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Creative Solutions to the Health Care Crisis. Jim Miller Sales Manager-SET SEG MASA September 27,2006. How do you approach the crisis?. Dilemma- “a situation in which somebody must choose one of two or more unsatisfactory alternatives” Modify- “to change partially in character, form, etc”
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Creative Solutions to the Health Care Crisis Jim Miller Sales Manager-SET SEG MASA September 27,2006
How do you approach the crisis? • Dilemma- “a situation in which somebody must choose one of two or more unsatisfactory alternatives” • Modify- “to change partially in character, form, etc” • Solve- “to find the answer to a problem”
Dilemma • “Any situation requiring a choice between unpleasant alternatives” • Alternatives • Pay full health insurance with no financial control with rates increasing every year • Establish a cap on health insurance contributions • Cost shifting to employees • Does not address root cause of problem • Rates will increase every year
Modify • “To change partially in character, form, etc” • Change the current plan: • $100 deductible to $200 • Super Care to Choices PPO • $5/10 Rx to $10/20 Rx • Partially addresses problem • Rates will continue to increase
Solve • “To find an answer to the problem” • Identify the problem • Individual accountability for health care utilization. • Medical care treated as a free commodity • Employer accountability • MESSA’s large “Pooled rating” does not give school an incentive to lower medical cost • Strategy to lower actual claims amount • Wellness plans
Individual accountability • Current MESSA plans have created an atmosphere of medical care as a free commodity • Super Care and Choices plans pay virtually every expense with little or no employee involvement • $5 co-pay for office calls • $5/10 co-pay for Rx • Paid in full benefit buys union loyalty
Modify • “To change partially…………..” • To partially change the MESSA system • Change from $5/10 Rx to $10/20 Rx • Does help address the free Rx thinking • Change from Super Care to Choices PPO • Does help by directing employees to lower cost PPO providers • About 70% of all BCBSM is a PPO • MPSRS BCBSM is a PPO • Fails to address the root causes of the rising cost • Increased claims and utilization
Solve • “To find an answer to a problem” • What is the problem? • Budget-rising cost • MESSA Super Care 1 • 10 years ago • Family $542/month, $6,504/year • Current • Family $1,435/month, $17,220/year
Creative Solutions • What can schools do to “Solve” the problem of: • Individual accountability • Employer accountability • Lower health insurance claim totals • The problem will be “Solved” when the health insurance costs are manageable
Individual Accountability • What can a school do to make the employees more accountable for their use of health care benefits? • Redesign the Rx benefits • Redesign Hospital and Doctor benefits • Introduce Consumer Driven Health Care
Individual Accountability • Design health insurance benefits that direct employees to the lowest cost • Prescriptions-about 1/3rd of all health claims • Design a plan that encourages the lowest cost • $5 generic,$10 brand-No • $10 generic, $20 brand-Good • 80% $5 minimum, $20 maximum-Good • $5 generic $20 formulary $40 brand-Better • $0 OTC,$5 generic, $20 formulary, $40 Brand-Best • See yellow handout
Individual Accountability • Prescriptions, other options • Maximum Allowable Cost (MAC) • Member must pay the difference between brand and generic + co-payment (MESSA $10/20) • Eliminate life style Rx (One or all) • Impotency Rx • Weight loss Rx • Stop smoking • 50% life style Rx allowance
Individual Accountability • Redesign hospital and doctor benefits • Increase ER co-pay from $50 to $100 • Discourage ER abuse (20% of visits not required) • Increase office call co-pay • $10, $20 • Increase Chiropractic co-pay • $10, $20, $30 • Eliminate Massage Therapy • Can be over utilized
Individual Accountability • Total benefit design that will encourage individual accountability with a standard plan • PPO plan • $100/200 deductible, $100 ER co-pay, $20 O/C co-pay, $30 Chiropractic co-pay • $0 OTC, $5 generic, $20 formulary, $40 brand Rx • This plan will reduce the current MESSA Choices rates plan by about 20% • Match “Community Standards”
Individual Accountability • Did the re-designed plan achieve goal of encouraging individual accountability? • Plan design that utilizes deductible in areas that are vulnerable to over utilization will help achieve the goal • Re-design of the Rx plan with major emphasis on the employee selecting OTC and generic Rx will help achieve the goal • Goal is to get generic usage in the 60% range versus the 40% range and increase OTC
Individual Accountability • Health Savings Accounts (HSA) • School purchases a High Deductible Health Plan (HDHP) • Common deductibles-$1,250 single, $2,500 family • School and/or employee funds the deductible claims with an HSA account at a bank • Any funds remaining in the HSA at years end remains with the employee • Each year the HSA is funded
