Transition from Line Officer to Supervisor: Handling Challenges and Developing Leadership Skills (24hrs)

1. Supervisors Leadership (24hrs) TCOLE Course # 3737 AND UNIT ELEVEN BCCO PCT #4 PowerPoint BCCO PCT #4 PowerPoint

2. Learning Objectives Learning Objective 11.0: The participant will understand his/her transition from line-deputy constable to supervisor Learning Objective 11.1 : The participant will be able to describe how to make the transition from line officer to supervisor.

3. UNIT ELEVEN The TRANSITION

4. 11.1 How to make the transition from line officer to supervisor. A. Explain How to Handled the Transition from Subordinate to Supervisor 1. Problems encountered and how they resolved them

5. 11.1 How to make the transition from line officer to supervisor. Continued A. Explain How to Handled the Transition from Subordinate to Supervisor – Cont’d 2. How to avoid these problems

6. 11.1 How to make the transition from line officer to supervisor. Continued A. Explain How to Handled the Transition from Subordinate to Supervisor – Cont’d 3. Mistakes made and how to avoid them

7. 11.1 How to make the transition from line officer to supervisor. Continued B. The Difference Between Doing the Work and Getting it Done Through Others 1. May be most difficult part of transition

8. 11.1 How to make the transition from line officer to supervisor. Continued B. The Difference Between Doing the Work and Getting it Done Through Others – Cont’d 2. Need to learn to delegate tasks even it you would prefer to do it, How can others learn if you always do it yourself?

9. 11.1 How to make the transition from line officer to supervisor. Continued B. The Difference Between Doing the Work and Getting it Done Through Others – Cont’d 3. An essential element of supervision is learning how to delegate and then follow-up

10. 11.1 How to make the transition from line officer to supervisor. Continued C. How to Supervise 1. Frequently encountered problem of all new supervisors

11. 11.1 How to make the transition from line officer to supervisor. Continued C.How to Supervise – Cont’d 1. Frequently encountered problem of all new supervisors a. Supervising friends

12. 11.1 How to make the transition from line officer to supervisor. Continued C.How to Supervise – Cont’d 1. Frequently encountered problem of all new supervisors b. Supervising persons with moreseniority

13. 11.1 How to make the transition from line officer to supervisor. Continued C.How to Supervise – Cont’d 1. Frequently encountered problem of all new supervisors c. Problem employees 1.) Negative Attitude 2.) Personality conflicts 3.) Lack of Ethics & Integrity

14. 11.1 How to make the transition from line officer to supervisor. Continued C.How to Supervise – Cont’d 1. Frequently encountered problem of all new supervisors - Continued c. Problem employees -Cont’d 4.) Irresponsible 5.) Non-accountable 6.) Disciplinary

15. 11.1 How to make the transition from line officer to supervisor. Continued C.How to Supervise – Cont’d 2. Setting expectations and holding employees accountable to them a.) Realistic, doable – achievable b.) Law & SOP Compliant c.) Morals, Ethics and Integrity

16. 11.1 How to make the transition from line officer to supervisor. Continued C.How to Supervise – Cont’d 2. Setting expectations and holding employees accountable to them d.) Fair, just and diligent e.) Non-prejudicial - Objective f.) Non-discriminatory g.) Professional Standards

17. 11.1 How to make the transition from line officer to supervisor. Continued C.How to Supervise – Cont’d 3. Panel members should discuss their experiences

18. 11.1 How to make the transition from line officer to supervisor. Continued D.Integrity 1. Know limits of authority the power or right to give orders, make decisions, and enforce obedience the right to act in a specified way, delegated from one person or organization to another: official permission.

19. 11.1 How to make the transition from line officer to supervisor. Continued D.Integrity – Cont’d 2. Follow through on actions promised

20. 11.1 How to make the transition from line officer to supervisor. Continued D.Integrity – Cont’d 3. No promises that cannot be kept

21. 11.1 How to make the transition from line officer to supervisor. Continued D.Integrity – Cont’d 4. No double standards D.Integrity – Cont’d 4. No double standards A double standard is the application of different sets of principles for similar situations.

22. 11.1 How to make the transition from line officer to supervisor. Continued D.Integrity – Cont’d 5. Don't compromise yourself

23. 11.1 How to make the transition from line officer to supervisor. Continued D.Integrity – Cont’d 6. Don't abuse your authority; if challenged you will lose. Do the “RIGHT THINGS” for the “RIGHT REASONS”

24. 11.1 How to make the transition from line officer to supervisor. Continued D.Integrity – Cont’d 7. Be accountable for own actions

25. 11.1 How to make the transition from line officer to supervisor. Continued E.Self Development 1. The training of the new supervisor does not end with the graduation from this course

26. 11.1 How to make the transition from line officer to supervisor. Continued E.Self Development – Cont’d 1. The training of the new supervisor does not end with the graduation from the course. a. This is only the beginning of a continuing process of learning and growing within the new role of supervisor.

27. 11.1 How to make the transition from line officer to supervisor. Continued E.Self Development – Cont’d 2. The supervisor should attempt to identify any personal weaknesses and improve through self development.

28. 11.1 How to make the transition from line officer to supervisor. Continued E.Self Development – Cont’d 2. The supervisor should attempt to identify any personal weaknesses and improve through self development. a. This could include informal or formal training.

29. SELF-DEVELOPMENT SELF-RESEARCH & DEVELOPMENT SEMINARS CLASSROOM ON-LINE CONFERENCES

30. 11.1 How to make the transition from line officer to supervisor. Continued E.Self Development – Cont’d 2. The supervisor should attempt to identify any personal weaknesses and improve through self development. b. We are all human and no one is or can be perfect. Last Perfect Human was crucified

31. 11.1 How to make the transition from line officer to supervisor. Continued E.Self Development – Cont’d 2. The supervisor should attempt to identify any personal weaknesses and improve through self development. c. We as Leaders providing constructive criticism and helping each other grow. NEVER in front of subordinates

32. 11.1 How to make the transition from line officer to supervisor. Continued E.Self Development – Cont’d 3. The new supervisor should review the additional supervisory courses that are available for specific assignments and encourage their agencies to allow them to attend.

33. George D. Little

34. 11.1 How to make the transition from line officer to supervisor. Continued E.Self Development – Cont’d 4. Supervisors should further their college education.

35. 11.1 How to make the transition from line officer to supervisor. Continued E.Self Development – Cont’d 5. Supervisors should set an example of being a life long learner.

36. 11.1 How to make the transition from line officer to supervisor. Continued E.Self Development – Cont’d 6. Supervisors should read the literature of their profession.

37. Questions?

38. DEFINE & PROCESS EXPLAIN 11.1: Explain Difference Between Doing the Work and Getting it Done Through Others Process: 38

39. DEFINE & PROCESS EXPLAIN 11.1:How to supervise Process: 39

40. DEFINE & PROCESS EXPLAIN 11.1:What does your INTEGRITY as a supervisor require. Process: 40

41. DEFINE & PROCESS EXPLAIN 11.1:Why is self-development important to you as a Supervisor Process: 41

42. SOURCES First-Line Supervisor LEADERSHIP TCOLE Course # 3737 All Course Sources and/or Resources are listed in your Participant Handout Bexar County Constable Office PCT#4

43. “Knowledge is “POWER” Stay informed, stay SAFE, stay Vigilant & stay Alive”

44. TAKE A 15-MINUTE BREAK