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Compassion and Business?!

Compassion and Business?!. A GVCN Dialogue March 6, 2014 The Rev. Alisdair Smith Deacon & Business Chaplain Christ Church Cathedral. What is the place of compassion in business? Is it possible to be both a compassionate person and a ‘successful’ business person?. Compassion Defined.

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Compassion and Business?!

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  1. Compassion and Business?! A GVCN Dialogue March 6, 2014 The Rev. Alisdair Smith Deacon & Business Chaplain Christ Church Cathedral

  2. What is the place of compassion in business? • Is it possible to be both a compassionate person and a ‘successful’ business person?

  3. Compassion Defined • Compassion is recognizing that the pain or joy in you at any given time is only a heartbeat away from me. • Compassion is serving each other at times of pain and of joy and knowing that when my turn comes, you’ll be there for me.

  4. The Coming Collaborative Revolution • Radical Openness-- Don Tapscott • Collaborative Consumption -- Rachel Botsman, • REPUTATION & TRUST!

  5. Service over Fixing • “Fundamentally, helping, fixing and service are ways of seeing life. When you help you see life as weak, when you fix, you see life as broken. When you serve, you see life as whole. From the perspective of service, we are all connected: All suffering is like my suffering and all joy is like my joy.” www.rachelremen.com

  6. Palliative and Neo Natal www.margaretwheatley.com

  7. Learning & Development Mentality • As ‘natals’ we are always growing • Consider: • Senge’s “Learning Organization” • Sears and Harvard – The Balanced Score Card

  8. Learning and Growth Employee growth is the foundation for innovation and creativity Financial Performance Satisfied and loyal customers lead to increased revenues. Internal Business Process Skilled, creative employees question the status quo and work to improve business processes Customer Satisfaction Improved processes lead to improved products and services for customers

  9. Learning and Growth • Employee growth is the foundation for innovation and creativity • Holistic • Assumption of Potential • Thriving People Compassion and Business Might this be key?

  10. Conversations • What is the cross roads you find yourself at in your work life tonight? • How do you define compassion? • What is the place of compassion in your work lives? • What difference do you believe compassion could make in our businesses and communities?

  11. Further Reading • 12 Steps to a Compassionate Life, Karen Armstrong • Turning Compassion into Action, Olivia McIvor

  12. The Rev. Alisdair Smith 604.813.3055 alisdair@alisdairsmith.com Thank you

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