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The Holistic Worker Model

The Holistic Worker Model. Steve Upton – Programme manager service transformation Shelley Aldridge – Senior OT Urgent Care. The History & development. Crisis Response (Urgent Care) purpose Lack of specific clinicians to respond to need Huge amount of inter-team referrals

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The Holistic Worker Model

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  1. The Holistic Worker Model Steve Upton – Programme manager service transformation Shelley Aldridge – Senior OT Urgent Care

  2. The History & development • Crisis Response (Urgent Care) purpose • Lack of specific clinicians to respond to need • Huge amount of inter-team referrals • Impact on time, resource and effectiveness • Clinicians fear of the unknown • Lack of understanding of each others roles • Medical model V Social care model of intervention • Affecting our ability to provide the right care at the right time in the right place

  3. Ada and our Integration Programme

  4. Benefits to citizens and to workforce • Providing a skilled, holistic workforce who is better able to meet the needs of citizens • Making every contact count • Reducing the number of times a citizen has to tell their story • Releasing time to care • Raising confidence in a range of health and social care skills • Providing greater job satisfaction • Improving recruitment • Improving retention

  5. Methodology • A set of core competencies • Clinical discipline specific competencies • Incorporate organisational culture, values and behaviour • Service/ team specific competencies, i.e. specifics for community neurology or integrated respiratory for example. • The framework would contain a taught element (by relevant clinician experts) and an observation in practice element so learning could be applied, reviewed/ reflected on and allow for continued self-development.

  6. So what do clinicians say? https://vimeo.com/89522979

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