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Mobile Office

“Stronger ICT for a Better United Nations”. Mobile Office. DGACM Staff. Mobile Office. What is Mobile Office?

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Mobile Office

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  1. “Stronger ICT for a Better United Nations” Mobile Office DGACM Staff

  2. Mobile Office • What is Mobile Office? • It is a suite of ICT services designed to provide UN staff members with the ability to leverage mobile technology to access core applications and information over almost any network connectivity without compromising security. • Whether you are telecommuting from home, traveling abroad, or just temporarily relocated to another office in the UN campus, you may continue working on the same email messages, documents, and applications that you access on your regular office computer.

  3. Mobile Office • What do I need to have to use it? • Access to high-speed internet • Laptop or desktop computer. You don’t need to be a UN computer Supported • Windows XP Not Supported (but should work) • Vista 32 bit • Mac OS X • Vista 64 bit • Windows 7

  4. Mobile Office • What will OICT provide? • User ID and Password • RSA key fob and PIN or RSA application • Brief startup training • DGACM will provide a user guide

  5. Mobile Office • What can I do with it? Access to the following: • iSeek • Enterprise applications from iSeek (like IMIS and WIRe) • Lotus Notes • Microsoft Office • Shared Drives; including H: Drive Including, Departmental applications: • dtSearch web, terminology databases, DIMO • publication tracking DB, Quickplaces, Nucleus, ProcurePlus • OICT and DGACM are working to re-engineer many DGACM applications so that they can work on MO.

  6. Mobile Office • What can’t I do with it? NO access to everything saved locally: • Local drive(s) on your office computer • Lotus Notes mail archive saved locally on your office computer NO access to any application installed locally: No access to Departmental applications that are not web-based Except if specifically engineered for Citrix access (IMIS)

  7. Mobile Office • How do I connect to the service? • Navigate to https://mobileoffice.un.org • Enter your Login credentials • Install the Citrix web client (first time only) • Launch Mobile Office

  8. Mobile Office - Login • To login, you need to provide: • Your user ID: firstname.lastname • Your usual office Windows login password • - Your RSA token

  9. Mobile Office - Login When loggin you are prompted to chose the level of access to your local drives.

  10. Mobile Office – H drive

  11. Mobile Office – Lotus Notes When using Notes on Citrix the first time you will need to set it up. You won’t have access to your local bookmarks and your local archives.

  12. Mobile Office – Lotus Notes Links

  13. Mobile Office – Lotus Notes DGACM Portal To install Lotus Notes DGACM Portal, please email DGACM Help Desk: help-desk@un.org

  14. Mobile Office – Lotus Notes DGACM Portal • For technical issues, please contact: • Mon - Friday (9:00 a.m. - 5:00 p.m. New York Time): • ICTS Help Desk • Email: help-desk@un.org • Tel: (212) 963-5033 • Outside of working hours and during weekends and holidays:Network Operations Center Email: noc-s19@un.org • Tel: (212) 963-6408

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