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END-USER GUIDE

END-USER GUIDE. PASSWORD RESET FOR OFFICE 365 OUTLOOK CONFIGURATION SETUP DESKTOPS FOR OFFICE 365 SETUP MOBILE DEVICES FOR OFFICE 365. Password reset for Office 365 . Office 365 Password reset and check webmail Go to mail.office365.com Put your ID(email address) and temporary password

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END-USER GUIDE

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  1. END-USER GUIDE PASSWORD RESET FOR OFFICE 365 OUTLOOK CONFIGURATION SETUP DESKTOPS FOR OFFICE 365 SETUP MOBILE DEVICES FOR OFFICE 365

  2. Password reset for Office 365 Office 365 Password reset and check webmail Go to mail.office365.com Put your ID(email address) and temporary password Reset your password in the next page You are in the webmail inbox

  3. Outlook Configuration – PC Outlook 2007/2010 • Configure Outlook Client Using Control Panel(All Users) • Click on Start, and go to Control Panel • Click on Mail • If you don’t see Mail, change View by option on the right top to Small Icons • Click on Show Profiles… • Click on Addand put “Office 365” in the profile name • Fill the information(your name, email address, and office 365 password)and click on next • Click on Next • Click on Finish • In the Mail window, under when starting Microsoft Outlook, use this profile, select Prompt for a profile to be used • * After the migration, you will need to change the outlook profile to the one you created here. • * For the detail instruction, please see a link below • http://help.outlook.com/en-us/140/ms.exch.ecp.useoutlookanywhere.aspx

  4. Outlook Configuration – MAC Office 2011(1/3) Office Outlook 2011 client configuration Open Outlook 2011 Find the tools on the top of the screen and click that. Choose accounts

  5. Outlook Configuration – MAC Office 2011(2/3) • Find the “+” symbol on the left corner and choose exchange. 5. Fill out the form email: your email address method should be “user name and password” user name is your email address password is your office 365 password then click Add Account

  6. Outlook Configuration – MAC Office 2011(3/3) Choose allow if prompt like this Then you are done for the client setup, and you could close this window and leave the outlook open for emails auto populating.

  7. Set up desktop for Office 365 - PC How to install Office 2010 Professional Plus(E3 users) Sign in to the Office 365 portal at https://login.microsoftonline.com. In the right pane, under Resources, click Downloads. If you have Microsoft Office Professional Plus, under Install Microsoft Office Professional Plus, select your desired language option and choose either the 32-bit or 64-bit version, and then click Install.(to check your computer bit, right click on computer, click on property, and check the information there) Click on the installation file and click on “Run” Click on “I accept the terms of this agreement” and continue Click on “Install now” When the installation is done. Click on “Close” In the “Microsoft Office Subscription” pop-up, put your office 365 ID and password, and click on “Sign in” After the verification, click on “Close” How to install Office desktop apps(Exchange Online Plan2 and E3 users) Sign in to the Office 365 portal at https://login.microsoftonline.com. In the right pane, under Resources, click Downloads. Under Set up and configure your Office desktop apps, click Set up. The Microsoft Office 365 desktop setup tool starts. Click on “Run” Sign in using your Office 365 ID and password Click on “Continue” and it will update office 2010 and your computer for office 365. It may ask to reboot the computer How to install Lync 2010 (E3 users) Sign in to the Office 365 portal at https://login.microsoftonline.com. In the right pane, under Resources, click Downloads. Under Install Microsoft Lync, select your desired language option and choose either the 32-bit or 64-bit version, and then click Install. Click on the installation file and “Install” After the installation is finished, click on “Close”

  8. Set up desktop for Office 365 - MAC How to install Lync 2010(E1 or E3 users) Sign in to the Office 365 portal at https://login.microsoftonline.com. In the right pane, under Resources, click Downloads. Under Install Microsoft Lync for Mac 2011, and then click Install. You need to save the file first, once the file has been savedopen the file and double click the LyncInstaller. After the installation is finished, click on “Close”

