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Shopping . Unit 2 . Shopping Expressions. May I help you? What size do you want? How is it? How much does it cost? How much is it? Is that all for you? Cash or credit? . Yes. I would like ……………… Do you have ……………? Small , Please. It’s lovely. I like it
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Shopping Unit 2
Shopping Expressions May I help you? What size do you want? How is it? How much does it cost? How much is it? Is that all for you? Cash or credit? Yes. I would like ……………… Do you have ……………? Small , Please. It’s lovely. I like it It’s too big. I don’t like it. It is 200 Riyals. Yes. Thank you Cash.
Sometimes you have to give a reason when you return this to a store. I’d like to return this……… because: • It doesn’t fit. • It’s not the right size. • It doesn’t work. • It’s too expensive. • I don’t like the color. Returning Things to a Store
A : Can I help you? C : Yes. I’d like to return these jeans. A : May I ask why you’re returning them? C : I bought them for my son, but they’re too short. A : Do you have the receipt? C : Yes, here it is. A : I’m sorry. These jeans were on sale. There are no refunds on sale items. You can exchange them for something else or we can give you a credit note. C : Do you have the jeans in a larger size? A : Let me check.[a minute later] I’m afraid they have sold out. C : Okay, I’ll take a credit note. How long is it good for? A : It’s good for a year. C : Okay. I’ll come back next week and see if I can find something else he might like. Sample Conversation
Activity A is a lady who wants to buy a pair of shoes. She wants them in black. B is the sales person. She is going to help the lady with the size and style and also show the lady what they have on sales. A goes to the store to return a dress she bought yesterday. B is the sales person. She asks for the reason and the receipt. Refund is not possible because the dress was on sale.