Individual Accountability • How HSA achieves Accountability • Encourages employees to use their health plan wisely because balances in the HSA remain with employee • It is in the best interest of the employee to use OTC or generic Rx instead of brand Rx • It is in the best interest of the employee to use an Urgent Care facility rather than an ER • Remaining balances can then pay future medical bill tax free (example in retirement)
HSA Cost Example • Current family SC 1(Area 7) $1,435 • BCBSM family HDHP (Area 7) ($ 795) • Savings per month $ 640 • Annual savings $7,680 • School funded $2,500 deductible ($2,500) • Net annual savings per family $5,180 • See BCBSM HSA handout
Individual Accountability • Has the HSA concept helped solve the problem of individual accountability? • It is in the best interest of the employee to use the lowest cost health care alternative • Health care is no longer considered a free commodity as it is under the current MESSA system
Individual Accountability • Health Reimbursement Arrangement (HRA) • School purchases a High Deductible Health Coverage (HDHC) • Common HDHC plans are $1,000, $2,500, and $5,000 deductible plans • School owns the funds deposited in HRA used to fund deductible • Remaining funds may or may not be returned to employees HRA account
HRA Self funding • Current family SC 1(Area 7) $1,435 • BCBSM family HDHP (Area 7) $ 795 • $2,500 family deductible plan • Savings per month $ 640 • Annual savings $7,680 • Est. deductible claim expense $1,250 • Estimated savings to school $6,430
Individual Accountability • Has the HRA achieved the goal of individual accountability? • If entire balance remaining in employees HRA stay in the account then the employee is encouraged to use the plan wisely • If the school keeps the balances in the HRA then the individual accountability goal is not achieved • The school is simply self-funding high deductible health coverage
Employer Accountability • Current “Pooled” rating system • All schools regardless of size or individual usage of benefits pay the same health insurance rate in a geographic region (7 rating areas for MESSA) • Health insurance loss information not available to any size MESSA group • No incentive for any one school to reduce their health insurance claims
Employer Accountability • Standard health insurance practices • Smaller groups are combined for rating purposes • BCBSM combines groups with less than 100 enrolled into eight “Area Pools” throughout Michigan • Larger groups, over 100 enrolled have their rates determined by their own usage of benefits • Encourages wise use of benefits by each employer
Employer Accountability • Groups over 100 utilize an Experience Rated System (ERS) for rate determination • A self-funded system is also available • Pending legislation would allow small districts to Pool together to meet minimum size to utilize ERS • Also would require MESSA to release claim data
Employer Accountability • Advantages of the ERS system for a school • Transparency-the carrier must provide detail loss data • School can see what benefits are being used or abused and design plans to address the problem • School can identify the types of illnesses the employees have and address the problem • School can determine which Rx are being used and develop a Rx benefit to encourage wise use
How ERS Works • Claims $2,500,000 • Provider discounts (30%) ($ 750,000) • Claims paid $1,750,000 • Claims over $50,000 ($ 100,000) • Net claims $1,650,000 • $50,000 stop loss and Adm. $ 300,000 • Total claims and administration $1,950,000 • Current premium (rates) $1,950,000 • Projected expenses +10% $2,145,000
Why ERS? • If your school district can reduce their claim cost then they save • Can the school through benefit design reduce their benefit cost? • 10% to 15% reduction in claims is possible • School receives detail claim information to use to make good management decision • Individual employees names will not be disclosed
Control Claim Cost • “Individual Accountability” • Well designed use of deductible and Rx co-pays • Introduction of HSA or HRA • Employer Accountability • ERS system • Claim information, “transparency” • Identify claim areas to be addressed
Control Claim Cost • Disease Management programs • The carrier must be very aggressive and work with employees with major and chronic conditions. The school must demand accountability by the carrier for these plans • 30% of individuals account for 85% of claims • 15% of individuals with chronic conditions spend 40% of the total health care dollars
Control Claim Cost • Conflict • MESSA plan buys union loyalty with paid in full benefits • Controlling claim cost can be a major conflict with MEA/MESSA philosophy • The goal of Controlling Claim Cost is to assure that health insurance will be available in the future for everyone
Control Claim Cost • Wellness Plans • 50% of injury, disease, and premature death is preventable • 64% of Americans are overweight • Lifestyle risk factors account for 25% of medical costs • If a school has an ERS system they have an incentive to invest some dollars in a Wellness plan to reduce their claim cost
Creative Benefit Designs • HRA-Significant savings versus MESSA • School purchases a Flexible Blue 2 plan from BCBSM (or other high ded. plan) • $1,250 single and $2,500 family deductible • Third Party Administrator administers deductible claims • Deductible balance left over remains with school • See HRA cost example
