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I may not be perfect but parts of me are excellent. Communication Styles RYLA March 2012. There has been an alarming increase in the number of things I know nothing about!. COMMUNICATION: Comes from the Latin “ communs ”. PURPOSE: To meet on common ground To share meaning.
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I may not be perfect but parts of me are excellent Communication Styles RYLA March 2012
There has been analarming increase inthe number of things Iknow nothing about!
COMMUNICATION:Comes from the Latin “communs” PURPOSE: To meet on common ground To share meaning
There is a direct linkbetween the quality ofyour communication& the quality of your life.
“The greatest barrier to communication is the illusion that it has been achieved.”
“We don’t see things as they are.We see them as we are.”Anais Nin
To Build Relationships that Work • You Need: • awareness of self • awareness of others • to value the differences (both positive and negative)
“To get people to come across, you need to knowwhere they’re coming from.”
Titles • I may not be perfect but parts of me are excellent • Why you can’t be more like me • It takes all kinds • Please Understand me
Behavior Matrixby Dr. Jung ACommunicationStyles Model
It is PossibleTo Recognize and Identify The Communication Style of Others After a Relatively Short Exposure To It.
We Communicate Most Effectively With ThoseIndividuals Who Have StylesSimilar To Our Own.
Informal 5 10 Dominant Passive 10 5 0 5 10 5 10 Formal
Formal • More Serious • Conscientious • Task Oriented • Concerned with Etiquette • Stiff • Conservative • Less Spontaneous • Emotionally Withheld • Perfectionist • Proper
Informal • Flexible • Emotionally Expressive • Relationship Oriented • Liberal / Tolerant • Less Concerned with Etiquette • Open / Warm • More Individualistic • Less Detailed • Less Disciplined • Casual
Dominant • Decisive • Bossy • High Energy • Action Oriented • Honest • Assertive / Aggressive • Gives Out Info • Louder • Demanding • Risking • High Profile
Passive • Procrastinates • Loyal • Low Profile • Less Decisive • Lower Energy • Easy Going • Asks for Info • Good Listener • Calm / Patient • Tolerant • Less Risking
Informal Recognition Pleasure Autonomy HumanitarianLovePhysical Comfort 10 Relationship Oriented, Emotive Promoter Supporter (Expressive) (Amiable) ! Gets results by innovation Gets results with people Dominant 10 10 Passive Gets results by people Gets results by system ? Controller Analyzer (Driver) (Thinker) Emotionally Withheld Achievement Honesty Power Order Justice Knowledge 10 Formal
Informal 10 Relationship Oriented, Emotive Dominant 10 10 Passive Gets results by people Controller (Driver) Emotionally Withheld Achievement Honesty Power 10 Formal
Informal 10 Relationship Oriented, Emotive Dominant 10 10 Passive Gets results by system ? Analyzer (Thinker) Emotionally Withheld Order Justice Knowledge 10 Formal
Informal HumanitarianLovePhysical Comfort 10 Relationship Oriented, Emotive Supporter (Amiable) Gets results with people Dominant 10 10 Passive Emotionally Withheld 10 Formal
Informal Recognition Pleasure Autonomy 10 Relationship Oriented, Emotive Promoter (Expressive) ! Gets results by innovation Dominant 10 10 Passive Emotionally Withheld 10 Formal
Comfort Zone Communication Controllers - prefer to tell others what to do Promoters - prefer to tell others how they feel Supports - prefer to ask others what they are feelingAnalyzers - prefer to ask others what think
Group Instructions 1. List 5 strengths of your style 2. List 5 weaknesses of your style 3. Identify a movie that reflects your style 4. Identify a song 5. Identify a car • Your communication “turn ons & turn offs” 7. Draw a T-Shirt with a logo or saying
Controller Strengths: • Accomplishes tasks, gets bottom line results • Self motivated and hard-working • Forward-looking, progressive • Fast decision maker • Disciplined - like to control self and others • Offers inspiration, guidance and leadership
Controller Weaknesses: • Too busy • Sometimes over-committed • Can be parental • Sometimes viewed as overly aggressive
Supporter Strengths: • Dependable and loyal team player • Works for a Leader with a cause • Good Listener • Patient and emphatic • Good at reconciling factors
Supporter Weaknesses: • Takes criticism very seriously (internalizes) • Dislikes conflict • Fears hurting feelings of others, disappointing others • Invalidates
Analyzer Strengths: • Conscientious and steady • Comprehensive • Defines, clarifies, gathers information, criticizes and tests • Maintains standards
Analyzer Weaknesses: • Slow to decide • Tends to withdraw when under stress • Gives too much detail
Promoter Strengths: • Enjoyable to be around • Moves quickly with high energy • Has a creative imagination • Initiates relationships • Motivates others towards goals
Promoter Weaknesses: • Can be unreliable • Tends to “oversell” • Lack of follow through • Prefers to let others handle details
Style Contributions... SuccessFormula Controller -- Results and Accomplishments +Supporter -- Relationships and Stability + Analyzer -- Precision and Accuracy + Promoter -- Involvement and Enthusiasm = Team Effectiveness --- Balance and Partnership
Thank you Karen Harrison 604 922 2700 kha@telus.net