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Comprehensive Program Review - CJI -

This comprehensive program review conducted by the Crime and Justice Institute provides insights on their demographics, staff, funded projects, funders, challenges, and highlights. It also showcases their efforts to become more data-driven, build capacity for evidence-based practices, and provide targeted technical assistance to clients. The review highlights their excellence, innovation, and commitment to workforce growth.

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Comprehensive Program Review - CJI -

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  1. Crime and Justice Institute at Community Resources for Justice Comprehensive Program Review - CJI - November 16, 2012 Round IV

  2. CJI Demographics • Staff • 17 FTE, 3 PT Student Interns • Across 9 different states • Work • 25 different funded projects (internally and externally) • 10 states with multiple sites within each state (from here in Boston down to Alachua County FL, and over to San Francisco CA) • Funders • 20 different funders

  3. Challenges We Face

  4. Project Highlights • The projects highlighted advance • CRJ’s Strategic Plan Goals: • Excellence • Innovation • Delight • Workforce • Growth

  5. Community Strategies Collaboration Supporting a shift to become more data-driven: No reporting to routine reporting Documented logic model with measurable components Exploration of a standardized assessment tool Tool selected for pilot – Inventory for Client and Agency Planning (ICAP) To assess fit, pilot conducted July-August 2012 Pilot findings being shared with Community Strategies Data system exploration Excellence

  6. Social Justice Services Collaboration Working to build capacity for evidence-based practices agency-wide. SJS Collaborative is an example of this work. In the process of signing the MOU with University of Cincinnati and will soon begin work. Focus will be on training SJS staff in Effective Practices for Correctional Supervision (EPICS) CJI & SJS will be sending staff to train the trainer for EPICS. This also serves to help expand our training portfolio. Excellence Continued

  7. Boston Police Department TTA Due to a recent drug lab scandal, BPD is expecting the release of between 600 and 1,000 drug offenders by the end of 2012. CJI will provide targeted technical assistance for the PBD and local service providers. CJI will provide aggregate analysis of the released population, mapping of service providers, and mapping of needs of released offenders. CJI will offer suggestions on gaps in services and best practices in the practical use of mapping. This project highlights our ability to quickly respond to client needs in an innovative way. Innovation

  8. Pretrial Technical Assistance Work Growing recognition of relevancy of pretrial processes and release decisions to jail management. Gap in emphasis on pretrial both in criminal justice systems and by technical assistance providers. Public Welfare Foundation investing in capacity building especially in CA (e.g., supported training of CJI staff). CJI providing TA around tool exploration and implementation in multiple sites as independent projects and within broader multi-faceted projects. Innovation Continued

  9. The Boston Foundation CORI Reports In 2012, TBF and CJI published CORI report “The Continuing Challenge of CORI Reform- Implementing the Groundbreaking 2010 Massachusetts Law”. “Congratulations on another great report.  As always, you and your team are meticulous and great to work with!”- TBF, May 2012 Presented findings from report at a Boston Foundation forum and served on a panel which included the Secretary of Public Safety and a State Representative. Report featured on the front page of the Boston Globe and CJI was interviewed on two television news shows. Probation Reports As a result of the “Priorities in Public Safety” reports, CJI was interviewed in October by Federal Prosecutors and the FBI for the court case against the former Commissioner of Probation. Delight

  10. Client Satisfaction Surveys Allows for quantitative data on our work. Surveys sent to every client; receive data from every project completed. In July, two surveys administered: Ventura [21% (3) RR]: 67% excellent/good rating, 33% fair/poor “Overall, I thought [he] did a good job for the VC-CCP. I think the approach he took to get us the product we needed made sense and was clear.” “Too much time was spent on identifying strengths & weaknesses - we already knew them. Focus group was just ok - not sure if it will help us in developing a more effective plan to reduce recidivism. The CBOs still do not know what programs they should be offering to the CCP to help with the offenders or victims. We wanted more meat and less potatoes.” Shannon [43% (3) RR]: 100% excellent/good rating “As our research partner, CJI was extremely helpful in assisting partners identify goals with measurable outcomes.” Delight Continued

  11. Workforce Project Management training is designed to give participants an introduction to the components of project management as well as the opportunity to apply project management skills. • Training has typically been delivered in-person. • In response to requests from staff to learn more about this topic, Meghan Guevara took the curriculum & piloted it for a virtual audience. • A total of 11 staff & consultants attended the five session virtual training. • In between sessions, staff completed homework assignments that allowed for practicing the skills learned. • The virtual training was successful and will now be offered to our clients.

  12. Expanded Training Portfolio • Over the past year, CJI has been focusing on increasing our training capacity. • Now offer 8 different trainings: - Supervisors Leadership Academy - Evidence-Based Policies and Practices - Organizational Development - Collaboration - Quality Assurance & Improvement - Integrated Model - Evidence-Based Sentencing - Project Management • Will soon be offering Effective Practices for Correctional Supervision (EPICS) • Trainings are an excellent way to increase overall revenue. • As part of our marketing work, we have developed standardized pricing sheets so we can quickly provide information to interested clients.

  13. Pew Center on the States Public Safety Performance Project (PSPP) Expanded from working on 1 Pew project with 2 staff, to currently working on 4 different Pew Projects with 6 staff. Oregon, South Dakota, Georgia Juvenile Justice, and Juvenile Justice Framework Due to CJI’s past collaboration on the passage of major criminal justice reform legislation in Arkansas, Georgia, Kentucky, and South Carolina. “GA is a huge victory and it couldn’t have happened without the contributions from CJI.  It was another real team effort, and everyone here just continues to build respect and affection for you guys.”- Director of PSPP, May 2012 Growth

  14. Growth Continued New vetting process began in December of 2011

  15. Between July and September 2012, CJI: Vetted 15 solicitations / opportunities 5 – vetted but chose not to pursue Submitted 10 proposals Received 7 awards for a total of $487,234 Work includes both new projects with new funders, and continuation and/or new work with established funders. Growth Continued

  16. Challenges We Face • Funding challenges • Need to create surplus funds • Staffing • Quickly addressing open skill needs, and filling open positions • Creating a sense of “team” across multiple sites • Staff in 9 different states • Timely performance reviews • Protocol in place, but still perpetually late • Marketing our work • Keeping up with the competition

  17. Creating a Surplus

  18. STAFFING Staff Turnover Rates Performance Evaluations Staff Training

  19. STAFF TURNOVER RATES10/1/2011-9/30/2012

  20. STAFFING • OVERDUE PERFORMANCE EVALUATIONS • April 2012 - September 2012 Data obtained from HR Department & HR Personnel Summary

  21. STAFF TRAINING HOURS Data obtained from HR Reports and CJI Strategic Planning Tracking

  22. Staff throughout the country Calls for creative ways to build a sense of team: Semi-annual in-person staff meetings Administered PI in November meeting as a way to discuss communication in teams Regular project team meetings Monthly staff meetings Google’s g-chat / Instant messaging Drop box WebEx Virtual Work Environment

  23. Marketing • Formed a marketing workgroup this summer to explore and develop a marketing plan. • Researched different marketing approaches of similar agencies. • Decided to initially focus on developing “one-pager” project description write ups. • Also focusing on policy and TA briefs. • Goal is to create materials that are easily distributable, digestible, and that highlight our expertise.

  24. CPR ACTION PLAN • See Handout

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