  9. Setup mobile devices for Office 365 • iPhone • Tap Settings > Mail, Contacts, Calendars > Add Account. • Tap Microsoft Exchange and enter the information requested • Email : your email address(e.g. username@yourdomain.com) • Username : your email address(e.g. username@yourdomain.com) • Domain : leave it blank • Password : your office 365 password • Tap Next on the upper-right corner of the screen. • Your iPhone will try to find the settings it needs to set up your account. Go to step 7 if your iPhone finds your settings. • If your iPhone can’t find your settings, you’ll need to manually look up your Exchange ActiveSync server name. For instructions for how to determine your Exchange ActiveSync server name, see the How toFind My Server Namein the following page. • In the Server box, enter your server name, and then tap Next. • Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default, Mail, Contacts, and Calendar information are synchronized. • * For more information, see a link below. • http://help.outlook.com/en-us/140/ms.exch.ecp.useoutlookanywhere.aspx

  10. Setup mobile devices for Office 365 • Android • From the Applications menu, select Setting > Acocunts. This application may be located in Applications on some versions of Android. • Tab Add account > Corporate Sync(or Exchnage account) and enter the information required • Email address : your email address(e.g. username@yourdomain.com) • Password : your office 365 password • Domain : if it says optional, leave it blank • Username : your email address(e.g. username@yourdomain.com) • Exchange Server: Use the address of your Exchange server. To find this address, see “How to Find the Server Name” in the following page • If you have Domain\Username, type your full email address • As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device. • Select Next and then type a name for this account and the name you want displayed when you send e-mail to others. Select Done to complete the e-mail setup and start using your account. • * For more information, see a link below. • http://help.outlook.com/en-us/140/ms.exch.ecp.useoutlookanywhere.aspx

  11. Setup mobile devices for Office 365 • Blackberry : Blackberry Enterprise Service(BES) • : Before setting up BES services on your blackberry devices, please consider backup your data, if you need to keep your data on it. Refer to a link below for how to do it. • http://blackberryrocks.com/how-to-backup-restore-blackberry/ • SecurityWipe • : Before activating BES, you will need to wipe out your device. • Go to Option > Security(orSecurityOption) > SecurityWipe > type in blackberry • This will turn the device back to default mode and delete all user data in it • Verify that wireless is ON. If it is off, click on the ManageConnection icon. • Activating BES • For Blackberry Curve and Bold devices • Go to Options > Enterprise Activation(on some devices, it is under Advanced Option) • Type your enterprise email address(e.g. username@yourdomain.com) • Type the enterprise activation password given by an administrator • Press the ManuKey and then choose Activate • For Blackberry Torch devices • Goto Setup • Choose emailaccounts • Type your enterprise email address(e.g. username@yourdomain.com) • Type the enterprise activation password given by an administrator • Tab on Activate • Another way to activate the device • After the wipe out, in the setup wizard • Go to Email Setup • Click on “I want to use a work email account with a Blackberry Enterprise Server” • In the next page, choose Yes > Next • Type your enterprise email address(e.g. username@yourdomain.com) • Type the enterprise activation password given by an administrator • Press the ManuKey and then choose Activate

  12. How to Find My Server Name • Sign in to your account using Outlook Web App at mail.office365.com • In Outlook Web App, click Options(on right top) > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access. • Under POP setting, look at the value for Server name. • If the POP server name is in the format podxxxxx.outlook.com, consider the following: • Your Exchange ActiveSync server name is m.outlook.com if your device is running Apple iOS 4.x or 5.x or most Android. • Your Exchange ActiveSync Server name is the same as your POP server name if your device is running Apple iOS3.x or some old version of Android. • If the POP server name includes your organization’s name, for example, pop.contoso.com, your Exchange ActiveSync server name is the same as your Outlook Web App server name, without the /owa. For example, if the address you use to access Outlook Web App is https://mail.contoso.com/owa, your Exchange ActiveSync server name is mail.contoso.com.

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