ • Married____________________________________ Spouses name___________________ • Children Name (age, comments)________________________________________________ • Name (age, comments)________________________________________________ • Name (age, comments)________________________________________________ • How many siblings do you have?____________________________________________________ • Pets___________________________________________________________________________ • Work History • What kind of work did you do while you were in school?_________________________________ • _______________________________________________________________________________ • _______________________________________________________________________________ • Previous Employers • Company From To • Type of Work • ___________________________ • Additional areas of interest in business_________________________________________________ • Personal Data • Favorite Sports to participate in________________________________________________________ • _________________________________________________________________________________ • _________________________________________________________________________________ • Favorite Sports to watch_____________________________________________________________ • _________________________________________________________________________________ • _________________________________________________________________________________ • Hobbies__________________________________________________________________________ • _________________________________________________________________________________ • _________________________________________________________________________________ • Favorite food______________________________________________________________________ • Name one interesting thing that most people would not know about you__________________________________________________________________________________________________________________________________________________________________________________________ • Other Comments___________________________________________________________________ • _________________________________________________________________________________ • _________________________________________________________________________________ • _________________________________________________________________________________

  8. Employees Mirror the Behaviors of their Leaders(positively and negatively) What do I see in my team?

  9. Motivation • The Golden Rule vs. The Platinum Rule • Do you know what motivates your employees? • Employee Motivator Assessment

  10. The Motivation Assessment Name: Date: EXERCISE Number the following work conditions in the ranking order of their motivational influence on you. Job Security ________ Compensation ________ Learning Activities ________ Written Recognition ________ Public Recognition ________ Verbal Recognition ________ Choice of Assignment ________ Increased Authority ________ Time Off from Work ________ Flexible Working Hours ________ Time with Manager ________ Increased Autonomy ________ Increased Responsibility ________ Accomplishment of goals/objectives ________

  11. What are your employee morale problems? • A major change in company structure? • Employees being laid off? • Lack of communication? • A negative attitude? • Joylessness? • Low energy? • Co-workers don’t get along? • A gloomy atmosphere? • Stress? • Or…perhaps your morale isn’t all that bad, but you want your employees to have more enthusiasm, more excitement, and more smiles

  12. Morale Boosters • Monthly lunch • Gift Cards • Recognizing Birthdays • Compliments, acknowledgements • Employee of the Month Award • Secretary Week/Professionals Week • $1 (or less) awards • Do something different each day • Grab bag for Christmas • Potluck • Luncheon

  13. We award people outside of our department too…

  14. The EMO Awards(Enrollment Management Oscars) • Herman, Admissions Counselor, was presented with the EMO award in the “Best Customer Service Category”

  15. Recognition from the President • Carolina Receives Special Recognition from the President

  16. Robert Morris University Collector’s Pins • Pinning ceremonies honoring all RMU employees… Compliments of the Presidents Office

  17. A meeting with the President

  18. The Quest for the Best

  19. Getting’ Down with the Eagle

  20. Laughter is Contagious

  21. Making the connection

  22. We are RMU…

  23. And the winner is…….

  24. Campus of the Year goes to… • The Dupage Campus receives the Campus of the Year Trophy

  25. Look…It’s a bird…NO…It’s a plane…NO…It’s the RMU Super team! YES!

  26. All awards DON’T have to look like this…

  27. Be Creative….. “R. Morris” award “On the Bus” award

  28. $1.00 awards……. • You have to be creative… • Light bulb… • Musical recorder… • Back scratcher…. • Magic tricks….. • Kleenex….. • Ornaments…star…light…

  29. Are we having fun yet?? • What ideas can we share with each other? • How do you motivate your employees?

  30. Another wise man once said… “Be the change you wish to see in the world….” Gandhi

  31. Now wasn’t that FUN??? Thank You!!!!

  32. Contact information Courtney Kohn Sanders Dean of Admissions Robert Morris University Chicago, IL 60605 ckohn@robertmorris.edu 312-935-4240 office

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