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Coimbra March 2012

Training on Social Inclusion. Coimbra March 2012. Lidija Pavić-Rogošić, ODRAZ - Sustainable Community Development. CIVITAS ELAN Measure: Safety and security for seniors. Objectives: Improve safety of senior citizens in public transport

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Coimbra March 2012

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  1. Training on Social Inclusion Coimbra March 2012 Lidija Pavić-Rogošić, ODRAZ - Sustainable Community Development

  2. CIVITAS ELAN Measure: Safety and security for seniors Objectives: • Improve safety of senior citizens in public transport • Raise reliability of public transport to senior citizens • Increase the understanding among public transport staff of senior citizen’s expectations and needs • Plan for stakeholder engagement prepared

  3. Safety and security for seniors improved • new low-floor vehicles allow safer and more comfortable acess • platforms adjusted to needs of physically challenged • 147 displays at PT stops across the city inform on arrival of trams and buses • CCTV cameras and surveillance system introduced • shelters to protect from precipitation on most PT stops

  4. Workshopswith senior citizens • 15workshopsindifferent homesfor elderlyheld • Participants: • almost500elderlypersons • project partners: ODRAZ, ZET project personnel, City of Zagreb, ZFOT • ZET drivers, traffic police, City department for traffic and City department forsocial welfare Inspired by Salzburg PT provider!

  5. What we do on workshops • a conversation related to city mobilityfollows the presentation of brochure and promo film • ZET drivers give recommendation for safety in PT vehicles

  6. Comments • We are very satisfied with new trams! • They make our life easier, it is safe to enter the tram. • The disadvantage is that the partofcorridorsare narrow • New buses are more comfortable • Displays - good for easier travel planning • Weappreciateraising awareness of PT drivers on needofelderly passengers • Leaflet with guidelines for safer use of PT for elderly people are useful • ZET Transit System radio in PT vehicles with important traffic information is very useful

  7. Comments • A lackof culture amongst the cyclist; the City shouldlook for a solution to the problem of rushing bicyclists • A lack of traffic culture in general • among citizens • The lack of information about electronic PT ticketing system • Crowds in trams and busesduring rush hours • Bad maintenance of tram and bus • stops; vandalism • A short duration of green light for pedestrians on traffic lights • A need for more traffic lights with sound notification

  8. Concreteresults Based on a discussionduring the workshop, togetherwith a traffic police ► a proposal for better solution at one crossroadto be more user friendlywassent to a City department for traffic

  9. Workshops in ZET depot • Workshopin ZET depot on how to use PT safely • Workshops on safety ofelderly in PT with tram and bus drivers • 4 meetings/workshops during March with more then 160 drivers

  10. Theleaflet • a leaflet with practical advices for seniors on how to use PT – distributed at events • thefirstofthekind

  11. CE joinedthe International Day of Older Persons • held on 29 September 2011 • opportunity to distribute practical guidelines for safer use of public transport for elderly peoplewellaccepted Mayorof Zagreb

  12. Promo film • A short movie (1,5 min) on seniors in PT „Alojz and Vlatka” prepared • Regularly shown during workshops with elderly • Promoted in Info-point, presented on national TV – HRT andZ1 TV • English subtitles prepared and posted on civitas.eu web page • http://www.youtube.com/watch?v=3zoaGg4Zn9g Excellent feedback from elderly people during workshops Atracts the interest of media

  13. Event at Info-point • Wednesdays in tram: • Safetyofelderlyin PT, December 2011 • short film andbrochurepromoted

  14. CIVITAS ELAN Info service • app 350 addresses, including 86 journalists Photo competition, EMW • Photos with elderly passengers

  15. CIVITAS ELAN Zagreb web site

  16. Mediaappearance - Safetyofelderlyin PT • TV reportages on elderly and safety in PT (including short film, interview with bus driver) • web articles • written article • radio reports

  17. Transport ofdisabledpeoplein Zagreb • ZET’sDepartment for transport of disabled people - established in 1994 • provide every day transport for disabled people and children - to work, faculty, school, therapy, etc. • 30 drivers and 11 persons which take care of disabled childrenandthosewithotherimpairments - educated to work with their beneficiaries • 9 vehicles for transport of disabled people and 7 for children This is not a CIVITAS ELAN measure

  18. Transport ofdisabledpeople • this service secure better quality of life and inclusion in different activities • the right to use this service implemented in cooperation between ZET and City of Zagreb • more people that use this serviceand more tripsevery year • in 2008 ►24.688 trips, almost 14% more than previous year; • in 2011 ►32.429 trips

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