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What Is Leadership?. A definition of management A definition of leadership Leadership practices Formal and informal leaders. Controlling. Planning. The Functions of Management. Leading??. Organizing. Manager Asks how and when Does things right Maintains Relies on control. Leader
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What Is Leadership? • A definition of management • A definition of leadership • Leadership practices • Formal and informal leaders Chapter 11
Controlling Planning The Functions of Management Leading?? Organizing Chapter 1
Manager Asks how and when Does things right Maintains Relies on control Leader Asks what and why Does the right thing Develops Inspires Is there a difference between managing and leading? Chapter 11
Kouzes & Posner’s Key Leadership Practices • Challenging the process • Question the status quo • That’s the way we’ve always done it • Envision the future • Review past first, then look to future • Reflecting on the past can enhance your ability to look ahead Chapter 11
Leadership Practices • Enlist others • Leaders must communicate the vision in a way that attracts and excites members of the organization • A chance to be tested • Use of language (Be positive) • SWA’s essential difference is not machines and things. Our essential difference is minds, hearts, spirits, and souls. Success is never final – it must be earned over and over again or it disappears. I am betting on your minds, your hearts, your souls, and your spirit to continue our success” Kelleher Chapter 11
Foster collaboration • Sharing information… builds trust • Strengthening others • The paradox of power: “we become the most powerful when we give our power away” • Provide others with choice • Offer visible support & recognition Chapter 11
Model the way • Practice what you preach • Do what you say you will do • Encourage the heart • Recognize contributions • Build self-esteem through confidence in others • Celebrate accomplishments regularly Chapter 11
Strong vision and articulation Self-sacrificing, risk-taking Charismatic Leaders Unconventional, novel behavior High expectations Build self-esteem in followers Self-confident, dynamic Chapter 11