1 / 28

OLLI Volunteer Workforce

OLLI Volunteer Workforce. How to Recruit & Retain Our Most Valuable Resource. Ann Nikolai OLLI @ California State University, Chico Julia Cayuso OLLI @ University of Miami Andréa Sisino OLLI @ University of South Carolina Beaufort. Nonprofits Need More Talent. Limited resources

ahava
Download Presentation

OLLI Volunteer Workforce

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. OLLI Volunteer Workforce How to Recruit & Retain Our Most Valuable Resource Ann NikolaiOLLI @ California State University, Chico Julia CayusoOLLI @ University of Miami Andréa SisinoOLLI @ University of South Carolina Beaufort 2014 OLLI National Conference, Carlsbad, CA

  2. Nonprofits Need More Talent • Limited resources • Leadership drain • “Burnout” cited as number one reason staffers change jobs 2014 OLLI National Conference, Carlsbad, CA

  3. Stanford Social Innovation ReviewWinter 2009 http://www.ssireview.org/articles/entry/the_new_volunteer_workforce 2014 OLLI National Conference, Carlsbad, CA

  4. Too Often Undervalued & Underused 2014 OLLI National Conference, Carlsbad, CA

  5. Volunteers Can: • Provide technology services • Help develop programming • Train staff • Conduct strategic planning • Help raise money • Mentor young professionals • Help improve staff morale and lower turnover 2014 OLLI National Conference, Carlsbad, CA

  6. Volunteer Talent Leaves When We Fail To: • Match Skills with Assignments • Recognize Contributions • Measuring the Value of Volunteers • Train and Invest in Volunteers and Staff • Provide Strong Leadership 2014 OLLI National Conference, Carlsbad, CA

  7. Capitalizing on Volunteer Talent • Rethink Work Roles • Assign Appropriate Tasks • Create Bonding Experiences • Support and Training Volunteers • Use New Technology • Develop Strategic Plans 2014 OLLI National Conference, Carlsbad, CA

  8. Chico, California OLLI@CSU Chico • Population 89,949 • Race: 80% White, 14% Latino • Age: 15% are 65 & Older (Compared to 11% for California) • Sex: 47% Male, 53% Female • Education: 60% have some college • Estimated median household income: $35,990 California State University, Chico 2014 OLLI National Conference, Carlsbad, CA

  9. OLLI @ CSU, Chico Quick Facts • Eligibility: 50+ or retired • Current Members: 1,017 • 12 distinct counties under 1 OLLI • 200+ classes and programs (3 sessions) • 100% volunteer instructors • Membership Fee: $100 annual fee • No additional class fees 2014 OLLI National Conference, Carlsbad, CA

  10. What worked? Not so much… Recruitment Strategies • Tying activities to Annual Plan • Tapping strong leaders • Engaging volunteers in planning • Identifying specific roles • Volunteers recruiting volunteers • Recognizing contributions • Utilizing tools for outreach • Clear, frequent communication • Volunteer sign-up sheets • Notices on bulletin boards • General appeals • Lack of clarity on tasks • Micro-management 2014 OLLI National Conference, Carlsbad, CA

  11. 2013-2014 Annual Plan 2014 OLLI National Conference, Carlsbad, CA

  12. Sustaining the Volunteer Network • Developing Annual Committee Objectives • Rethinking Work Roles • Assigning Appropriate Tasks • Creating Bonding Experiences • Supporting and Training Volunteers • Communication • Recognition and Appreciation 2014 OLLI National Conference, Carlsbad, CA

  13. Recognize Contributions Celebrate Milestones Volunteer Recognition • Personalize notes of thanks • Share the glory • Tie contributions to institutional values and goals • Priority registration • Campus partnerships • Community partnerships

  14. Coral Gables, Florida University of Miami OLLI @ UM Population 49,411 • Ethnicity: 50% Hispanic • Race: 91% White • Age: 65 years+ (17%) • Language Spoken at Home: 56% Spanish • Sex: 48% Male, 52% Female • Educational Attainment: 60% some college • Estimated median household income in 2012: $85,183 2014 OLLI National Conference, Carlsbad, CA

  15. Quick Facts OLLI @ UM • Eligibility: 50+ or retired • Current members: 800 • Classes: 200+(6 sessions) • Full Membership: $30 • Separate Class Fees • Paid & Vol. instructors olli@um Open House 2014 OLLI National Conference, Carlsbad, CA

  16. What worked? Not so much… Recruitment Strategies • The Personal Touch • “Spreading the word” • Class announcements • Getting specific • Member surveys • Mine their passion! • E-newsletter “Call for Volunteers” • Notices on bulletin boards • General “calls for help” • “Shots in the dark” 2014 OLLI National Conference, Carlsbad, CA

  17. Sustaining the Network • Consistent recruiting of new volunteers – don’t overwork them! • Pairing new volunteers & with “power” volunteers • “Something for every one” • Clear communication about work roles • Open door policy 2014 OLLI National Conference, Carlsbad, CA

  18. Make it personal OLLI@UM V-OLLI-nteer Appreciation Lunch Volunteer Recognition • Hand-written cards • Stock favorite treats • Smiles • Recognizing success • Appreciation Events 2014 OLLI National Conference, Carlsbad, CA

  19. Favorite Treats Appreciation Luncheon Certificates of Recognition Provide support Attention to Details OLLI @ UM VIDEO WILL BE PLAYED HERE 2014 OLLI National Conference, Carlsbad, CA

  20. OLLI @ University of South Carolina Beaufort The LowcountryRegion • Fourth fastest growing metropolitan population along the East Coast. • Four county service district • Demographics:200,000 people • Race:70% white, 20% African American, 10% Latino • Age: 40% of the population is 50+ • Education: 55% bachelor’s degree or higher 2014 OLLI National Conference, Carlsbad, CA

  21. OLLI @ University ofSouth Carolina Beaufort • Current Members: 1,500 • 4 distinct regions • 450 classes annually • 100% volunteer instructors • Annual Fee: $40 • Term Fee: $85 Unlimited • Summer Session: Free to members Quick Facts 2014 OLLI National Conference, Carlsbad, CA

  22. Recruitment Strategies What worked? Not so much… • “General” Call for “General” Volunteers • Posters or Flyers • Insert in Curriculum Guide • Membership Communication • Personal Interaction • Project Ownership • Matching Skillset to Position • Recognition & Celebration • Friend To Friend 2014 OLLI National Conference, Carlsbad, CA

  23. Sustaining the Network • Constant exposure in all three communities through community presentations • Supportingour volunteers’ needs • Support - celebrate – congratulate- support – grow together! 2014 OLLI National Conference, Carlsbad, CA

  24. Volunteer Recognition • Bring all regions together • Thank you notes on evaluation letters, cards for special occasions, personal touch • Volunteer recognition wall • Appreciation events – small & large • A MUST…make the time! 2014 OLLI National Conference, Carlsbad, CA

More Related