HRA Cost Example • Current family SC 1(Area 7) $1,435 • BCBSM family HDHP (Area 7) $ 795 • $2,500 family deductible plan • Savings per month $ 640 • Annual savings $7,680 • Est. ded. claim expense(50%) $1,250 • Estimated savings to school $6,430
Creative Benefit Designs • HSA-Significant savings versus MESSA • School purchases a Flexible Blue 2 plan from BCBSM • $1,250 single and $2,500 family deductible • HSA established • Balances remain with employee • Major emphasis on employees using the plan wisely • See HSA cost example
HSA Cost Example • Current family SC 1(Area 7) $1,435 • BCBSM family HDHP (Area 7) $ 795 • Savings per month $ 640 • Annual savings $7,680 • School funded $2,500 deductible $2,500 • Net annual savings per family $5,180
Creative Benefit Design • WRAP Concept • School purchases a higher deductible health plan, BCBSM Flexible Blue or a Community Blue plan at a much lower rate • School selects a Third Party Administrator to administer claims within the deductible to bring plan benefits up to selected level • SET SEG has partnered with EHIM because they receive BCBSM EOBs direct from BCBSM and can adjudicate the claim to the pre-arranged level, example- MESSA Choices or any other level
Creative Benefit Design • WRAP Concept • The school is self-funding the deductible • The school’s risk is limited to the deductible amount • If the employees do not use the entire deductible then the balance remains with the school • Experience indicates that about 50%-60% of the deductible is used by employees
Creative Benefit Designs • WRAP a Flexible Blue 2 plan with a self-funded Rx plan • School purchases a BCBSM Flexible Blue 2 plan • Single deductible-$1,250, Family-$2,500 • Deductible claims administered by TPA • Balances remain with school • School self-funds the Rx plan with a co-pay such as the $0-OTC, $5/20/40 plan
Creative Benefit DesignWRAP Cost Example • $2,500 ded. plan, family, Area 2 $ 675 • 50% ded. usage (estimate) $ 104 • Adm. fee for deductible claims $ 15 • Self-funded Rx $0 OTC,$5/20/40 $ 200 • Total $ 994 • MESSA Choices, family Area 2 $1,355 • Saving per year $4,332
Creative Benefit Design • WRAP a BCBSM Community Blue 4 PPO plan with self funded Rx • School purchases a BCBSM Community Blue 4 plan • Single deductible- $500, Family-$1,000 • Deductible claims administered by TPA • Balances remain with school • School self-funds the Rx plan with a co-pay such as $0 OTC/ $5/$20/$40
Creative Benefit Design • WRAP a BCBSM Community Blue 4 PPO plan with an insured BCBSM Rx • School purchases a BCBSM Community Blue 4 plan • Single deductible- $500, Family-$1,000 • Deductible claims administered by TPA • Balances remain with school • School purchases an insured Rx plan from BCBSM • Very limited self-funded risk
Creative Benefit Design • WRAP a higher deductible Community Blue 14 plan with an insured Rx or self-funded Rx • School purchases a BCBSM Community Blue 14 plan • Single deductible- $1,500, Family-$3,000 • Deductible claims administered by TPA • Balances remain with school • Rx insured or self-funded • See blue handout-WRAP choices
Creative Benefit Design • Cafeteria plan format • Instead of making a shift for all employees to a new concept, establish a cafeteria plan • Each employee can select from one of two or three choices, example: • Plan 1- Community Blue 1 no deductible $5/10 Rx • Contribution required • Plan 2- Community Blue 2, $100/200 deductible $10/20 Rx- • Paid in full • Plan 3- HSA, School funded deductible, • Paid in full • See Cafeteria Plan handout
Cafeteria Plan Example Health Insurance Core Plan Option 1 Option 2 Option 3 BCBSM PPO Plan 2 w/$10/20 Rx BCBSM PPO Plan 1 w/$5/10 Rx BCBSM Flexible Blue HSA No Health Insurance Core Plan Paid in Full Available Buy-up Employer Contributes $2,500 to HSA Cash Payment $__________ Other Benefits Self-funded Dental Plan Self-funded Vision Plan Life Insurance (Insured) Long-term Disability (Insured) Note: 2 health plans can be offered to groups of 11 to 24 enrolled. 3 health plans can be offered to groups with more than 25 enrolled.
Creative Benefit Design • Investigate other health insurance carriers • Aetna • United Health Care • Self-funded TPA • These new carriers can match the Creative Benefit Designs offered by BCBSM
A Strategic Plan • Incorporate the three main components of “Solving” the health care crisis • Individual accountability • Employer accountability • Reduce health insurance claims • Use the Creative Benefit Designs to work towards a solution
Example of a Strategic Plan(Abbreviated) • Goal of the plan • Over a 3-5 year period to move away from MESSA to a health plan that will: • Create more individual accountability by having individuals more involved in health care decisions • Change RX plan to encourage lowest cost alternative • Introduce Consumer Directed Health Care • Start an Experience Rated System • Years 4-5 investigate self-funding health and Rx
Strategic Plan • Introduce Wellness plan year one • Each year further develop plan to help reduce claims • Create incentives to encourage participation • Work with insurance partner to develop meaningful reports to be able to monitor progress • Very important issue in selecting insurance partner