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Communication: The Sharper Message. Why Communicate?. What do you want to accomplish? What are your main points? Is this the BEST way to get your message out?. Know What You Want!. Goal Main Points Will This Do It?. Communication Goals . Convince public of his innocence
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Communication: The Sharper Message
Why Communicate? • What do you want to accomplish? • What are your main points? • Is this the BEST way to get your message out?
Know What You Want! • Goal • Main Points • Will This Do It?
Communication Goals • Convince public of his innocence • Convince public of his good character • Convince voters of his value as their Congressman
Best Possible Solution? • National primetime television interview • Connie Chung • National entertainment magazine
Main Points • I have cooperated with authorities • I have supported the Levy family
The Sharper Message • Always based on a known goal • Always targeted to a specific audience • Always contains limited number of main points
Be Prepared • Know WHY you’re doing the interview • Know WHAT you want to say • Know HOW you want to say it
THE FIVE Cs • Clear • Concise • Convincing • Correct • Consistent
Clear • Simple language – short words rather than long ones • Active voice – short, punchy phrases and sentences • Use statistics, technical language, attribution sparingly
Simple language • USE, not UTILIZE • MEET WITH, not NETWORK • ISSUE, not PROMULGATE • DISTRIBUTE, not DISSEMINATE • ABOUT, not IN REGARDS TO • FINISH, not FINALIZE • PLAN, not STRATEGIZE
Clear • Simple language – short words rather than long ones • Active voice – short, punchy phrases and sentences • Use statistics, technical language, attribution sparingly
Active Voice • The report was finished by my staff. • My staff finished the report. • The findings will be issued next week. • We’ll issue the findings next week. • It is recommended that you attendthe session. • You should attend the session.
Clear • Simple language – short words rather than long ones • Active voice – short, punchy phrases and sentences • Use statistics, technical language, attribution sparingly
Simple – Not Technical • 48.6 percent of homeowners store chemicals improperly. • Nearly half of all homeowners store chemicals improperly. • Environmental tobacco smoke has been linked with several categories of chronic disease, some of which may be fatal. • Second-hand smoke kills.
Concise • Avoid repetition, redundancy, and reiteration • Boil it down!
Repeat after me…. • Given the current fiscal environment, the City Council must be prudent, cautious, thoughtful, deliberative, and conservative when making decisions on budget issues. • During these lean economic times, the City Council will be conservative when it comes to spending taxpayer dollars.
Concise • Avoid repetition, redundancy, and reiteration. • Boil it down!
Shorten, Sharpen, Shape • Shorten your presentation • Sharpen your information • Shape your approach
Convincing • Ownthe message • Believethe message • Sellthe message
Mine!! Mine!! Mine!! • Use personal pronouns • Use active voice
Believe!!! • Know your subject • Speak with conviction • Be prepared
Sell, Sell, Sell !!! • Don’t be hesitant • Stick to the points you want to make • Make eye contact
Convincing • Ownthe message • Believethe message • Sellthe message
The FIVE Cs • Clear • Concise • Convincing • Correct • Consistent
The Consistent Message • Builds credibility
The Consistent Message • Builds credibility • Convinces the skeptical
The Consistent Message • Builds credibility • Convinces the skeptical • Brands your campaign
The Consistent Message • Builds credibility • Convinces the skeptical • Brands your campaign