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Agenda today. Review of Blue-3 results Overall wrap-up of the simulation game Instructions for the group assignment Break Case example : reacting to technological change ( Finnish post reaction to electronic communications ) Mental models and change – group work.
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Agenda today • Review of Blue-3 results • Overallwrap-up of the simulationgame • Instructions for the groupassignment • Break • Case example: reacting to technologicalchange (Finnishpostreaction to electroniccommunications) • Mentalmodels and change – groupwork
Wrapup: Key lessons? • Think 3 minutes – whathasbeen the keylearning for youduring the coursesofar? • Eachstudentsharestheir idea • Makenotes • Youlearn • Will help in making the groupassignment
Lessonslearned • Challenge ideas and assumptions, butdon’tcallpeoplestupid • Logicalreasoning • Exploreintuitions • Using feedback and analyses • Keep the big picture in mind • What is yourcore idea in the strategy? • Fitbetweenchoices • Don’tgetlost in details • Competitors and customerskeepacting and changing • Evenifyouimprovedrelative to yourownpast, itdoesnotmeanthat the resultsgetbetter • Analogicalreasoning • Considerhow a solutionthatworkedsomewhereelsewouldwork in yoursituation • Heuristics • Developsome, butbeaware of theirlimitations • Deep reflection and causalknowledge • Differentperspectives • Look at itfromconsumer, competitor, etc. point of view • Timingchange • New thingsarecoming, butoldonesdon’tnecessarilydisappearimmediately • ”Reality is wrong” – not • Don’tblame the game/realityifyour ”good” decisionslead to badoutcomes
Group assignmentinstructions • Aim to have 70% ready version beforenextlecture • Instructions on a separatedocument
Itella case • Separateslides
Mentalmodels and change • Separateslides